Great selection and great prices. Unfortunately, shipping is randomly selected by their warehouse between usps and ups. If you want to call and be on hold for an hour, you can possibly get them to s... See more
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Review summary
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Reviews shaping this summary
Overall such a good company. Reliable, great products, amazing deals, and good customer service. I have not had a single issue using their website, orders come on time, and just can’t beat their price... See more
I’ve gotten three items from them and all have arrived on time and perfect conditions. For the last one I accidentally selected the wrong shipping method, and Annela from CS quickly helped me rectify... See more
It was easy to navigate, had a wide selection of fragrances, and even other paraphernalia. Checkout was easy and had many payment options. Shipping was fairly priced, while offering a small price of l... See more
Company details
Written by the company
Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.
Contact info
140A 58th Street, Suite 6N - 6th Floor, 11220, Brooklyn, United States
- 877-834-1434
- orders@jomashop.com
- www.jomashop.com
4.4
Excellent
42K reviews
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I really like your products—they are of…
I really like your products—they are of excellent quality. I would only suggest reviewing the shipping cost to Puerto Rico. Since Puerto Rico is part of the United States and we use USPS just like the mainland, the shipping rates should be similar to those for the U.S.
July 4, 2026
Jomashop so far I LOVE your site and…
Jomashop so far I LOVE your site and the fact that it’s affordable. My only problem is I’m a new member but I am unable to use my new member sign up discount because I am not spending $250. I am super sad.
July 4, 2026
I love Jomashop
I love Jomashop. They have the best deals on products that are 100% authentic. I’m proud to be one of their loyal customers and I look forward to continuing my retail relationship with the company. Love!!💪🏾🫶🏾
July 4, 2026
Though I gave it 5 star but this is my…
Though I gave it 5 star but this is my third attempt. Previous two orders were cancelled due to out of stock
July 4, 2026
The best place to buy good watches at…
The best place to buy good watches at the best prices
June 28, 2026
It was as easy to pay
July 3, 2026
My favorite site to buy fragrances…
My favorite site to buy fragrances online. Usually have what I want in stock if not they email when it’s back available. Never had a problem with shipping in fact it’s very quick. Highly recommended
July 3, 2026
I'm annoyed
I'm annoyed. I ordered a bottle of Lattafa Ghinwa with a faulty atomizer, and in order to get this issue dealt with I was supposed to produce original packing material I no longer had. At the very least, couldn't they just have sent me a new atomizer? I suppose I will just try to wrestle off the old collar and decant the perfume, but I didn't feel this was good customer service.
June 30, 2026
Great customer service!
I ordered my ring and it went on sale a week later. When I spoke with customer service the lady refunded the order, with no questions asked!
July 3, 2026
Unprompted review
Good company
Good company, fair prices and good customer service( From customer service rep Ellis or Ellie Only)The male customer service rep was not helpful at all and seems as though he didn't want to assist me or even understood what I was trying to accomplish and thank Gosh that he was able to have my 1st customer service rep call me back.
July 3, 2026
Order "Declined" For No Reason!?!?
I ordered from Jomashop once before, and while the shipping was slow, everything went smoothly. Unfortunately, my second experience was completely different.
After waiting nearly 10 days with no shipping update, I called customer service to see what was going on. The representative informed me that my order had actually been declined - without any notification whatsoever. My payment had already been taken from my account, yet no one contacted me to let me know there was an issue.
When I asked why the order was declined, I was told they had no way of seeing the reason. Even worse, the representative said I wouldn't have found out until much later if I hadn't called myself.
In short, Jomashop took my money, declined my order without notifying me, and only revealed what happened because I reached out. Their solution was to cancel the order and place it again. No thanks - I decided to cancel and take my business elsewhere.
July 3, 2026
Unprompted review
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