Judge & Priestley Reviews 

111
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

James and Orla were both professional, friendly and extremely helpful in the sale of our late parents’ house. There was no stress or worry. They handled everything with care and thoughtfulness. The... See more

Rated 5 out of 5 stars

We hired Theofania from Judge & Priestley for our home purchase, and she was fantastic throughout. She was kind, highly professional, and always responded to our emails and calls incredibly fast. W... See more

Company replied

Rated 1 out of 5 stars

contacting payment line still trying day 4 now hopeless service,further to your reply i have been unable to contact you on that number also now getting an automated call back which tells me you are st... See more

Company replied

Rated 5 out of 5 stars

James and Orla were amazing with our recent flat purchase! They were professional, supportive, responsive and always made time for any questions we had. As first time buyers, navigating the purchase p... See more

Company replied

Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer

Written by the company

Judge & Priestley solicitors in Bromley with offices in Beckenham, Blackheath, Sidcup and London. Judge & Priestley are a leading solicitors’ practice in the South East of England. Driven by our commitment to our values, we strive to offer exceptional service and great value to all our customers every day. With leading specialists in various areas of law, including personal services, business law, private and commercial litigation, social housing, and debt recoveries, J&P support an ever-growing range of local, regional, and national clients.


Contact info

3.8

Great

TrustScore 4 out of 5

111 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(111)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you James Ray

Me and my husband were first time buyers and was recommend Judge and Priestley via the Estate Agency. I was a little apprehensive at first as I have experience working with solicitors on a daily basis and often the feedback from customers is that they may be slow or not communicating enough however from the day we sent our initial instructions it took a total of 8 weeks to complete. James Ray has been absolutely amazing! From the beginning James gave us a detailed list what to expect, what he needed to do etc. Upon completing each stage he would inform us and let us know what was next. As a 1st time buyer we would come across things we wouldn't quite understand but James would always be at the other end of the line helping us. I honestly couldn't of been more happy with the service received and James is all to thank for that. Thank you!

April 12, 2024
Unprompted review
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Reply from Judge & Priestley

Dear Billie, Thank you so much for leaving your 5* review along with your detailed feedback. We are so happy that you have been satisfied with the level of service you have received from James.

Rated 5 out of 5 stars

All services done on time

All services done on time. Excellent response to my questions and they have serviced me with further demands without extra charge.

May 18, 2023
Unprompted review
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Reply from Judge & Priestley

Thank you so much for leaving your 5* review we are so happy that you have had a positive experience with Judge & Priestley.

Rated 5 out of 5 stars

In good hands

We had an immensely turbulent & stressful journey selling our flat & buying our house. It took 2.5 years, 2 buyers pulling out (one extremely last-minute & after school places were secured) then with the third and final buyer, we had a very tight deadline to meet (thanks to 'Buyer 2' and their last minute withdrawal). It was terribly stressful but Mike at J&P pulled out all the stops so thankfully we met the deadline successfully and are now moved and settled. We felt totally supported and listened to by Mike along the way, but also his amazing legal assistant Chris went above and beyond for us.

December 7, 2023
Unprompted review
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Reply from Judge & Priestley

Thank you so much for posting your 5* review about your experiences with our conveyancing service. We are thrilled that you have been satisfied with the level of service that you have received and look forward to working with you again in the near future.

Rated 5 out of 5 stars

I would highly recommend the firm....

I have had dealings with Kavitha before; her professionalism, assurance and support throughout the process of the sale of my previous properties was the reason why I contacted her in Judge and Priestley to support me through the sale of my next house. It was a chain of 5 people and she was updating me and supporting me through the stressful process.
I would highly recommend this firm and would personally recommend Kavitha and her team who supported me every step of the way. Thank You!!

April 12, 2024
Unprompted review
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Reply from Judge & Priestley

Thank you for leaving your 5* review for Kavitha and her team. We are thrilled that you have been satisfied with the level of service that you have received and we look forward to working with you again in the near future.

Rated 5 out of 5 stars

Excellent service

Excellent service. My wife and I had joint wills drafted by J&P. Our queries were handled in a reassuring way and everything was made clear to us before signing. Friendly and efficient.

