I've used Jottacloud since 2012, mainly for photo backup. It's reliable, easy to use, and offers unlimited storage. Sync works well across all devices. It supports photo metadata like geotagging, b... See more
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Review summary
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What people talk about most
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I initially chose Jottacloud as they abide by strict privacy laws. Knowing that my data will not be shared, sold, or fed into systems I have no control over is really important. The app and web interf... See more
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Jottacloud has all the features i needed. A sync folder, ability to backup and sync specific drives including external and also an archive functionality for files that are to be in the cloud only. I s... See more
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A colleague once recommended Jottacloud (JC). It's independent, reliable, well-secured, and works well. I can easily access my files anytime, anywhere, and JC has a good search engine. It backs up mul... See more
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Company details
About Jottacloud
Written by the company
Jottacloud is a Norwegian cloud storage service built on the values of privacy, simplicity, and sustainability. We help individuals and businesses back up, sync, and share files securely and seamlessly, while giving full control over your data. Our servers are located in Norway and under strict Norwegian privacy laws, and we ensure your digital life stays private, protected, and out of reach from anyone but yourself.
Founded in Oslo, Jottacloud has grown into a trusted platform for hundreds of thousands of users across Europe and beyond. Whether you're a photographer looking to preserve precious memories, a freelancer organizing work files, or a business managing large volumes of data, Jottacloud offers flexible plans and intuitive tools to fit your needs.
We believe in sustainable digital habits. That’s why we power our services with renewable energy and continuously work to reduce our carbon footprint. All our servers are located in Norway, ensuring your data is stored under some of the world’s strongest privacy law, safe from foreign surveillance and governed by GDPR-compliant regulations.
At Jottacloud, we prioritize transparency, reliability, and ease of use. Are focus is to deliver easy-to-use design, honest pricing, and a real commitment to customer support.
Join us and experience cloud storage that’s made in Europe, made for you.
Contact info
Øvre Slottsgate 5, Oslo, Norway
- +47 21 04 29 00
- support@jottacloud.com
- www.jottacloud.com
4.5
Excellent
537 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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All works fine....but....
All works fine....
But I miss the ability to see the folder size; that could greatly reduce memory requirements and would help with organization....
June 7, 2025
Reply from Jottacloud
Thanks for using Jottacloud!
Re folder size: this is actually a tricky challenge (for most cloud services). Calculating the total size of a folder, including all its subfolders and files, requires a lot of processing power. To always display up-to-date folder sizes, we’d need to run constant background jobs that recalculate sizes every time even the smallest change is made; like adding, deleting, or moving a single file.
This creates a kind of domino effect, which can slow things down significantly. While we completely understand the value of having folder sizes readily available, we’re still working on finding a solution that’s both accurate and efficient.
Thanks for your feedback!
Great speed and reliable service
Great speed and reliable service. I have used jottacloud as my primary service for sync and backup of files/photos for several years now. Very satisfied.
June 7, 2025
Reply from Jottacloud
Thank you so much for using Jottacloud!
Could not be (much) happier
I have been using Jottacloud Personal Unlimited as one of my two offsite backups for almost 4 years now and could not be (much) happier.
It works perfectly with rclone and unlike some competitors with interesting prices it does not require the use of some crappy proprietary client software (which in worst case does not run on Linux).
Of course, there is a limit in unlimited: The upload rate is throttled when exceeding 5 TB of storage which is transparently described both in the order process and in the JC docs.
June 6, 2025
Reply from Jottacloud
Thank you for using Jottacloud, and for taking the time to share your thoughts. We appreciate it!
Everything just to works great
Everything just to works great - no glitches, software is efficient, storage is easily accessible
June 6, 2025
Reply from Jottacloud
This is wonderful to read, thank you for the review!
Best Archiving solution
I have been with Jottacloud for 6 years now, I might be storing more that normal, but best way to keep whats important to me, I have archive of old computer just in case I might need something, and it came handy multiple time, where I had to pull a file dating from years back. I was so happy I could find the files I needed, save me from having to go a rabbit hole to find it again, or just consider it lost.
