Sam came for a home visit. A most pleasurable experience; he brought two trikes, which gave a good overview of the company’s products. We were impressed by his technical knowledge of Jorvik’s products... See more
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Review summary
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Reviews shaping this summary
Outstanding service. Knowledgeable staff and super helpful. Placed an order on a Saturday afternoon and my tricycle arrived the following Thursday. Amazing. Extremely well packed in a very strong box... See more
Company replied
I ordered a JetE tricycle from Jorvik during covid without trialling it first (I live in Cornwall). Happily it arrived promptly and was straightforward to assemble. I persevered and after several wh... See more
Company replied
Your salesperson (sorry, can't remember his name) was very helpful and supportive. Love the trike, although it did take me a few days getting used to it. Having ridden a bike for over seventy years di... See more
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Company details
Written by the company
The UKs leading Adult Tricycle Brand. Jorvik Tricycles is born out of love. When James Walker’s father, Stuart, was diagnosed with Parkinson’s disease, a tricycle was the best option for him to continue cycling. However, the market was limited, and the choices that did exist were outdated and expensive. The first ever Jorvik Tricycles trike was built to help James’ dad continue doing what he loves and so that mission continues – now focusing on supporting other people and their families who are looking for a reliable, aesthetically pleasing and affordable tricycle to help them keep their independence.
Contact info
North unit Millfield Industrial Estate, YO19 6NA, York, United Kingdom
- 01904405338
- info@jorviktricycles.com
- www.jorviktricycles.com
4.7
Excellent
1K reviews
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Replied to 100% of negative reviews
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My Trike is Great
My Trike arrived well packaged. It was easy to assemble. Had a few teething problems with setting up my screen but the team at Yorvic Trikes were very helpful . Got me set up and ready to go . The whole experience as been great. From a day at the test track to riding locally I would recommend Yorvic Trikes to anyone looking for a trike .
April 13, 2026
Reply from Jorvik Tricycles of York Ltd
Hello,
Thank you so much for your kind feedback—we really appreciate you taking the time to share your experience.
We’re glad to hear your trike arrived well and that assembly was straightforward. It’s great that the team were able to help get your display set up quickly and have you ready to ride.
It’s especially nice to hear you enjoyed your visit to the test track and are now out enjoying your trike locally—that’s exactly what we love to hear!
Thanks again for your recommendation, it means a lot to us.
Kind regards,
Jorvik Tricycles
Very friendly reception from Jake at…
Very friendly reception from Jake at the Southampton showroom. Spent a couple of hours peppering him with questions, meanwhile trying out several e-trikes, never having clapped eyes on one before. Jake was unfailingly patient, polite and informative. I have put in an order.
April 20, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Hello,
Thank you very much for your kind feedback.
We’re delighted to hear you had such a positive experience at our Southampton showroom. Jake will be especially pleased to know his help, patience, and knowledge made a difference while you were exploring the e-trikes.
It’s great that you were able to spend time trying different models and find the right fit for you—an exciting step, especially for your first experience with e-trikes.
Thank you again for your order and for choosing Jorvik Tricycles. We look forward to getting you out riding soon!
Kind regards,
Jorvik Tricycles
Reply from Jorvik Tricycles of York Ltd
Thankyou Colin
Very satisfied customer!
We have had excellent service from Jake in Southampton. He had been very helpful, patient and knowledgeable over the course of several visits. We never felt like we were being pressured into buying, and he was very friendly, supportive and empathetic.
We are v pleased with our purchase of our fold up Trike, which Jake kindly assembled for us to collect.
Thank you so much Jake!
Nicola, Shirley and Mark
April 16, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Here’s a polished response you could use:
Thank you so much, Nicola, Shirley and Mark, for your kind words and for taking the time to share your experience.
We’re delighted to hear that Jake provided such helpful, patient and knowledgeable support over your visits to our Southampton showroom. Creating a relaxed, no-pressure environment is very important to us, so it’s wonderful to know you felt comfortable and well looked after throughout.
Jake will be especially pleased to hear your feedback, and we’re glad he could assist in getting your fold-up trike ready for collection.
Thank you again for choosing Jorvik Tricycles—we hope you enjoy many happy rides ahead!
JetE tricycle
I ordered a JetE tricycle from Jorvik during covid without trialling it first (I live in Cornwall). Happily it arrived promptly and was straightforward to assemble. I persevered and after several white knuckle rides gained confidence and can now tackle local tracks and quiet roads to visit the beach or garden centre etc, and make good use of the lovely Camel Trail. The trike feels sturdy and runs well, and when a mudguard strut snapped recently I rang Jorvik and was quickly sent a replacement strut. Riding a tricycle is a great form of exercise (I have Parkinsons) and I would heartily recommend Jorvik.
April 19, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you so much for sharing your experience—it’s fantastic to hear how your Jet-E tricycle has become such a positive part of your routine.
