J Parkers (Retail) Reviews 

31,798
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,174 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably healthy plants and the secure packaging that successfully keep items safe during transit. Many buyers also appreciate the prompt delivery service and helpful communication regarding shipping schedules, making the whole ordering process smooth and pleasant. People regularly mention that items arrive in wonderful condition and grow rapidly once planted. Some reviewers were not happy with plants arriving dead, damaged by couriers, or failing to grow properly after planting. A few consumers additionally noted that certain items failed to thrive or suffered from the extreme summer heat, leading to disappointing results in their gardens.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. On one... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers reporting that plants arrived in excellent... See more

Delivery service

Customers had ambiguous experiences with delivery_service, noting a wide range of outcomes. While many... See more

Order

Customers consistently note ambiguous experiences with order, as opinions on fulfillment and quality are... See more

Service

People report ambiguous experiences with service, showing a wide split in opinions. Many customers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A good range, good value and generally decent quality for the money. I've ordered a lot from JParkers. There has been a small number of dead or weary plants, but while not the best quality, it's g... See more

Company replied

Rated 4 out of 5 stars

I ordered their 4 pack bare root orchard set it came and I planted as per recommendations for each tree. The Apple James Grieves and the conference pear tree are growing real well and have nearly do... See more

Company replied

Rated 4 out of 5 stars

In general my plans are always excellent ordered from you. However, the last lot of plants was dead on arrival and although they were replaced without any problems unfortunately the replacement was a... See more

Company replied

Rated 4 out of 5 stars

In the past i've given J Parkers poor reviews due to their slow delivery, lack of update of order status on their website and slow customer service response. However this time no complaints! - althou... See more

Company replied


Company details

  1. Wholesale Plant Nursery
  2. Garden Center

Information provided by various external sources

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Contact info

3.8

Great

TrustScore 4 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(31,798)

2,115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Good quality plants that were well packaged and arrived in great condition. Delivery was within estimate. Overall an excellent experience and I will definitely buy again.

July 17, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Alan

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 1 out of 5 stars

The plant I ordered has died so I won’t…

The plant I ordered has died so I won’t be ordering again it took a while to get here unfortunately

July 6, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Barry

Thank you for your review and we're sorry to hear this. We trust that you did reach out to our customer service team so that they could help and they resolved this for you.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Super quality plants

Super quality plants, well packaged. Would certainly order again

July 13, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Tim

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 2 out of 5 stars

3 out of the 4 plants died within a…

3 out of the 4 plants died within a couple of weeks of being planted. Really disappointed. Haven't ordered anything from them again gone back to my usual supplier who is more reliable.

July 23, 2025
Unprompted review
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Reply from J Parkers (Retail)

Hi Caroline

Thank you for your review and we're sorry to hear this. We trust that you did reach out to our customer service team so that they could help and they resolved this for you.

Kind regards
Team J Parkers

Rated 2 out of 5 stars

I bought some nasturtium seeds of a…

I bought some nasturtium seeds of a variety that I do not have.

The nasturtium seeds I grow each year (seeds from my current plants) grow easily and quickly. However, the pack of nasturtium seeds I bought from J Parkers had a very poor germination rate which is very disappointing.

June 1, 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi

Thank you for your review and we're sorry to hear this. We trust that you did reach out to our customer service team so that they could help and they resolved this for you.

Kind regards
Team J Parkers

Rated 1 out of 5 stars

Buyer Beware!

Ordered 60 mixed Gladioli bulbs (4x15 bulbs). Three of the four packets are all pink. Not even same pink/white as shown in the catalogue but a cheaper version. Of the remaining 15 there are two yellow and one deep pink (not as shown in catalogue). The suggestion from J Parkers is that those bulbs that are blind or did not flower are the mixed!!!

July 13, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Lynda

Thank you for your review and feedback.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Good plants

Good plants, prompt delivery. Kept informed because Parkers delayed despatch until the worst of the heatwave had passed.

July 1, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Ken

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 4 out of 5 stars

Ordered 2 Hydrangea White Prince plants…

Ordered 2 Hydrangea White Prince plants at a cost of £29.97 inc P&P (Order No. 23301701). Arrived in reasonable time and well packed, however, not impressed with the quality of the plants, very scraggly and sad looking, not good healthy examples at all. Popped into my local garden centre this morning and the similarly priced Hydrangea they have in stock are far supirior plants for a similar price when P&P is factored in.
Lesson learnt, won't be buying plants from J Parker again any time soon!!
Updated 28th July 2026
Following an email to J Parkers, they promptly sent out two replacement plants. The new plants are significantly better than the originals.
Many thanks to J Parker for remedying the problem, very impressed with your handling of the problem.

July 4, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Ernie

Thank you for your review and feedback.

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Every year I purchase begonia plug…

Every year I purchase begonia plug plants and cannot thank you enough for the amazing quality and condition they are.

July 20, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Sheila

Thank you for taking the time to leave a 5* review for us today. We're really pleased that you are happy with our products!

Kind regards
Team J Parkers

Rated 5 out of 5 stars

What's not to like

Had done my homework before ordering the sort of Hosta I required. They were packed beautifully with no movement to the plants enroute and after a short 'rest' have planted out. They look in top condition.
What's not to like.

July 13, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Bridget

Thank you for taking the time to leave a lovely review for us. I'm really pleased you are happy with our quality and service.

Kind regards
Trish

Rated 5 out of 5 stars

No complaints

I have no complaints re the product or the service. The order arrived within the specified time and in good condition. I am happy overall with the experience and would recommend the company.

June 24, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Mags

Thank you for your 5* review and recommendation!

Kind regards
Team J Parkers

Rated 4 out of 5 stars

Dwarf Zinnia seeds

Dwarf Zinnia seeds, pleased with my purchase. Thankyou

July 2, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

You're welcome Anthea and thank you for your review!

Kind regards
Team J Parkers

Rated 3 out of 5 stars

My Monada was very dry

My Monada was very dry, shrivelled leaves and the flowers brown. Disappointing. The plant was 5 days in getting from you to me in the very hot weather. Is Evri the best delivery service to use? Plant was deeply watered and I hope will recover with care.

July 10, 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Hilary

Thank you for your review. Evri deliver over 97% of our parcels on time and without incident so I am sorry to learn of your disappointment with your delivery on this occasion. You are covered by our full guarantee so if your plant does fail to thrive please don't hesitate reaching out to our customer service team for help and advice.

Kind regards
Team J Parkers

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