Voy UK Reviews 

28,398
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 16,405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally smooth delivery service and the very straightforward ordering process that makes beginning treatment extremely simple, efficient, and easily accessible for everyone. People also appreciate the highly helpful support team, practical guidance, and informative online consultations that provide complete reassurance throughout their entire wellness journey. Some reviewers were not happy with persistent communication issues and slow responses when trying to make important account changes or modifications. Consumers mentioned experiencing frustrating delivery delays, repetitive automated replies, and notable difficulties when attempting to update their schedules or resolve specific service requests.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping times,... See more

Service

Customers consistently note positive experiences with service, highlighting reliable deliveries, excellent... See more

User experience

People report positive experiences with user experience, frequently highlighting the intuitive app,... See more

Product

Consumers find product to be positive, highlighting effective treatments and helpful support such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial confusion regarding a medical issue I am happy to say I received my first package 2 days later. I feel as if it has definitely kicked in because I’m feeling fuller for longer and not... See more

Rated 5 out of 5 stars

Very straightforward site, questionnaire form is easy to answer. Delivery was very smoothly done, & quickly. App is easy to navigate & the chat button is brilliant at answering questions very quickly.... See more

Rated 5 out of 5 stars

It’s early days for my treatment but I can say that Voy has been most efficient in handling the ordering process plus have been very helpful when I had questions which needed responses for my reassura... See more

Rated 5 out of 5 stars

Hello I am reviewing VOY..weight loss service. I can highly recommend them...Great service..clinicians ready to answer any questions. I feel supported fully on my weight loss journey and have no hesit... See more


Company details

  1. Online Pharmacy
  2. also in
  3. Weight Loss Service

About Voy UK

Written by the company

Voy

Voy - science-led healthcare. Led by the country's leading medical experts.

Our no-nonsense, science-backed approach to healthcare resets both mind and body to help you reach and maintain a healthy, happy lifestyle. Voy UK

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,398)

16,195 reviews in the last 12 months

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Rated 5 out of 5 stars

My Wygovy journey.

I have found the whole process with Wygovy to be easy and straightforward. I like the Voy app and chat to them regularly about progress and seek suggestions. I have had several check ins with medical staff so feel well supported.

So far I have lost nearly three stone, I am near my target weight and starting to focus on maintaining what I have lost looking ahead.

October 26, 2026
Rated 5 out of 5 stars

Total results with no side effects

Habe tried 3 other methods before with little or no change and bad side effects. Voy has been very thorough and professional whilst guiding and pushing for results. Fantastic results so far!! Without side effects. Keeps you on track and positive thank you!!

October 24, 2026
Rated 5 out of 5 stars

A very pleasant experience…

A very pleasant experience talking to my physician, calm and at a steady pace. I was put at ease very quickly and it wasn't embarrassing in the least. All concerns and queries were dealt with in a professional manner which gave me the confidence to proceed. The website app is excellent, especially for a Luddite such as myself. My order arrived promptly and was very straightforward. The videos and tutorials are, again excellent. Thus far, a very happy chappy!

October 24, 2026
Rated 4 out of 5 stars

I would have given 5 stars but...

I would have given 5 stars, but there was a problem with my advance order for 3-month's supply of Wegovy as I am travelling.

First, I had to convince VOY that they were going to send me the wrong dosage. This took three exchanges on their chat before they conceded that I was correct.

Second, they charged me for the three months I had requested but only sent one month's supply. Trying to deal with them on the chat bot was frustrating and made me anxious, as they said that my 3-month's supply would be sent in three monthly lots!!

Again, I had to try and argue my case and requested a number to call, which they will not give out. Eventually a few hours later, someone messaged me again to concede that I should have received my three month supply all at the same time.

Whilst ultimately I got what I had ordered and paid for, the hassle at having to argue on the chat to get the correct dosage and then the correct delivery was unnecessary, and stressful.

The medication is well packed and came with additional remedial medication to address any side effects I might experience. As it happens, I didn't need these.

October 24, 2026
Rated 5 out of 5 stars

Leigh was fantastic.

The guy Leigh who hosted it was very good at explaining all the issues that may arise and all other queries with real life experience and in a way that was easy to grasp for people who have never done this before.

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

Keep Going!

During a harrowing period in my life’s journey your product and quiet support has given me something very positive to aim for. After nine months, I have mainly achieved the goals set but I am not complacent and pleased to have Voy’s continued, professional oversight. What was it Churchill said? “When you are going through hell, keep going!”

October 24, 2026

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