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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the company's website, citing issues with logging in and general functionality. Customers also reported significant problems with payment and redeeming points, with many unable to cash out their earned rewards or gift cards. Furthermore, consumers were critical of the product itself, noting that discount codes often didn't work or were not genuinely special, and that there were concerns about the company's practices regarding affiliate links. The customer service was frequently described as unresponsive and unhelpful, with people struggling to connect with representatives. Conversely, a small portion of people felt satisfied with the discounts they received, mentioning specific instances of significant savings and positive shopping experiences. However, some people also felt that the discount system was ambiguous and that the company's practices regarding discounts were not always transparent.

What people talk about most

Discount

Clients share ambiguous opinions on discount. Some customers praise the great sales and discounts, with some... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report issues with logging... See more

Payment

Consumers find payment to be a source of frustration and disappointment. Many reviewers report that their... See more

Product

Reviewers highlight negative aspects of product. Many customers express frustration with issues like... See more

Customer service

Reviewers express significant frustration with customer service, citing unresponsiveness across multiple... See more

Based on these reviews

Rated 2 out of 5 stars

so difficult to give a ratting to Honey because of its ups and downs. When I started with them 1000 points got you a £10 gift card, today you need 1355 points, points used to be applied without proble... See more

Rated 2 out of 5 stars

DONT REALY CARE FOR HONEY THAT MUCH ANYMORE! IT WILL WORK ON SOME SITES AND NOT ON OTHER'S. IT STAYS STUCK ON IT'S OWN PAGE SAYING THAT IT'S SAVING YOU ALL OF THIS MONEY BUT I CANT GET IT TO GO AWAY... See more

Rated 2 out of 5 stars

I have used Honey for some years now, and have had no issues, now though.. they are forcing you to add a banking card or paypal to your account and if you dont you basically will lose all your Gold, i... See more

Rated 1 out of 5 stars

Honey coupon browser extension makes a lot of claims that are misleading at best and fraudulent at worst. They invade a users privacy stealing all of their browsing data to be sold, in addition st... See more


Company details

  1. Clothing Store

About Honey

Information provided by various external sources

Join Honey

If there's a better price, we'll find it

Stop wasting money – Honey finds you the Internet's best discount codes.


Contact info

1.8

Poor

TrustScore 2 out of 5

5K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Its a scummy scam

Its a scummy scam. they steal money from creator and small businesses. they use voucher codes that are privat and should not be public available. its disgusting business

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Literally a scam website stealing money…

Literally a scam website stealing money from consumers, small businesses that are suposedly (but not willingly) part of the '30,000' sites they check for coupons. They also steal credit from smal content creators for finding the deals and claiming credit as if it was them who found it. The Youtuber: Mega Lag tells it all

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish. Total data harvesting app owned by PayPal!!! They also steal small business affiliate links.

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This company doesn’t offer very good coupons, it damages small businesses by scrapping coupons from brands that weren’t partnered with them, and steals commission from influencers that are sponsored by them. A lot of what their whole business model is based off of is very illegal, and shouldn’t be allowed on google.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammer, thieves. Every single person working there should be legally punished. Shame, band of thieves.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam!
I redeemed points for a gift card to asos, they’ve never sent it nor replied to any emails. Their codes don’t seem to work any more either and when it did they were always whatever you could google for yourself anyway.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Honey staff slow and need to learn to read!

honey staff can't read a simple complaint! they are slow in responding and most times never respond at all. i have points missing and they keep telling me in the past another points programme is interfering but yet i am not with any other points programme I have videoed what i do and how i'm activating my points ot be tracked i've sent 100% proof in screen shots as well to proove what they say isn't true. Now i'm being ignored on more issues of missing points. very rude if you ask me and they don't see to bother reading your e-mails properly!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use

Had two accounts because of a mix-up, couldn't transfer points, and now all points have been taken back without notice. Do not use it as a data grab.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Just avoid Honey...

Honey doesn’t feel like a “smart savings tool”, but like a parasite. It hijacks checkout, steals credit from creators, and its “offers” are rarely the best you can get. They’ve cut cozy deals with stores so you get a smaller discount while Honey pockets a cut of what the store saves. If you care about creators and real savings, skip Honey and use direct links instead.

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this service

I would advice against using this service.

Even if no deal is found they will get money off your purchase by replacing or adding themselves as an affiliate, meaning thanks to them you found and are purchasing that product which in most cases is just not true!

For some this may not matter but the fact that this wasn't transparent is very suggestive itself.

November 16, 2025
Unprompted review

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