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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the company's website, citing issues with logging in and general functionality. Customers also reported significant problems with payment and redeeming points, with many unable to cash out their earned rewards or gift cards. Furthermore, consumers were critical of the product itself, noting that discount codes often didn't work or were not genuinely special, and that there were concerns about the company's practices regarding affiliate links. The customer service was frequently described as unresponsive and unhelpful, with people struggling to connect with representatives. Conversely, a small portion of people felt satisfied with the discounts they received, mentioning specific instances of significant savings and positive shopping experiences. However, some people also felt that the discount system was ambiguous and that the company's practices regarding discounts were not always transparent.

What people talk about most

Discount

Clients share ambiguous opinions on discount. Some customers praise the great sales and discounts, with some... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report issues with logging... See more

Payment

Consumers find payment to be a source of frustration and disappointment. Many reviewers report that their... See more

Product

Reviewers highlight negative aspects of product. Many customers express frustration with issues like... See more

Customer service

Reviewers express significant frustration with customer service, citing unresponsiveness across multiple... See more

Based on these reviews

Rated 2 out of 5 stars

so difficult to give a ratting to Honey because of its ups and downs. When I started with them 1000 points got you a £10 gift card, today you need 1355 points, points used to be applied without proble... See more

Rated 2 out of 5 stars

DONT REALY CARE FOR HONEY THAT MUCH ANYMORE! IT WILL WORK ON SOME SITES AND NOT ON OTHER'S. IT STAYS STUCK ON IT'S OWN PAGE SAYING THAT IT'S SAVING YOU ALL OF THIS MONEY BUT I CANT GET IT TO GO AWAY... See more

Rated 2 out of 5 stars

I have used Honey for some years now, and have had no issues, now though.. they are forcing you to add a banking card or paypal to your account and if you dont you basically will lose all your Gold, i... See more

Rated 1 out of 5 stars

Honey coupon browser extension makes a lot of claims that are misleading at best and fraudulent at worst. They invade a users privacy stealing all of their browsing data to be sold, in addition st... See more


Company details

  1. Clothing Store

About Honey

Information provided by various external sources

Join Honey

If there's a better price, we'll find it

Stop wasting money – Honey finds you the Internet's best discount codes.


Contact info

1.8

Poor

TrustScore 2 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Honey are stealing from creators and…

Honey are stealing from creators and people using genuine referal links by replacing referal links with their own.

My own experience has been poor, not actually always finding the best discount codes as promised and instead replacing with their own referal codes.

Causes a slow chrome browser when using extension.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

I completed a task in Google Play store…

I completed a task in Google Play store via PayPal and was to receive my 1000 points equal to $10 in my PayPal rewards only to find out that I couldn't use my PayPal debit card for the purchase, even though that is what is required (I read the fine print before I started this)
These idiots tell me I wasn't qualified because I used my debit card! For the love of God, that's what I was suppose to use!
I sent my proof of this and what I used, my PayPal debit card! Like these jerks had me use my PayPal debit card yet told I wasn't qualified! These dingbats should be out of business!
And I mean every single word I said and no I won't take it back!

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Honey stole $150 from me.

Honey stole $150 from me.
This has been on going for months.

They IGNORE my emails and END live chat IMMEDIATELY.

This is completely illegal and an utter SHAME!

How dare they lie to their customers like this.

I am owed, as per their terms, the sum of $150.

They have failed at EVERY STEP to provide access to my funds.

AVOID AT ALL COSTS, UNINSTALL THE EXTENSION, AVOID THEIR SCAM!

August 1, 2025
Unprompted review
Rated 2 out of 5 stars

I have used Honey for some years now, not anymore from today.

I have used Honey for some years now, and have had no issues, now though.. they are forcing you to add a banking card or paypal to your account and if you dont you basically will lose all your Gold, ive had numerous emails now warning of this, that makes me feel uncomfortable as I have always used my Honey Gold for Amazon Gift Vouchers..aswell as this scam! it used to be for every 1000 gold points made you would get a tenner.. now its something like 1500! I know as with everything inflation happens and everything must rise with everything else, but combining these two, im sad to say I wont be using their services anymore, its a shame as I really loved it and always recommended Honey to anyone who wants to save abit of money, Shame, it really is..

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

I’ve been using Honey for a long time and everything seemed fine, until I accumulated over $1,000 in rewards.

I tried to redeem them for gift cards (as I’ve done before with smaller amounts), and the system says the redemption is “successful.” But nothing happens - no gift cards, and the rewards balance stays the same.

I contacted support multiple times, very many times, through every possible channel.

🟥 No response. No explanation. Nothing.

If there was a violation or issue with my account, they should at least explain it. But instead, they completely ignore me and leave over a thousand dollars just sitting there, unusable.

This is not just bad service - it’s outright theft.

Honey is owned by PayPal, and this kind of behavior is disgusting coming from such a major company.

🚨 Avoid using Honey. They’ll gladly take your data and effort, but once you earn something real, they vanish.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

LAST CLICK

THESE EVIL PEOPLE. THEY CAN MAKE MONEY FROM CHANGING COOKIES. AS WELL AS ASKING BUISNESSES TO CHANGE THE MAX COUPON LIMIT, EVEN THOUGH THEY SAY THAT THEY FIND THE BEST DEALS IN ALL THE ADS. LIARS. I couldn't believe it when I inspected the website by accident and saw it changing the cookies. PayPal, I can't believe it.

December 15, 2024
Unprompted review
Rated 2 out of 5 stars

DONT CARE THAT MUCH FOR HONEY ANYMORE

DONT REALY CARE FOR HONEY THAT MUCH ANYMORE! IT WILL WORK ON SOME SITES AND NOT ON OTHER'S. IT STAYS STUCK ON IT'S OWN PAGE SAYING THAT IT'S SAVING YOU ALL OF THIS MONEY BUT I CANT GET IT TO GO AWAY SO THAT I CAN CHECK OUT! I LIKED IT ALOT BETTER 5 PLUS YEARS AGO.

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

Honey recommended Rubeshop while I…

Honey recommended Rubeshop while I shopped on Amazon. I never received the merchandise. Unsigned correspondence in response to my inquiries to Rubeshop has made promises, but no results. A month later I have disputed the purchase via my credit card company.

May 2, 2025
Unprompted review

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