I've used Jottacloud since 2012, mainly for photo backup. It's reliable, easy to use, and offers unlimited storage. Sync works well across all devices. It supports photo metadata like geotagging, b... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I initially chose Jottacloud as they abide by strict privacy laws. Knowing that my data will not be shared, sold, or fed into systems I have no control over is really important. The app and web interf... See more
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Jottacloud has all the features i needed. A sync folder, ability to backup and sync specific drives including external and also an archive functionality for files that are to be in the cloud only. I s... See more
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A colleague once recommended Jottacloud (JC). It's independent, reliable, well-secured, and works well. I can easily access my files anytime, anywhere, and JC has a good search engine. It backs up mul... See more
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Company details
About Jottacloud
Written by the company
Jottacloud is a Norwegian cloud storage service built on the values of privacy, simplicity, and sustainability. We help individuals and businesses back up, sync, and share files securely and seamlessly, while giving full control over your data. Our servers are located in Norway and under strict Norwegian privacy laws, and we ensure your digital life stays private, protected, and out of reach from anyone but yourself.
Founded in Oslo, Jottacloud has grown into a trusted platform for hundreds of thousands of users across Europe and beyond. Whether you're a photographer looking to preserve precious memories, a freelancer organizing work files, or a business managing large volumes of data, Jottacloud offers flexible plans and intuitive tools to fit your needs.
We believe in sustainable digital habits. That’s why we power our services with renewable energy and continuously work to reduce our carbon footprint. All our servers are located in Norway, ensuring your data is stored under some of the world’s strongest privacy law, safe from foreign surveillance and governed by GDPR-compliant regulations.
At Jottacloud, we prioritize transparency, reliability, and ease of use. Are focus is to deliver easy-to-use design, honest pricing, and a real commitment to customer support.
Join us and experience cloud storage that’s made in Europe, made for you.
Contact info
Øvre Slottsgate 5, Oslo, Norway
- +47 21 04 29 00
- support@jottacloud.com
- www.jottacloud.com
4.5
Excellent
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great company, fast support response
Great company. Accidentally completely deleted a backup and they moved fast to restore it.
July 3, 2025
Unprompted review
Reply from Jottacloud
Thank you for the review! Luckily, we are often able to figure out mishaps and help you out – glad we could in this case, too! :)
Excellent SaaS
A reliable and efficient backup service from Jottacloud, my files and folders are updated to the cloud at a chosen time daily. This is an essential requirement for small or large data collections and provides peace of mind and security.
June 28, 2025
Reply from Jottacloud
Thank you for the review! Really glad to see you're happy with our services.
Reply from Jottacloud
Thank you for choosing Jottacloud!
Reply from Jottacloud
Thank you for trusting Jottacloud with your data for 8 years! Here's to (at least) 8 more :)
Secure in my backup
I have been using Jottacloud for some years now, after too many losses to dead harddrives. The family subscription is a great package to keep things organised for a fair price.
The automatic update between device(s), where desired, is great for ADHD creatives. Do again, one does not lose work.
Contact has further always gone well.
If I have issues, it is some of the UI in the desktop application. Yet again, that might be me.
June 13, 2025
Reply from Jottacloud
Thank you so much for trusting Jottacloud to keep your files safe :) We're glad to see you've been with us for quite some time.
Did you try to download then newest desktop app? You can find it here: https://jottacloud.com/en/download. Maybe you'll like the UI there better?
Unlimited and reliable!
I greatly appreciate the unlimited storage and think that it's perfectly reasonable that the speeds go down based on how much you're using. The fact that I can do my backups using rclone is a HUGE benefit. I've been with Jottacloud for years and absolutely plan to stay.
June 6, 2025
Reply from Jottacloud
Thank you for sharing your thoughts! We're reallly happy to read you enjoy Jottacloud, and appreciate you trusting us with your data.
Have a great day!
Best unlimited cloud
I use it very long. I have my back up on it. To bad its not encrypted but very nice
June 15, 2025
Reply from Jottacloud
We're glad to have you onboard!
Jottacloud is encrypted at rest, have a read here: https://jottacloud.com/en/why-jottacloud/encryption-and-data :)
I would like you to provide API
I would like you to provide API. So I can write ma own app to access data on ma own Jottacloud space.
June 7, 2025
Reply from Jottacloud
Hi there, thanks for the review. I'll forward your request about the API to the team.
Reply from Jottacloud
Thanks for trusting us with your data!
Really good Cloud service based in Norway
Really good Cloud service based in Norway.
Both sync and backup and apps for all devices.
Friendly and quick response from support.
There will always be something you might miss (in my case local copy on iPhone or iPad)
June 7, 2025
Reply from Jottacloud
Thank you for the review! Glad to hear you're mostly happy ;) I'll bring your request to the team!
Asked how to sort videos but not…
Asked how to sort videos but not possible at your storage. Also several pictures seem just black and probably lost.
June 6, 2025
Reply from Jottacloud
Hi, I'm sorry to read this! If you haven't already, please contact support so they can figure out what's going on with your files.
I love the way jottacloud works!
I love the way jottacloud works and i think it is the best service for this price.
June 7, 2025
Reply from Jottacloud
So glad to hear that!
Reply from Jottacloud
Thank you!
Jotta Cloud works great
Jotta Cloud works great. The backup runs perfectly fine. It’s reliable and I like that the servers are in Europe!
It made life a lot easier!!! I have everything always ‚with‘ me…
June 7, 2025
Reply from Jottacloud
This is wonderful, thank you for trusting Jottacloud with your data!
They backup every device that I have…
They backup every device that I have and everything is fast and easily accessible. At the same time they have a nifty AI search engine that works pretty good. But, I wish It would go through and look for duplicates or potential bad media that I can review and delete if I want.
June 6, 2025
Reply from Jottacloud
Thank you for using Jottacloud!
I'll bring your request re: duplicates to the team. I'm sure we can look into it and figure out something smart!
Good but too expensive
I have no problems with the quality of their service. My desire or wish is that they would give you more for the money you pay every month. I find the service expensive.
June 7, 2025
Reply from Jottacloud
Hi there.
I'm sorry to read you find us too expensive. We strive to keep the price at a reasonable point, and are thankfully still one of the most competitively priced secure cloud storages on the market. However, with rising costs, we have to price our services accordingly.
Thank you for the review!
Reliable service
Excellent and reliable backup service. User friendly app, highly recommended.
June 7, 2025
Reply from Jottacloud
Thanks for the recommendation!
It's getting too expensive
It's getting too expensive
Photos takes time to load if they are more that 3-5 years. App often freeze
June 7, 2025
Reply from Jottacloud
Hi there. Thanks for using Jottacloud.
Something sounds like it's not quite right. Have you made sure you have the latest versions of our apps? Here's the newest desktop app; https://jottacloud.com/en/download, and look through your phone app store to see if anything needs updating there!
If that still doesn't help, I suggest you contact support (support@jottacloud.com). They will be able to sort it out!
Reply from Jottacloud
Glad to hear that!
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