JMW Reviews 

2,029
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their professional attitude and thorough support during difficult moments. Reviewers often highlight the exceptional service, noting that team members are always available to answer questions and keep everything moving smoothly. However, some customers also noted issues with communication delays and a complete lack of responsiveness after their initial interactions. A few other people also felt that the handling of certain administrative tasks lacked transparency, leading to unnecessary confusion and frustration. Some reviewers experienced difficulties getting clear explanations regarding costs and specific documentation requests from their representatives.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting their professionalism,... See more

Service

Customers had positive experiences with service, frequently highlighting the outstanding professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting timely advice, clear communication,... See more

Response time

People report positive experiences with response time, noting that reviewers frequently praised prompt... See more

Claim

Users describe positive interactions with claim handling, highlighting professional support and successful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hoj, Jade and Sophia supported someone close to me through a very difficult time. Alongside their legal expertise, the compassion and personal care they showed meant a great deal. Their hard work help... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Really happy with the service from Scott Ritchie. It was my first time dealing with this kind of paperwork, so I wasn’t really sure what to expect, but Scott made everything so easy and... See more

Company replied

Rated 5 out of 5 stars

Was given this company through my home insurance for a claim. Very good experience. Process took 3 years almost, but ended up with a positive outcome. Would recommend ask for Lucy, she was... See more

Company replied

Rated 5 out of 5 stars

It was my first ever claim in my life at age 48. I've never believed in winning claims. In first impressions, when my details has taken by the customer service, I felt the positivity and hope. I had... See more

Company replied


Company details

  1. Lawyer
  2. also in
  3. Conveyancer
  4. Immigration Attorney
  5. Law Firm
  6. Legal Services
  7. Personal Injury Attorney

Written by the company

JMW is here to help whatever your problem. We provide legal services and advice for individuals and businesses. We are truly a full-service law firm, offering the highest standard of client experience. No matter who you are or what you need, you can be assured of a great personal service from JMW.

JMW Solicitors

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,029)

389 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I spoke with Alex Tickle at JMW…

I spoke with Alex Tickle at JMW Solicitors regarding a probate and executor matter and was extremely impressed with the service I received.

Alex was professional, patient and compassionate. She took the time to listen carefully to a complex situation, explained matters clearly and provided practical guidance without any pressure or sales pitch.

What stood out most was her honesty and willingness to help. She gave me valuable advice, followed up promptly by email and made me feel much more confident about my position as Executor.

I would not hesitate to recommend Alex and JMW Solicitors to anyone seeking probate or estate-related advice.

★★★★★

June 23, 2026
Unprompted review
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Reply from JMW

Hi Christine,

Thank you for your wonderful feedback. We're thrilled to hear that Alex provided you with professional, patient, and compassionate service regarding your probate matter. It's great to know that her honesty and guidance made a positive impact on your confidence as Executor.

Best regards,
JMW.

Rated 5 out of 5 stars

Thank you

Thank you
For the help I was hurt bad

June 22, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Gerrad,

Thank you for your message. We're glad to hear that you found our help valuable during your difficult time.

Best regards,
JMW.

Rated 5 out of 5 stars

Highly recommend Joe Da Silva

I instructed Joe Da Silva following a strong personal recommendation, and his service was exemplary from day one. I had previously been working with another firm and the difference was night and day from the get-go. Joe was responsive, calm, and thorough. He was always on top of everything, took the time to explain things and made sure I understood each step of the process.
The ultimate proof came after I completed my purchase when the freeholder asked for his contact details because he had picked up things in my transaction that their own solicitor had missed. I couldn't recommend him and the team more highly.

June 19, 2026
Unprompted review
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Reply from JMW

Hi BByrne,

Thank you for your kind words about Joe Da Silva. We're thrilled to hear that his responsiveness and thoroughness made such a positive impact on your experience. It's great to know he caught important details that others missed.

Best regards,
JMW.

