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Rated 5 out of 5 stars

I've now reeled three different items/times, and it's always been a such a pleasant experience! I have complete control over how much money I'm spending, and easily freeze/unfreeze my reel when need... See more

Rated 3 out of 5 stars

Everything was actually good, until the item that I received was damage. But they actually replied faster than the actual store where they ordered it. The only thing that I didnt like was I had to wa... See more

Rated 3 out of 5 stars

It’s been okay. Still getting use to saving up for an item and needing to transfer back my money into my bank account to purchase the item on another site. A bit confusing and tedious process. Though... See more

Company replied

Rated 1 out of 5 stars

I want to file a complaint against JoinReel.co, just like many of the reviews I have been seeing in reference of this horrible savings site, who has not been responding to my emails and they have abou... See more

Company details

  1. Financial Consultant

Written by the company

Reel helps you stash money so you can spend it on the things you love. From designer fashion and accessories, to beauty products and furniture, you can now treat yourself to the things you want with your own saved money. Buy with savings. Not Credit.


Contact info

3.1

Average

TrustScore 3 out of 5

273 reviews

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Rated 1 out of 5 stars

I wanted to buy some tennis shoes and I…

I wanted to buy some tennis shoes and I had to change 6 times because when I started saving for the product it was a price and when I had already paid it in full and I was going to order it they received a message saying that the price was more I say yes the price of the product changed price after I had already started saving that was no longer my fault and it was the reason why I changed many times and in the end I bought others that I do not like as much as the ones that I had saved

July 5, 2020
Unprompted review
Reel logo

Reply from Reel

Hi Chinonino 05,

I'm so sorry to hear about this issue you experienced with your Reel. Due the fact that we do not own any of our merchandise many retailers sneakers price varies due to sizing. Please know we are working on this issue to give you a better experience when reeling in your item.


Xo , The Reel Team

Rated 5 out of 5 stars

YESSSSS 5 stars!!

YESSSSS 5 stars!!! Reel is amazing, and I always talk about on my social media!!! Good things deserve 5 stars!!!
I purchased a lot item and all of them were EASYYYYY...
My complain is you can't substitute or delete reels and need to e-mail the associates.

June 26, 2020
Unprompted review
Rated 2 out of 5 stars

Reel should have a system

So i love this app, however very disappointed on my last 2 reels. on one of the purchases they sent me the wrong style heel and color ( red bottoms wink*) in the correct style box ( wth, right?) on my second reel i was informed that my selected Gucci Slides are out of stock from all retail Stores (very upset).

I just feel Reel should have a system where they can reserve what people are reeling for instead of having the purchaser reel all the way thru and being informed that the item you were anxiously waiting for is out of stock last minute, but that's just my thought!

June 24, 2020
Unprompted review
Reel logo

Reply from Reel

Hi Carolina Castanon,

I am so sorry to hear you received the wrong style of shoes when your order was placed. Due to the fact that we place your order with all different retailers we do our best to check all the information for your order is correct before placing your order. We apologize that the retailer drop the ball and messed up your order when they send it to you. Please email us at hello@joinreel.com so that we can provide a return label for you so that we can exchange your shoes for the correct style.

For sold out items we do our best to look for your item with every retailer we can find that might cary that style unfortunately because we do not own any of the product many retailers due sometimes sale out of what they had in stock.


XO,
The Reel Team.

Rated 4 out of 5 stars

purchased 3 item and all of them were…

purchased 3 item and all of them were easy purchased!I would definitely recommend REEL! the only complain is you can't delete the stuff in your cart if you decided not reeling it, you literally have to email them for them to delete it(frown face on).so far soooo goooodd!!REEEELLL!!!

June 24, 2020
Unprompted review
Reel logo

Reply from Reel

Hi There,

Great news we launched a new feature now you can delete your reel by going to -https://help.joinreel.com/hc/en-us/articles/360050380454-How-can-I-delete-a-Reel-

I hope this helps!

xo,
The Reel Team.

Rated 4 out of 5 stars

REEL #1 COMPLETE

I'm writing this review as I just received my first reel in the mail! I was so excited and overall I have had such a great experience. I would definitely recommend this site to anyone because it's such a great tool if you are not willing to spend big amounts of money all at once. I was able to get an item I wanted in less than 2 months all while still saving money. My only concern was that I wish I was able to transfer the money I saved back into my bank account for when I really need it. Other than that I am 100% pleased!

April 13, 2020
Unprompted review
Rated 5 out of 5 stars

💕💕💕

I love Reel it’s make purchasing my items so guilt free because instead of of just going out and splurging recklessly, I actually save up and bout the products I wanted.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Reel is one of the best shopping site I…

Reel is one of the best shopping site I have found. Instead of using credit cards or going into debt, they help you save money for your next favorite item. Fast customer service! Fast shipping. Best experience by far, no complaints. I have bought 10 items from here and have not have an issue yet. Every time I email them for any reasons, they make sure to answer and help with any questions promptly. I will continue to use REEL forever!

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

You DESERVE it!

You guys, this is where it’s at for designer items right now. I have gotten some really wonderful items and the best part is I didn’t want to puke when I got them! I got to take time to budget and save, so I felt like I EARNED them and it was such a good experience. If you’re wondering if you should do it, you deserve it. Just do it.

March 31, 2020
Unprompted review

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