November 8, 2023
Unprompted review
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Reply from Judge & Priestley

Dear Dave, Thank you for leaving your 5* review and taking the time to leave your feedback. We look forward to working with you again in the near future.

Rated 1 out of 5 stars

Awful and unprofessional

Awful and unprofessional. Took well over a year to sort a lease extension.... Contact difficult and expensive. Avoid....

Their response to this post was to ask me to contact them to 'look into' it. What on earth for. It's dealt with, poorly, but dealt with. There's nothing they can do now.... Signs
... Just avoid....

January 1, 2024
Unprompted review
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Reply from Judge & Priestley

Dear Andrew, We are sorry to hear that you have not been satisfied with the level of service that you have received. Please can you email info@judge-priestley.co.uk with further information so that we can look into this for you. Thanks

Rated 5 out of 5 stars

Very professional and accessible…

Very professional and accessible service with excellent communication. A source of calm when any issues or complexities arose. Used by both my sister and me for separate conveyancing transactions

December 22, 2023
Unprompted review
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Reply from Judge & Priestley

Dear David, Thank you for posting your 5* review and leaving your comments. We are thrilled that you have been satisfied with the quality of the service you have received and we look forward to working with you again in the near future.

Rated 5 out of 5 stars

Fantastic, efficient and great value money

James Ray was friendly, polite, professional and kept me informed throughout the entire process. Everything was completed in a timely fashion with no hidden costs.
My wishes where excepted and supported without question, the whole experience was incredibly positive. I will be using them again when the need arises.

January 5, 2024
Unprompted review
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Reply from Judge & Priestley

Dear Anita, Thank you for leaving your 5* review and comments. We are thrilled that you have been satisfied with the level of service that you have received and we look forward to working with you again in the near future.

Rated 5 out of 5 stars

Excellent Conveyancing

We hired James Ray of Judge & Priestley to conveyance our first house, and we would highly recommend both him and the firm. James was professional and attentive, and worked hard to get us moved in as soon as possible.

August 14, 2023
Unprompted review
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Reply from Judge & Priestley

Dear James, Thank you for leaving your 5* review and comments. We are thrilled that you have been satisfied with the level of service that you have received and we look forward to working with you again in the near future.

Rated 5 out of 5 stars

Amazing service

Extremely happy with their services! As a first time buyer Jessica was amazing and talked us through every step and made it as stress free as possible. Any emails, phone calls, queries and questions were all responded to quickly and efficiently. Cannot thank her enough for the service she provided. We would definitely use this company again.

November 21, 2023
Unprompted review
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Reply from Judge & Priestley

Dear Jem, Thank you for taking the time to post your 5* review and comments. We are so happy that you have been satisfied with the level of service that you have received and we look forward to working with you again.

Rated 5 out of 5 stars

As a first time buyer it was so…

As a first time buyer it was so daunting with all the paperwork and what is needed. With judge and priestly it’s been a breeze! They have been so helpful through every step and kept us updated through the whole process. I would highly recommend anyone buying a house to contact them.

November 16, 2023
Unprompted review
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Reply from Judge & Priestley

Dear Dave, Thank you for posting your 5* review and leaving your detailed comments. We are thrilled that you have been satisfied with the level of service that you have received and we look forward to working with you again in the near future.

Rated 5 out of 5 stars

I had a very good experience using…

I had a very good experience using Judge & Priestley for a conveyance in Sidcup, James Ray was helpful, responsive and attentive to detail. I would recommend.

October 20, 2023
Unprompted review
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Reply from Judge & Priestley

Dear Jayne, Thank you for posting your 5 * review and leaving your comments. We are so glad that you have been satisfied with the level of service that you have received and we look forward to working with you again in the near future.

Rated 5 out of 5 stars

I had a very good experience when…

I had a very good experience when dealing with Judge and Priestly during the sale of my late Father's house.
James at Sidcup was very efficient and nothing was too much trouble. I would highly recommend

October 19, 2023
Unprompted review
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Reply from Judge & Priestley

Dear Heather, Thank you so much for leaving your 5* review. We are so happy that you have been satisfied with the level of service that you have received and we look forward to working with you again in the near future.