Rated 5 out of 5 stars

Huge thanks and excellent service

Joe Da Silva and Ayoola Bada were excellent, responsive, professional, approachable and effective. They came recommended by our estate agents and we can only sing their praises. With huge thanks. They made what was othewise a stressful time as comfortable as possible which was greatly appreciated. And lastly and importantly their costs were very fair. I would not hesitate in recommending them.

June 10, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Julie,

Thank you for your kind words. We're thrilled to hear that Joe and Ayoola provided excellent service and made your experience as comfortable as possible. It's great to know their professionalism and fair costs stood out to you.

Best regards,
JMW.

Rated 5 out of 5 stars

Highly recommend

Milly Blunt had been fantastic with her advice and experience! Amazing to work with and always prompt with replies. A true asset to the firm!

June 16, 2026
Unprompted review
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Reply from JMW

Hi Dav,

Thank you for your kind words. We're thrilled to hear that Milly provided you with fantastic advice and was prompt in her responses. It's great to know she made a positive impact during your experience.

Best regards,
JMW.

Rated 5 out of 5 stars

You won’t get better than Karan Dave at JMW!

JMW and in particular my solicitor Karan Dave supported me for nearly 3 1/2 years of a malicious allegation made against me by an ex partner. Karan supported me throughout the process which sadly saw me before a jury at crown court. Karan and my Barrister Ciju, that was instructed, supported and guided me throughout making sure I was fully up to date on everything that was going on and made sure they made all relevant challenges when the CPS weren’t doing their job.
I cannot recommend the support and mentorship that Karan of JMW provided me. Even if it was a supportive text or phone call, Karan was professional, kind, empathetic and supportive through what I can only describe as the worst experience I have ever had to endure. This continued throughout the trial where I was vindicated and found innocent.
I highly recommend JMW but in particular Karan

May 17, 2026
Unprompted review
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Reply from JMW

Hi James,

Thank you for sharing your experience. We're glad to hear that Karan and Lily provided you with the support and guidance you needed during such a challenging time. It's wonderful to know that their professionalism and empathy made a difference in your journey.

Best regards,
JMW.

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with JML,from namely Jack Murphy and Jack pittam who have represented me twice now,the most recent being 17/06/2026. They are very knowledgeable and always seem to go the extra mile in order to assist/represent you. If I ever found myself needing representation again I would not look elsewhere.I am very happy with their assistance.

June 17, 2026
Unprompted review
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Reply from JMW

Hi Dale,

Thank you for your excellent feedback. We're thrilled to hear that Jack Murphy and Jack Pittam provided you with knowledgeable and dedicated support during your representation. It's great to know you'd choose us again in the future.

Best regards,
JMW.

Rated 5 out of 5 stars

I had a great experience using JMW…

I had a great experience using JMW Solicitors and working with Laura Roche on my bike accident case. This was the first time I had to go through this process and Laura was very patient, informative, responsive and helpful from day 1. Even though the case took a while to close, I'm extremely happy with the outcome and that's fully due to Laura fighting hard to secure the best deal for me. Hopefully I won't need to use JMW's services again as hoping to avoid cycling accidents in the future, but if I ever do, I'd definitely come to JMW again. Thank you!

April 28, 2026
Unprompted review
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Reply from JMW

Hi Marta,

Thank you for your wonderful feedback. We're glad to hear that Laura provided you with the support and guidance you needed throughout your bike accident case.

Best regards,
JMW.

Rated 5 out of 5 stars

JMW solicitors…review.

I initially contacted JMW solicitors for help regarding a clinical negligence claim. To be honest I didn't have a clue about what would happen or the process involved. I was contacted by Mark Havenhand who was assigned my case. I have to say Mark and his team have been amazing. Nothing was too much trouble for him during what has been a stressful time. Mark kept me informed every step of the way. He was always able to speak with me and guide me through the process. Mark explained everything to me in a way that was easy to understand without being condescending. I have no doubt that without his help and guidance I would not have been able to conclude my case successfully. I have to say once again a massive thank you to JMW Solicitors and in particular Mark and his team.

