Journee Reviews 

Honestly the best adventure we've ever had. They actually listened and created the most fantastic experiences that i would never have put together. We kayaked, explored and did the complete opposite or our usual get away. We are both over the moon with Journee and are already planning our next trip.

Journee gave me the best stress free trip to Portugal. I never would have taken this trip if it wasn't for them handling literally every point. As a solo female traveler I felt very safe. I will be booking again!

I have been on a few Journee trips, and this time brought a friend along. We were treated to beautiful Bilbao and the Basque Country!

The excursions planned helped us make the most of the trip, and get to know our destination. The suggested places to eat, and things to see and do really helped us to find our feet.

The suggestions about public transport were really helpful, and saved us a lot of money! Our accommodation was a short walk away from the bus stop, so the recommendation of no transfer saved us some serious cash each way!

One huge, and pleasant, surprise was that they saved money on our flights, so used the savings to make our accommodation nicer, and boy, was it an amazing stay! They said it wasn't Premium Standard accomodation, I would have said it definitely was, it was luxury, an amazing surprise and really was the *chef's kiss*!

We were after Emotional Wellness from our break, and this was delivered in spades, it was a trip that took us to amazing sights, amazing food and also to relax and enjoy the city.

Not only do Journee organise the flights, excursions, and accomodation, but they provide a list of phrases/words to help you get by (no need to buy a phrasebook at the airport), as well as a fun bingo card, and suggestions both digitally and on paper (because hey, phone batteries run out) - and a packing list, so you aren't caught short!

I have now gone on Journees with friends, and more on my own, I love the surprise as well as having almost all of the hard work done for me, as well as the chance to try/go to places I never would have thought of, as well as the little touches that make the trip sparkle!

My mother and I took a chance on Journee and ended up on a lifelong dream of a vacation in Athens. Our entire trip (aside from catching a bit of a cold) was lovely, and lasted 5 days. We had transport provided for every excursion, and the drivers were amazing! Beautiful (and helpful!) accommodations in a boutique hotel in the city center within walking distance to the Acropolis. The only slight hiccup we ran into was almost missing our last leg of our return flight (back to the States), but it was due to a plane issue and no fault of Journee. They were incredibly helpful, and quick to respond to any questions we had. I will absolutely book through them again in the future.

Thank you Journee!

I went on a Journee trip February 26th and it was wonderful! I had a fun time trying to guess where I was going, and everything on the trip went smoothly. It was amazing and I would do it again!

My first Journee trip ended 2 days ago. It lived up to all my expectations.
The worst thing about it was the very turbulent flight home - not Journee's fault!
Special mention to Akash on their helpline, who helped with my questions before the trip, rather than pointing me at a useless FAQ - something most companies do nowadays.

Just back from my first Journee trip and it went perfectly. Great communication - when one of our excursions had to be cancelled Journee were in touch straight away. Travel was fine, boarding passes were there on my phone. Hotel was gorgeous, destination exactly what I asked for. I absolutely intend to book again.

This is the second time I've done a Journee holiday and I'm already planning my third. Fantastic service right from the start, I had some questions about my proposal and they answered straight away. I told them that I didn't want a certain tour booking and they immediately reassured me that they wouldn't and took the cost off my budget. Every time I had a question or concern they replied on WhatsApp very quickly. The holiday was perfect. I never would have chosen the location at this time of year but I already want to go back, one of the best holidays I've ever been on and I didn't even pick it. The things that were planned for us were lovely and added so much to the experience. The guide book that is given to us was used a lot, we didn't have to make any decisions at all because they had laid everything out for us. We got to do what suited us, without any of the headache. I couldn't recommend them more.

Journee really missed the mark for us on this vacation. We requested an outdoor adventure type of trip. Instead, our destination was a huge, crowded, noisy city with marketplace vendors hassling us to shop, children begging, and the expectation to pay anyone even for help with directions. It was very stressful. Public transportation was difficult to use, so we could only experience things in walking distance. Our one outdoor adventure involved spending 3 days crammed in a transit van with 14 other people for long drives with few stops. We did get to spend one night "glamping", but we got to the campsite after dark and had to be ready to leave the next day before sunrise. No time to explore. I liked the idea of having someone plan everything for us, but this was way off from what we would have liked to do. I wasn't worth the money.

