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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the company's website, citing issues with logging in and general functionality. Customers also reported significant problems with payment and redeeming points, with many unable to cash out their earned rewards or gift cards. Furthermore, consumers were critical of the product itself, noting that discount codes often didn't work or were not genuinely special, and that there were concerns about the company's practices regarding affiliate links. The customer service was frequently described as unresponsive and unhelpful, with people struggling to connect with representatives. Conversely, a small portion of people felt satisfied with the discounts they received, mentioning specific instances of significant savings and positive shopping experiences. However, some people also felt that the discount system was ambiguous and that the company's practices regarding discounts were not always transparent.

What people talk about most

Discount

Clients share ambiguous opinions on discount. Some customers praise the great sales and discounts, with some... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report issues with logging... See more

Payment

Consumers find payment to be a source of frustration and disappointment. Many reviewers report that their... See more

Product

Reviewers highlight negative aspects of product. Many customers express frustration with issues like... See more

Customer service

Reviewers express significant frustration with customer service, citing unresponsiveness across multiple... See more

Based on these reviews

Rated 2 out of 5 stars

so difficult to give a ratting to Honey because of its ups and downs. When I started with them 1000 points got you a £10 gift card, today you need 1355 points, points used to be applied without proble... See more

Rated 2 out of 5 stars

DONT REALY CARE FOR HONEY THAT MUCH ANYMORE! IT WILL WORK ON SOME SITES AND NOT ON OTHER'S. IT STAYS STUCK ON IT'S OWN PAGE SAYING THAT IT'S SAVING YOU ALL OF THIS MONEY BUT I CANT GET IT TO GO AWAY... See more

Rated 2 out of 5 stars

I have used Honey for some years now, and have had no issues, now though.. they are forcing you to add a banking card or paypal to your account and if you dont you basically will lose all your Gold, i... See more

Rated 1 out of 5 stars

Honey coupon browser extension makes a lot of claims that are misleading at best and fraudulent at worst. They invade a users privacy stealing all of their browsing data to be sold, in addition st... See more


Company details

  1. Clothing Store

About Honey

Information provided by various external sources

Join Honey

If there's a better price, we'll find it

Stop wasting money – Honey finds you the Internet's best discount codes.


Contact info

1.8

Poor

TrustScore 2 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Vile company!

Coupons never work on site. The only coupons that work, are those advertised through influencers. Then Honey scams their influencers and takes all their commission. Rotten company, hope it goes under

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scam!!!!!

Do not use Honey, not only does it steal your data but it also steals commission fees as well as allowing business's partnered with them to manipulate coupons and prices.

December 22, 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam - will never give you discounts, just steals your data and lies to your face

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

They should be sued!

Well, turns out this app is basically a scam. They hijack affiliate links and revenue, and they only use the measly coupons/discounts that the company allows them to use. I had it installed for years before I found out about all of this, and it hasn't even ever gotten me any significant discount.

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Use

Steals commissions, doesn't actually find the best discounts and coupons at all, steals browser data

If i could give it a 0/5 I would

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

Uninstall. Delete. Don't Use.

Trustpilot is throttling 1-star reviews of this company, forcing people to leave 2-star reviews. But it is very much a 0-star company.

They inject cookies to steal commissions from content creators and provide no value to the user. They don't even show you the best discount; they take money from businesses to actively hide the best coupons so that you think "guess this is the best deal," and make the purchase.

Evil, unethnical practices.

Uninstall. Delete. Don't use.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud

They claim to scour the internet in search of the best discount codes do you don't have too. They don't. Also they haven't said anything in response to their fraud.

January 21, 2025
Unprompted review
Rated 2 out of 5 stars

In the 3+ years that I have had this…

In the 3+ years that I have had this extension, I can only remember 1 time that it found me a good discount. I have over 1800 honey points but Honey will not let me claim them for a gift card, all I keep getting is the follow after each 24 hour wait, "We wanted to let you know that we ran into a problem redeeming your points and they have been returned back to your account".

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

3 years of experience

I have been using Honey for many years. It unfortunately is a system that earn money by taking over affiliate links. I redeemed 30EUR over the years. They even stopped redeeming bonuses onto Paypal accounts, just to make life more miserable for their customers. I took out the last 1000 points with Google Play coupon.

December 28, 2024
Unprompted review

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