June 8, 2026
Unprompted review
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Reply from JMW

Hi Ken,

Thank you for your kind words. We're thrilled to hear that Mark and his team provided you with exceptional support throughout your clinical negligence claim. It's great to know that their guidance made a positive impact during a stressful time.

Best regards,
JMW.

Rated 5 out of 5 stars

Excellent service and results.

Everyone at JMW was precice and thorough, taking into account what I wanted as a result aswell as being realistic. The team made what should have been a stressful situation into a controlled one and got me the best result possible.

June 11, 2026
Unprompted review
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Reply from JMW

Hi James,

Thank you for your excellent feedback. We're glad to hear that our team was precise and thorough, helping to turn a stressful situation into a controlled one. It's great to know you achieved the best result possible.

Best regards,
JMW.

Rated 5 out of 5 stars

JMW Liverpool Family Team Bev Jones and Isabella

I used Beverley Jones and Isabella in the family law team. There service was outstanding. They were navigating a tricky and sensitive counterpart who was unpredictable and did so with professionalism protecting my best interests. Their experience in court was invaluable and I had the best outcome as ultimately they were well prepared.

June 1, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Christina,

Thank you for your outstanding feedback. We're glad to hear that Beverley and Isabella navigated your case with professionalism and secured the best outcome for you.

Best regards,
JMW.

Rated 5 out of 5 stars

Extremely professional

Rhia and Abiha were fantastic from start to finish, helping us both sell our property and buying our next. Consummate professionals, very easy to get a hold of, very communicative even when there wasn’t much to update on. Peace of mind.

June 9, 2026
Unprompted review
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Reply from JMW

Hi EMT,

Thank you for your fantastic feedback. We're thrilled to hear that Milly provided phenomenal service with your case and that you've already recommended her to colleagues.

Best regards,
JMW.

Rated 5 out of 5 stars

I was represented by Mike Rainford and…

I was represented by Mike Rainford and his colleague Daniel McGlashan, amazing people and did a really great job during the stressful 4 years. I hope I will never find myself in this situation again but if Mike will be the first port of call. JMW Solicitors are great and most profession and I certainly recommend them without hesitation.

June 4, 2026
Unprompted review
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Reply from JMW

Hi Varol,

Thank you for your kind words. We're thrilled to hear that Mike and Daniel provided great support during such a challenging time.

Best regards,
JMW.

Rated 5 out of 5 stars

JMW Solicitors get the job done

I contacted JMW solicitors regarding an injury claim. They talked me through what would happen and their charges. They've kept me up to date with the everything that was happening throughout the process, which has taken about 18 months. I have now had a final settlement, which I am very pleased with.
I would have no hesitation in recommending JMW solicitors. They are friendly, professional, efficient and get the job done. Thanks JMW 😃

June 10, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Jan,

Thank you for your wonderful review. We're thrilled to hear that you were pleased with the support throughout your injury claim process and that you received a satisfactory settlement. It's great to know you found our team friendly and efficient.

Best regards,
JMW.

Rated 5 out of 5 stars

"JMW is highly professional in dealing…

"JMW is highly professional in dealing with all visa types and providing immigration advice. Their responses are always prompt, and they genuinely try to understand their clients' situations and pressures. I am very grateful for their support and excellent service."

Special thanks to Kaleem Chaudhary, Solicitor in Employment. He has been very helpful in handling my visa matters and responds quickly without any delays. This is greatly appreciated, especially as clients often go through very stressful periods during these times. He shows a strong understanding of clients’ needs. I hope this is also a positive reflection for JMW.

June 8, 2026
Unprompted review
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Reply from JMW

Hi Suhartha,

Thank you for your kind words. We're glad to hear that Kaleem provided you with prompt and understanding support during your visa matters. It's great to know that our team's professionalism made a positive impact during a stressful time.