June 5, 2025
Reply from Jottacloud
Thank you so much for trusting Jottacloud with your files! It's really interesting to get a little insight on how you use Jottacloud, and we're very glad we can come in handy! :)
Reply from Jottacloud
Thank you for using Jottacloud!
Reply from Jottacloud
Thank you for trusting Jottacloud with your data!
The Jottacloud app allows me to access…
The Jottacloud app allows me to access all my photos from the past 30 years in an instant - I love that!
June 6, 2025
Reply from Jottacloud
Thank you for trusting Jottacloud with your data! :)
Jottacloud works well
Jottacloud works well, and I recommend its usage.
One major problem is when uploading files, and somehow the transfer is stopped ,then restarted
, the transfer does not continue but completely restarts from the beginning.
But Jottacloud is a really good product
June 5, 2025
Reply from Jottacloud
Oh no, that sounds a bit annoying. How about you send an email to support (support@jottacloud.com), so they can look at why that keeps happening?
Either way, thank you for recommending Jottacloud!
Great service and value for money
Unlimited storage at an affordable price. Perfect for those who want a great cloud storage for photos and other files on non-US servers.
June 5, 2025
Reply from Jottacloud
Thanks for trusting Jottacloud with your data!
Reply from Jottacloud
Thank you!
Good support and easy to use
Has support for API and Command Line applications to hook in. Making it easy to back up my NAS device. I have been able to restore files I accidentally deleted locally. I have no complaints.
June 5, 2025
Reply from Jottacloud
Thanks for trusting Jottacloud with your data! :)
Reply from Jottacloud
Thank you a lot for the recommendation!
Happy customer for over 6 years
I initially chose Jottacloud as they abide by strict privacy laws. Knowing that my data will not be shared, sold, or fed into systems I have no control over is really important. The app and web interface work quite well, and I really enjoy their CLI. A pleasant surprise was their photo search functionality, which works really well. Finally, their pricing is fair and doesn't lock me into long term contracts.
June 6, 2025
Reply from Jottacloud
Thank you so much for trusting Jottacloud with your data the past 6 years (and here's to at least 6 more ;)!
We appreciate your review. Your privacy is our top priority, and we're really glad to hear you're happy with our service! :)
Using for almost a year
I am using jottacloud for almost a year. I would like to have intergration with windows explorer and be able to map the archive folder where i can easily move files between pc and cloud. Now its only available with the software which is just okay. Never had problems with down status connection.
June 7, 2025
Reply from Jottacloud
Hi, thank you for the review and request! I'll make sure to bring it to the team, so we can put it on the list! Thanks for using Jottacloud.
Reply from Jottacloud
Thank you for using Jottacloud!
- Take the CLI tools out of eternal…
- Take the CLI tools out of eternal beta and actually support them instead if ignoring everyone's problems on github.
- Keep supporting EOL'ed Windows versions. The network stack has not meaningfully changed in decades and network and file rading/writing are the only things the CLI does. I will never upgrade my servers to worse and worse OSes from microsoft in order to run your CLI. I'd rather end the contract the moment I cannot run your programs from Server 2008R2.
- Several times I have gone over 5 TB of data by a couple hundred MBs and you have throttled me like I had 15 TB instead of actually 5.1 TB. When I called about it you played dumb. This is not acceptable.
-- AFTER GETTING A REPLY FROM JOTTACLOUD I ADD THE FOLLOWING---
Let me be clear. Such a reasonable and friendly reply when you are to be seen in public, and so unhelpful when in private. So, like Norwegians say: "Styr unna!" or, in good english, Stay away from Jottacloud unless you are their target demographic: computer-challenged middle-age phone users "Jottacloud backed up my grandkids' pics top company A+++"
June 7, 2025
Reply from Jottacloud
Thank you for your detailed feedback. I'll make sure to bring it to the right people!
I'm sorry we weren't able to help you trough the support channels. You're not supposed to have 15-TB-speeds at just passed 5 TB, no. If you'd like to give it another go, feel free to email support@jottacloud.com, and reference this review, so I can make sure to follow your case.
Best,
Claudia.
Reply from Jottacloud
Thank you for leaving a review. Perhaps the Pro-subscriptions could be interesting? https://jottacloud.com/en/why-jottacloud/jottacloud-pro
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