Rated 1 out of 5 stars

Extremely dishonest organisation

Extremely dishonest organisation, they collect service charge debts on behalf of Camden Council and then do not pass it on and instead try to make more money by adding legals costs to the bill. I asked Georgina Mitchener verbally and in writing several weeks ago when payments would be passed onto Camden and she was not able to provide a concrete answer. I have concerns there is some kind of fraud going on, if they are not passing on the money. Will be escalating this ongoing known issue.

10 Jan 2024 - Got an email from TrustPilot apparently Judge & Priestly want more information from me to respond to my review. I have supplied the information.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

Utterly unprofessional/impossible to…

Utterly unprofessional/impossible to get hold of and resolve problems they caused. I was given a bill to pay of GBP 2000 in 7 days, just 3 days ago in which they claimed I enterd an agrement to pay it off in installments in March - never heard from them since my last conversation/email in March in which they were waiting from the claimant to accept my terms. Been asking them to show me the corresponance in which I was informed of this decision as well as other correspondance but nothing, I have a suspicion they have never sent an email or letter to me at all!!! Stay away from them, whatever problems you may have they are likely to make it worse.

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

Judge & Priestley is a Fraud and a…

Judge & Priestley is a Fraud and a thief. They Fraudulently wrote to my local council and is also writing threatening letters to my mortgage company saying they are going to evict me from my property and they was able get a large sum of money (£5500) from my mortgage. Every time they just keep sending me threatening letters. I reported the fraud to the police but they still continue to do it. No one should use this firm!!! They are making my life a living hell, I am 73 years of age and I cannot take this harassment anymore. They are a fraud! Don’t be fooled by them!!!

January 29, 2023
Unprompted review
Rated 1 out of 5 stars

Bunch of Turkeys

Bunch of Turkeys , seems they trying to jump on the utility crisis bandwagon and make themselves some money.

Chasing me for money that I do not owe, but very unresponsive so you have no idea what's going on.

Call themselves solicitors , but glorified debt collectors if you ask me

January 10, 2023
Unprompted review
Rated 1 out of 5 stars

I received a bogus debt collection from this company

I received a bogus debt collection letter from this company requesting me to pay a debt of £27,535.46 in relation to the EDF electricity bill used in 2018 for a building in Hays UB3 5EY for my dormant company. My dormant company never traded or had an office unit. I have never rented a unit on the building they’re referring to, in fact, never visited this building in Hays.
I just sent them an email to stop this joke or will report it to the police.

November 20, 2021
Unprompted review
Rated 1 out of 5 stars

avoid at all costs

Having decided to buy a house we made the unfortunate decision to use the legal firm recomended by our estate agent who unfortunatly partnered us with Judge Priestly and their senior conveyancer Caroline.

To start with we believed everything was going according to plan as the payment was taken and we were told that the searches were being requested however as time passed we began to wonder what was happening and thats when the problems came to light. Getting Caroline on the phone was virtually impossible as she hardly every answered it an when you left her a voicemail she never responded to it so i took to e-mailing alongside phone calls so I could have a written history of corrospondance attempts which at 1 point reached up to 4 per day without any response. Eventually after e-mailing warning them that if I did not get a response by coB then I would file a complaint with the legal ombudsman, contacting Carolines superior Madelaine and the estage agent calling several times a day that I got a response and we were able to arrange the exchange.

Following exchange I was keen to avoid any additional surprises so chased for the final statement so we could ensure there were no issues with completion and was advised that I would receive this at least 10 days before completion. No surprise this came and went and I returned to calling Caroline, her team and Madelaine to try and get and update and once again had to e-mail warning them that if we did not get this within 24 hours then I would file my complaint with the legal ombudsman and if their inaction caused me any financial losses then I would be taking legal action against judge priestly directly that I received this statement and was able to close off the last of my tasks in the process.

Overall I would say that if you want a legal firm that will make buying a house as easy as possible then I would be happy to recommend anyone other than judge preistley and if you are unfortunate enough to have already started working with them then do some reaserch into the legal ombudsman as it seemed the only way to get them to take an interest.

November 8, 2021
Unprompted review

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