JS Insurance Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Recently needed to acquire insurance for a trek. JS insurances Kilimanjaro specific insurance was both comprehensive and couldn't be beaten elsewhere. Hassle free from beginning to end with 3 cover le... See more

Rated 5 out of 5 stars

I've been with JS for several years now for European travel cover with additional policy to cover parachuting. The renewal process, on every occasion, has been quick and painless. Communications ar... See more

Rated 5 out of 5 stars

Great service from the guys here. After a few calls to sort out details and to clarify points there was no pushy sales tactics, left to make up my own mind, they even called the underwriter to clarif... See more

Rated 5 out of 5 stars

Dealing with the JS Insurance operative by phone when I had problems on line was excellent. Advice was easily understood and bespoke for my situation with a very nice saving on quotes from elsewhere.... See more

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4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. I needed to get my son travel insurance for a football tournament in Holland and JS insurance was the best price I found. Unfortunately I made an error purchasing the insurance and the customer service was outstanding! Sorted the issue with no problems and no extra charges. I would highly recommend 👌

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Really speedy and easy process

Really speedy and easy process! Dan was great at helping me receive a quote for my motorbike trip in Vietnam. The price was good and the policy is exactly what I am after.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, fast replies, super easy to work with. 2 years of using JS Insurance and we're very happy with their service, especially with Cain - our case handler.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service for Travel Insurance that meets your needs

Cain was very patient both via email and over the phone addressing all my concerns to get the right cover. Great clear answers to all my questions. Very thorough with clear advise as to the cover provided and not at all pushy to add extra (unnecessary for us) options that were available should you require. Friendly and pleasant with no hard sell just a real interest in our travels. Reassured we now have affordable good cover in place. Hopefully we will never need to use the insurance but feel confident they would be just as helpful should the need arise. Defineately recommend trying them FIRST if your looking for great cover especially if you plan doing more interesting things on your holiday. A+++

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

No pushy sales

No pushy sales, plenty of patience and ultimately a competitive price on a detailed product

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful and easy to deal with. Made the process seamless and hassle-free. Called the under writers to clarify required cover and all documentation email swiftly without any issues. Would recommend!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant quick service

Brilliant quick service. Even spotted something I had missed based on the agent checking my holiday details. Which would have exposed me for a triathlon. Thanks v much. Trustworthy. Would recommend

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from the guys here

Great service from the guys here. After a few calls to sort out details and to clarify points there was no pushy sales tactics, left to make up my own mind, they even called the underwriter to clarify a question they didn't know the answer to off hand, that small thing gave me such piece of mind.
I can't comment on making claims etc but my experience of fact finding and purchasing was above normal standards

September 17, 2025
Unprompted review

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