Just got home from my first Journee trip — a solo international adventure to Spain — and it was absolutely amazing. From start to finish, Journee made the entire experience completely stress-free.

I navigated Spain’s public transportation system on my own with total confidence, met fellow Journee travelers along the way, and every single tour they scheduled was incredible. Each day was perfectly planned and unforgettable.

The moment my daughter picked me up from the airport, we were already talking about our next trip — and we’ve already requested a proposal for the two of us to travel together. I cannot wait to share this experience with her.

I truly don’t have a single negative thing to say. If you’re even thinking about traveling solo, Journee is the way to go. This trip exceeded every expectation. 🇪🇸✨

I actually sent a email with these concerns, but I got no response, so I am posting it as my review.

I just returned back from my trip with you. I have a few concerns and suggestions hopefully to make better packages.

First, I DID have an amazing time, however, I had to do some work to make that happen. I never would have gone to this area of Spain on my own and I’m really glad I got to experience it. The clues and figuring out where I was going was fun. BTW, I guessed Seville and pre-created a list on TripAdvisor.

I had a budget of $3000, and originally you came in at $2100, which was great. However, there was a flight change, supposedly done by the airline and the change cost me an additional $500 (or so). I have traveled to Europe from Florida several times and most of the time I get my flights around $700 and if they need to change, it’s at their cost. So, this is a bit concerning.

There was some confusion on baggage costs as well. As I said, I have flown to Europe several times with 3 trips in 2025 alone, and each time I have purchased baggage. It’s always been a package, with being the same price in both directions and did not need to be paid for by each leg. It’s also generally cheaper to purchase it ahead of time versus at the airport. This case was very confusing, inbound but not outbound (or vise versa), but one leg being included but not the other. A set price for all legs in both directions would have been nice.

When I received my itinerary, I saw that only 4 activities were included. Since it came in well under budget, I would have preferred that the leftover budget was used on activities, which as a tour company, you can usually get better prices than I could. Instead, I got on TripAdvisor and added several more activities at an additional cost.

This trip was to celebrate my birthday and having my passport with birthdate info, you knew which day this was. I would have thought this would have a day for one of the activities, instead, I was scheduled for a bus between cities during the middle of the day, limiting me on activities I could schedule for myself. I was given the option to change the time, which I did and that cost me an additional $30 (or so).

Issues about the bus and transfers. I do not believe changing cities during the middle of the trip was very well planned. It would have been more feasible to go to the second city toward the end of the trip, take the bus back the night before the flight and get a hotel near the airport. This may have saved on bus to hotel to bus transfer fees as well. With that being said, if this is done frequently, I would recommend that local transportation options and even costs be included in the itinerary along with the things to do and places to eat section. Or recommend that an explorer download City Mapper, Uber/Lyft, local taxi apps or public transportation apps (if available).

The hotel accommodations were a little rich for my taste. I would have preferred little boutique hotels with included breakfasts. The 4/5 star accommodations were beautiful, but it was too much. I also would have preferred if the savings were used on activities. Even during the planning stages, my only requirement is clean, safe, shower and bed. In this case, I requested an electric kettle. Which I had to request a second time when I arrived at the hotel. Coffee was not even included at either location, only tea at Hotel Sevilla Center.

Finally, it was a wonderful gesture to provide a bottle of champagne for my birthday, however, I cannot drink alcohol, none. I have a tremendous sensitivity to it (as well as many foods) and it can make me ill. If this gesture is common, it might be wise to ask such questions. I took it to the desk and they exchanged it for non-alcoholic sparkling juice. It did take a day to exchange it, so I did not get to have it on my birthday.

The activities selected were perfect, I enjoyed each one.

With all this being said, I would not do this again by myself, but I WOULD do it with someone. I have a friend who has a credit with you from a trip she needed to cancel and I purchased the gift card for the extra credit.

This is just feedback and you can do with it what you see fit. But any future recommendations would be appreciated.

