Juice Electrical Supplies Reviews 2,643

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Juice Electrical performed outstandingly. Not only was their price the most competitive, and better than all the other quotes I looked at. But even though I opted for the Free 7 day delivery, my order... See more

Rated 5 out of 5 stars

Amazingly fast delivery Ordered Thursday on free 7 day delivery, delivered on Friday. The only fly in the ointment was that we had to go out and wanted to divert it to a pick up point but the DH... See more

Rated 5 out of 5 stars

Absolutely brilliant company, both orders came very promptly and everything was in tacked with no problems. Tina was extremely helpful and after sale service was excellent, returns no problem, my... See more

Company replied

Rated 5 out of 5 stars

Prompt replacement of glass shades sent however we were unable to attach them to the pendant fitting because the screw fittings were not included with shades and ours had broken. Contacted customer se... See more

Company details

  1. Electronics Store

Written by the company

At Juice Electrical Supplies we pride ourselves on both our dedication to fantastic customer service and the quality of our vast (and constantly expanding) range of products. Our knowledgeable and friendly staff are always on hand to provide the expertise of decades of technical experience, and are always on the look out for the best products for you - whether you want to save energy, save money, or just need to find what you're looking for.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 1 out of 5 stars

took payment but didnt stock the item

ordered a radiator on line and paid in full then a few hours later got a call to say they dont have in stock . but could possibly get me one for more money !.
no thanks . now I have to wait to get my money refunded . Not a great service

June 26, 2025
Unprompted review
Juice Electrical Supplies logo

Reply from Juice Electrical Supplies

Good afternoon,

We're truly sorry for the frustration and inconvenience you've experienced. Unfortunately, the radiator in question is not a product we sell frequently, and its pricing had not been updated in line with recent cost changes, an oversight on our behalf. Additionally, we had none in stock at the time of your order.

As we explained over the phone, we would have processed your order if it had been possible. As requested, we refunded your order within minutes after speaking with you, just an hour after the order was placed.

We understand how disappointing this must have been, and we sincerely apologise for the situation. Thank you for your understanding, and we appreciate your feedback as it helps us improve.

Kind regards,
The Juice Team

Rated 5 out of 5 stars

Great customer service replacing a part…

Great customer service replacing a part that got damaged in transit from the manufacturer. Arranged a replacement to be sent out the next day.

June 12, 2025
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Reply from Juice Electrical Supplies

Thank you for your patience and understanding Benjamin - We are happy that everything has been resolved 😀

Rated 5 out of 5 stars

Great contact from start to finish

Great contact from start to finish, able to pick up the item we needed from a local store. Their customer service us excellent, I will definitely use them again.

May 22, 2025
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Reply from Juice Electrical Supplies

Thanks you Tina for your review, it is much appreciated. We look forward to seeing you in store again soon.

Rated 5 out of 5 stars

Competitive prices

Competitive prices, good delivery service, will use again in the future

April 28, 2025
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Reply from Juice Electrical Supplies

Really appreciate your review, thank you Raymond :-)

Rated 5 out of 5 stars

Lights ordered easily

Lights ordered easily and correct order sent, delivery service was delayed but not the supplier service.

April 7, 2025
Juice Electrical Supplies logo

Reply from Juice Electrical Supplies

Thanks Richard! We appreciate you taking the time to leave us feedback, I will pass this onto our team.

Rated 5 out of 5 stars

Excellent price

Excellent price, quick delivery and good communication throughout.

April 2, 2025
Juice Electrical Supplies logo

Reply from Juice Electrical Supplies

Thank you James! We appreciate your kind review, I will pass this on to our team.

Rated 2 out of 5 stars

Look Elsewhere for Reliability!

Two stars for excellent appearance of goods, nil stars for reliability!!
Over the years my two experiences are that these products are unreliable. Poundland products provide superior reliability, in comparison to Juice products which parade them as luxury goods at bench mark prices that provide 1 to 2 week reliability!
A terrible company as far as chargers are concerned!
I wasn't in the least surprised to read :
"We're offline. Leave us a message"; that's about right!

February 22, 2025
Unprompted review
Juice Electrical Supplies logo

Reply from Juice Electrical Supplies

Hi Dee, we think you may have us confused with another brand. There is a brand called 'Juice' who sell phone and other gadget cables/ charging leads which sometimes others have confused us with. We hope you manage to resolve your situation with them directly🤞

Rated 5 out of 5 stars

Exactly as described

Exactly as described, good price and delivered when stated.

March 24, 2025
Juice Electrical Supplies logo

Reply from Juice Electrical Supplies

Thank you for your review John, we appreciate it!

Rated 5 out of 5 stars

Fuse box consumer unit

Good price excellent delivery

March 10, 2025
Juice Electrical Supplies logo

Reply from Juice Electrical Supplies

We are pleased that you were satisfied with our service. Thank you for taking the time to leave us a review :-)

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