Great selection and great prices. Unfortunately, shipping is randomly selected by their warehouse between usps and ups. If you want to call and be on hold for an hour, you can possibly get them to s... See more
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Review summary
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Overall such a good company. Reliable, great products, amazing deals, and good customer service. I have not had a single issue using their website, orders come on time, and just can’t beat their price... See more
I’ve gotten three items from them and all have arrived on time and perfect conditions. For the last one I accidentally selected the wrong shipping method, and Annela from CS quickly helped me rectify... See more
It was easy to navigate, had a wide selection of fragrances, and even other paraphernalia. Checkout was easy and had many payment options. Shipping was fairly priced, while offering a small price of l... See more
Company details
Written by the company
Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.
Contact info
140A 58th Street, Suite 6N - 6th Floor, 11220, Brooklyn, United States
- 877-834-1434
- orders@jomashop.com
- www.jomashop.com
4.4
Excellent
42K reviews
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Great customer service!
I ordered my ring and it went on sale a week later. When I spoke with customer service the lady refunded the order, with no questions asked!
July 3, 2026
Unprompted review
Good company
Good company, fair prices and good customer service( From customer service rep Ellis or Ellie Only)The male customer service rep was not helpful at all and seems as though he didn't want to assist me or even understood what I was trying to accomplish and thank Gosh that he was able to have my 1st customer service rep call me back.
July 3, 2026
Order "Declined" For No Reason!?!?
I ordered from Jomashop once before, and while the shipping was slow, everything went smoothly. Unfortunately, my second experience was completely different.
After waiting nearly 10 days with no shipping update, I called customer service to see what was going on. The representative informed me that my order had actually been declined - without any notification whatsoever. My payment had already been taken from my account, yet no one contacted me to let me know there was an issue.
When I asked why the order was declined, I was told they had no way of seeing the reason. Even worse, the representative said I wouldn't have found out until much later if I hadn't called myself.
In short, Jomashop took my money, declined my order without notifying me, and only revealed what happened because I reached out. Their solution was to cancel the order and place it again. No thanks - I decided to cancel and take my business elsewhere.
July 3, 2026
Unprompted review
I absolutely love Jomashop
I absolutely love Jomashop! They have SO many things that I love. The discounts are incredible and they ship quickly. Everything arrives well packed and protected. The website is easy to use... what else do you need?
July 3, 2026
Everything was top notch
Everything was top notch. Customer Service, shipping and quality of product.
June 23, 2026
I made a purchase on June 4,2026
I made a purchase on June 4,2026. It hasn’t shipped yet sooooo
June 23, 2026
Good products and prices
The products are good quality and the prices are very reasonable. If I could make a suggestion, I would highly recommend faster shipping and delivery.
June 23, 2026
So far so good.....Pleased.
July 3, 2026
Excellent discounts
Excellent discounts, many perfume options for women and men!!! Shipping is usually very fast
July 3, 2026
I always order any watch here in…
I always order any watch here in jomashop its legit and original, and lower price. keep up for more discount and re stock the sold out watch.
July 3, 2026
Worst customer service
I purchased from Jomashop because it said item would ship in 1-3 business days. It’s been 11 days and has not shipped. Customer service refused to cancel my order stating “ We regret to inform you that we can no longer cancel this order, as the item will be shipped from other warehouse directly to you not to us.” So item has not shipped and they have no way to contact this so called warehouse? 110% BS company.
June 30, 2026
Unprompted review
Cynthia was amazing
Cynthia was amazing. Such a pleasure to work with! Verg helpful, responsive, and attentive. I’d hope more support cases (of other companies…) were handled the way Cynthia and Jomashop handled this case. Top quality work!
July 2, 2026
Unprompted review
Good Quality
I had a good experience with the delivery time and the quality of the perfumes purchased. The packaging was intact and nothing was damaged. I was fully satisfied with the service.
June 22, 2026
As ever with Jomashop
As ever with Jomashop, best prices, fast shipping, best insurance, and their website / app are easy to shop, I advise everyone to visit
July 2, 2026
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