We really appreciate your trust in ordering during Covid without a trial, and we’re glad to hear the trike arrived promptly and was easy to assemble. It’s completely natural to need a little time to build confidence, so it’s wonderful to hear how far you’ve come—from those early “white knuckle” rides to now enjoying trips along the Camel Trail and out to the beach and garden centre.
We’re also pleased we could quickly assist with the replacement mudguard strut—our team is always here to help keep you moving.
Most importantly, it means a great deal to know your trike is supporting your exercise and independence. Thank you for your recommendation and for choosing Jorvik Tricycles—we wish you many more enjoyable rides ahead.
The sales team and customer service…
The sales team and customer service treated me with great respect during my whole experience with Jorvic first class company can’t praise them enough throughout my whole experience with them.
April 8, 2026
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your kind words!
We’re delighted to hear that you felt respected and well looked after throughout your entire experience with us. Providing first-class service from start to finish is something we truly strive for, so your feedback means a great deal to the whole team.
We really appreciate your recommendation and thank you for choosing Jorvik Tricycles—wishing you many happy miles ahead!
What a super company
What a super company! We enjoyed a demo in the Southampton branch. Thanks to Jake and Terry for their endless knowledge, and their endless patience with us.
April 6, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your lovely review!
We’re delighted to hear you enjoyed your demo at our Southampton showroom. Jake and Terry will be especially pleased to know their knowledge and patience made such a positive impression—they’re both passionate about helping every customer find the right trike at their own pace.
We really appreciate your kind words and hope you enjoy many happy rides ahead with your trike!
Jorvik Southampton Showroom experience.
My Wife and I had a really good time learning about, and trying out the tricycles. Special mention must go to Jake at the Southampton showroom for his expertise and friendly help and encouragement. The range of different models and features, and suitability for the individual are paramount for this Company, and they must be praised for listening to, and advising on all the customers' concerns.
April 17, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you very much for your kind review!
We’re so pleased to hear that you both enjoyed learning about and trying out our tricycles. It’s great to know that Jake made such a positive impression with his expertise, encouragement, and friendly approach—he’ll be delighted to hear your feedback.
We take great pride in offering a wide range of models and tailoring our advice to each individual, so it’s wonderful to know you felt listened to and well supported throughout your visit.
Thank you again for your thoughtful comments and for choosing Jorvik Tricycles—we wish you many enjoyable rides ahead!
Buying was easy
First the showroom. All of the trikes they are selling are in an indoor arena and I was encouraged to try out several before one stood out to be the best for me.
Then the people. Terry is clearly a knowledgeable engineer and was able to explain all the details to me, Jake is a physiotherapist and was a great help choosing the right model for me, he was able to organise the paperwork to ensure I bought the trike VAT free.
Excellent quality - sturdy and well built.
I’ve only had it for a week but it’s doing just what I need to improve my fitness and enthusiasm. I have regained my freedom. Well done.
April 11, 2026
Reply from Jorvik Tricycles of York Ltd
Thank you so much, Malcolm, for your wonderful 5-star review. We’re delighted to hear that your visit to our showroom helped you find the right trike, and that you felt supported throughout the process.
Terry and Jake will be especially pleased to read your kind words. We’re very proud of the knowledge and care they bring to helping each customer choose the right model, and it’s great to hear that the VAT-free paperwork process was made straightforward for you as well.
Most of all, it means a lot to know that your new trike is already helping to improve your fitness, enthusiasm, and sense of freedom. That is exactly why we do what we do.
Thank you again for choosing Jorvik Tricycles, and we wish you many happy miles ahead.
Very happy with my bike love it 😊
April 7, 2026
Reply from Jorvik Tricycles of York Ltd
Thankyou .. Happy Triking :)
Reply from Jorvik Tricycles of York Ltd
Thankyou Bob:)
Knowing little about electric trikes we…sought answers
Knowing little about electric trikes we arrived to start and listen to the first lesson read by James ( a genial chap to boot) Nothing was left mystery, explanation flowed , answers given and then the rising lesson. The advantages of Jorvik trike were revealed, the test ride was fantastic, mission accomplished and happily we are now the owners, well the wife is! Well worth a visit, great service, prompt deliver and any other probs instantly solved, we even returned to purchase some "goodies" again a warm welcome, Cheers & thanks to all at Jorvik
April 9, 2026
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your kind words! It was an absolute pleasure welcoming you both and helping you get started on your electric trike journey. James will be especially pleased to hear your shoutout—he takes great pride in making sure everything is clearly explained and enjoyable from the very first lesson.
We’re delighted that the test ride sealed the deal and that your wife is now happily riding her Jorvik trike—mission accomplished indeed! It’s also wonderful to hear you’ve been back to see us again; you’re always welcome here.
If you ever need anything at all, whether it’s advice, accessories, or support, we’re just a visit (or call) away.