Best regards,
JMW.

Rated 5 out of 5 stars

Hussain Ahmed and Omid Raouf handled…

Hussain Ahmed and Omid Raouf handled the conveyancing of our property without fuss and the process concluded very quickly and smoothly. We were in contact with 4 team members, who were unfailingly helpful and flexible, and worked well with our estate agent.

May 29, 2026
Unprompted review
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Reply from JMW

Hi Helen,

Thank you for your wonderful feedback. We're glad to hear that Hussain and Omid made the conveyancing process quick and smooth. It's great to know that our team was helpful and flexible throughout your experience.

Best regards,
JMW.

Rated 5 out of 5 stars

An extremely professional and helpful…

An extremely professional and helpful service from JMW. Laura Hadzik and her team were supportive throughout. Going the extra mile to ensure the best outcome possible. I would recommend 100%

June 1, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Scott,

Thank you for your fantastic feedback. We're glad to hear that Laura and her team provided a professional and supportive service, going the extra mile for you.

Best regards,
JMW.

Rated 5 out of 5 stars

Turning right on red light by mistake

I made a mistake coming up to a red traffic light - I'd spent a year driving through temporary traffic lights and the normal traffic lights had an orange 'out of use' sleeve over them. Then one night a right filter lane was coned off but the right turn filter light was still working, as I was between night shifts with insufficient sleep I got confused and turned out of my lane on the green light and the traffic light for my lane was at stop. JMW assisted me with my SJPN in order to limit my penalty to 3 points and a fine. Helen Kelsall and Olivia Diabell were a great assistance. I went with JMW as Helen was very impressive in her knowledge during our first discussion and I felt her knowledge and competence would assist me in my first driving offence after having had a clean licence for 37 years, I felt she could prevent me getting a driving ban and possibly losing my job.

May 21, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Angela,

Thank you for sharing your experience. We're pleased to hear that Helen and Olivia provided great assistance with your SJPN and helped limit your penalty. It's wonderful to know that you felt confident in their knowledge and support during this challenging time.

Best regards,
JMW.

Rated 5 out of 5 stars

Lucy Hicks fantastic solicitor…

Lucy Hicks fantastic solicitor involving a driving offence that was proved wrong.

January 1, 2026
Unprompted review
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Reply from JMW

Hi Melanie,

Thank you for your fantastic feedback. We're glad to hear that Lucy provided excellent support regarding your driving offence case.

Best regards,
JMW.

Rated 5 out of 5 stars

I worked with JMW Solicitors on my UK…

I worked with JMW Solicitors on my UK Global Talent visa application as an electronic music producer from Iran. It was a long and complex process, but I am genuinely happy with the service I received.

After an initial refusal from the Arts Council, my legal team (Kaleem and the wider team) helped me prepare a strong reapplication. They provided clear guidance on how to fix the specific issues – updating my CV with precise dates, adding professional biographies to my letters of support, and submitting new media evidence that met the requirements.

The reapplication was successful, and I received my 5-year Global Talent visa.

There were some delays at the final stage with the new UKVI eVisa system, but I understand this was a technical issue with the Home Office, not with the firm. Throughout the process, my lawyers were responsive, professional, and patient – especially during difficult personal circumstances when I was away from home in Armenia.

I am very grateful for their support and would recommend their services to any artist or creative professional applying for a UK Global Talent visa.
Name: Farzan Badie
Service: Global Talent Visa (Stage 1 & Stage 2)
Date of experience: June 2026

June 4, 2026
Unprompted review
JMW logo

Reply from JMW

Hi Farzan,

Thank you for your detailed feedback. We're thrilled to hear that Kaleem and the team provided the support you needed for your Global Talent visa application. It's great to know that their guidance helped you navigate the complexities of the process successfully.

We appreciate your recommendation and wish you all the best in your creative endeavors.

Best regards,
JMW.

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