I tripped upon this travel agent while planning for a 30th anniversary trip. I had gotten very stressed out and bogged down with trying to make it all work and decided to turn it all over to this company that I knew almost nothing about. What a great decision! One of the best trips of my lifetime. We ended up in a beautiful place that I never would’ve considered going. Everything was planned just perfectly and any questions I had were quickly answered by the staff. It is definitely a small staff of people so you always feel like you’re talking to a real person but they’re very very responsive. I am a total control freak about travel so any of you thinking about this who don’t think you could “let go“I assure you you can and you will be better for this experience. We will definitely be doing another trip with this company. Don’t worry, they ask you every possible question to make sure you won’t be stuck doing something that you wouldn’t enjoy. They even ask you how busy you want to be so the schedule is tailored to you. We had three full days in our city to explore on our own but had we said we wanted to be busier I’m sure they would’ve filled every day. Don’t think about it anymore. Just do it! The ONLY caveat, I would say, is if you do say that you would like to do outdoor activities be sure that you are in decent physical condition. If you are an American tourist and used to getting off of a bus and walking on a flat paved path, that is not what you will experience at least not in Portugal :-) We thought it was amazing, but we could think of a few people we know that might’ve thought the physical end of it was a bit much. BOOK WITH JOURNEE!!!

My husband and I decided to use Journee Travel for our honeymoon trip so that I didn't have to do any additional organising other than the wedding. we completed their questionnaire about where we didn't want to go, our budget, what temperatures we enjoyed and what we like doing on holiday and they took care of the rest! A clue was sent every month about the destination which we didn't guess! We also used the clues as a game of interest on our wedding day for guests to try and guess. The whole trip was brilliantly organised and the Journee passport app was extremely useful which also contained what clothes to pack as well as all digital travel documents. The information pack arrived on the date promised and we opened it, as instructed, at the airport which was really fun! The whole trip was perfectly executed from flights, transfers and accommodation to luggage allowance and travel documents. There were phone numbers for all eventualities btu never had to use any. I would definitely recommend Journee to anyone wanting that element of surprise but also not to have to organise a thing. Go on - be brave!! It really is worth it

What a fantastic journey! The team managed all the details, allowing me to unwind and enjoy the experience. They thoughtfully added ample free time for personal exploration, supported by their recommended must-see spots. Their comprehensive guidebook covered useful phrases, local cuisine, and dining suggestions. They crafted a delightful adventure for me!

I find It HIGHLY abelist that they don't have packages for disabled travellers. I guess they just assumed we don't travel at all huh?

Journee does not disappoint! My husband passed away 9 months prior to my adventure and I wanted to go on a solo trip that would help me heal. I was delighted to learn I was going to Porto, Portugal when I opened my envelope at the airport. The whole experience was flawless and it was as if Journee knew exactly what I was going through - every excursion and person that crossed my path was sent for a reason and exactly what I needed in the moment. I came back feeling a sense of joy that I hadn't felt for a while and know that life is beautiful and meant to be lived fully! Thank you Journee for allowing me to discover and heal in an absolutely beautiful city. Oh, and the wine and food is out of this world!
Do not hesitate to book your next trip with Journee. It's not just a trip - it's a life changing experience curated just for you.

Journee took care of everything! The clues provided pre-trip were an awesome way to keep one engaged and excited about what was to come. It was a phenomenal trip. I’ll be using their services again.

Amazing trip! They took control of organizing EVERYTHING so I could relax and go along for the ride. They even included plenty od downtime for me to explore on my own (with the help of their suggested "sites to see). They provided a very thorough booklet that included how to say phrases, local foods to eat, restaurants to go to. They put together a lovely trip for me!!

I bought a Journee for my husband’s birthday and we’ve had the most incredible time. Getting a proposal is really straight forward and feels very personal with the amount of detail you give. The clues beforehand meant the whole process was really exciting, and my friends and family also enjoyed guessing along the way. The trip itself completely exceeded expectations, everything was so well thought out and the quality was better than expected. I paid to upgrade to premium accommodation as we like luxury hotels, and I wasn’t disappointed at all. The overall value I thought was fantastic and we had an incredible time in a place we otherwise wouldn’t have visited. We will certainly be using them again!

So far I’ve done 2 trips with Journee and I’m looking forward to many more. The attention to detail is so impressive. Given that many aspects of the trip are left unknown, it is truly a magical experience to leave the planning up to the Journee team and just show up and enjoy!! The experiences that they book are so thoughtful and a true cultural immersion. And they go an extra mile to make sure you get the most of it! For one of my experiences, my table was booked front and center to the stage, another experience was 1:1 with a local guide. Both I will never forget. Thank you Journee!!