Cheers again for your support, and happy riding! 🚲
I had a really good experience with…
I had a really good experience with Jorvik in the Southampton showroom. Jake was kind and patient, despite mini-bollards destroyed due to both my terrible steering and my puppy (who also had a great time). I really like the tricycle after 25 years of driving a car around London - feels much more safe and stable than my Vespa which is a valid consideration at my stage of life. The increasing nightmare of driving a car with 20 mph speed limits and expensive/difficult parking will also be averted. I will be buying one as soon as I get the secure parking sorted out.
April 13, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you so much for your lovely feedback!
We’re really glad to hear you had such a positive experience with Jake at our Southampton showroom — we’ll be sure to pass your kind words on to him. It sounds like it was quite an eventful visit (we hope the mini-bollards recover soon!), and we’re delighted both you and your puppy enjoyed it.
It’s great to hear that the tricycle feels like a safer and more stable option for you, especially after so many years of driving. You’re absolutely right — with changing road conditions and parking challenges, many people are finding tricycles a much more practical and enjoyable way to get around.
We look forward to welcoming you back once you’ve got your secure parking sorted. If you have any questions in the meantime, we’re always here to help.
Visit to Southampton site
Large variety of models available to test and Jake clearly explained the differences. He changed seating and handlebars to show options. Never felt rushed, tried 2/3 options, very impressed. Only negative was complex branding of the different trikes and the lack of visible or sound feedback that an indicator was working when riding. Worthwile visit.
April 15, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thanks for your thoughtful feedback — we’re really glad you had a positive experience with Jake. He’ll be pleased to hear his explanations and hands-on approach helped you explore the options comfortably.
It’s great you were able to try a few different setups and find what suited you best. We also appreciate your honest comments about the branding and indicator feedback — that’s useful insight, and we’ll pass it along as we’re always looking to improve the experience.
Thanks again for visiting us, and we hope to see you again soon!
Excellent experience
Jake patiently showed me the range and came up with the most suitable one for me. The bikes themselves are very well engineered but simple to use. It took a while to ride with confidence so it was useful having the riding area at the show room.
April 15, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you for your kind feedback — we’re really pleased to hear Jake took the time to guide you through the range and help find the right option for you.
It’s great to know you found the trikes well engineered yet easy to use, and that the riding area at the showroom helped you build your confidence. That’s exactly what it’s there for.
We appreciate you taking the time to share your experience and hope you continue to enjoy your riding!
Reply from Jorvik Tricycles of York Ltd
Thankyou :)
Very happy with my purchase from Jorvik…
Very happy with my purchase from Jorvik tricycles (a replacement rear cargo box and mudguards), to update my older model trike. Good quality and a reasonable price. Thanks.
April 8, 2026
Reply from Jorvik Tricycles of York Ltd
Thank you for your lovely feedback — we’re so pleased to hear you’re happy with your purchase!
It’s great to know the replacement cargo box and mudguards have helped update your older trike, and that you’re happy with both the quality and value. Keeping existing trikes running smoothly is just as important to us as supplying new ones.
Thanks again for choosing Jorvik, and if you ever need anything else, we’re always here to help.
As I expected, a quality product.
i have now received my tricycle, just need to adjust the settings to my needs.
April 7, 2026
Reply from Jorvik Tricycles of York Ltd
Thank you for your feedback — we’re delighted to hear your tricycle has arrived and is living up to expectations!
Getting everything adjusted just right can make all the difference, so take your time setting it up to suit you. If you need any guidance or support along the way, we’re always here to help.
Wishing you many enjoyable rides ahead!
Great experience and product, highly recommended.
My wife cannot join me on walks with our dog anymore so we were looking for something to help get us out and about again. The tricycles are a fantastic route to take.
The large space in Eastleigh to try out the trikes is useful and fun. Jake is friendly and great at explaining everything to us. He narrowed down the surprising amount of options to the one that suits us the best. We went back for a second visit with our dog to check he was not bothered by the tricycles, he loves it! We are training him to run alongside and ride in the back.
Everything was explained with no rush or pressure.
The tricycle was delivered quickly and very well packed, it took a while to unbox!
We have gone for a few walks now and we are very happy with our purchase, it works great across fields and paths and the variable electric assistance means my wife can get exercise without worrying about getting tired part way through.
To sum up, very happy with the product, Jake and the company.
March 20, 2026
Unprompted review
Reply from Jorvik Tricycles of York Ltd
Thank you so much, David, for your wonderful 5-star review.
We’re delighted to hear that your tricycle has helped your wife get back out and enjoy walks again, and that it has become part of your adventures with your dog too. It’s especially lovely to know you found our Eastleigh showroom helpful for trying the different options and making sure the right trike was chosen for your needs.
Jake will be very pleased to hear your kind words. We always want our customers to feel relaxed, informed, and under no pressure, so it’s great to know that came across during both of your visits.
We’re also glad the delivery went smoothly and that the tricycle is already proving itself across fields and paths, with the electric assistance giving your wife that extra confidence and support.
Thank you again for choosing Jorvik Tricycles. We wish you many more happy outings together.
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