Horrible. Do not buy from this company. Their dresses ship from China and if you try to return them they offer you 20% due to the high cost of shipping returns. No where on their website does it menti... See more
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Horrible horrible horrible. I have been sending an email daily inquiring about my refund and now they are refusing to even answer my emails. They lie to you stating that a refund has been issued... See more
I received the dresses - sizes were way off --- the bodice was extremely short ! they say items are returnable---then you find out it has to be mailed to china - and you have to have proof they recei... See more
Come from China. Nothing to do what you see. It's garbage clothes. Then I try to return they said will give me 30% of the cost. The materials are so cheap. Don't never buy anything there.
Company details
Contact info
Twisted Thistles Ltd, 27 Merevale Road, CV9 2PR, Atherstone
- 0845 680 3213
- sales@julie-annes.co.uk
- www.julie-annes.co.uk
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Hasn’t replied to negative reviews
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very helpfull, especially with sizing, absolutley love my items I bought.
Hi, I placed my order, but was concerned about the sizing, but I spoke to Julie she helped me no end & changed any sizing to suit myself, I was really impressed as not many people would do this..I told her I was pleased that there was someone out there to be able to buy sexy stuff in bigger sizes & think other women will be pleased as well, I will definatly be shopping with Julie again.it has boosted me up no end, fabulous sexy outfits for the bigger woman ...
Very pleased
I ordered 4 items from this site and I was really pleased with both the quick delivery and the quality of the products. Also the rapid response from the company regarding the process of my items, I would recommend this site to others.
Very customer focused service excellent
The company key me up to date at all stages with my order and I love the product very good sizing and quaility
Great customer service
Ordered for the first time at Julie-Anne's and was very pleased with the service. I received regular communication about the location of my order until it was in my hands. Items were nice and well packaged. I am pleased with my experience.
Amazing and always a pleasure to order from!
One of the best online shops with amazing customer service!
Speedy delivery
Speedy delivery on a lingerie item which was less good quality in real life than looked on the website, but I have retained it as it was pretty.

Reply from Julie-Anne's
Reliable & Fast!
What a fantastic company! Ordered on a Monday & my order was despatched on Tuesday.
Excellent
Beautiful lingerie, great value, super service.
I have just purchased some beautiful lingerie, at a great price. The quality is superb, and the items were delivered faster than I would have expected. I will definitely be using Julie-Anne's again.
Sexiest lingerie in the uk 5 star!!
I thought Julie-Ann's product was outstanding.
The quality is impeccable, fits lovely speedy delivery and comes beautifully gift wrapped.
The website was easy to use and I would use again..
Extremely happy with the service provided.
I ordered some lingerie as a gift for my partner which came beautifully packaged. Goods arrived quickly and I was able to pick them up from my local store because of the collect+ service that is offered.
Good service, prompt email response
Easy to use web site and ordering. Had to return item as not right size for me. Had prompt email, about how to return item, - no hassle. Item delivered, well packaged and very happy with purchase
fast speedy delivery
Such an easy site to use, spot on descriptions and fast straight forward transactions.
Fabulous quality, customer service and gift wrapping
You must look at Julie Annes website, the quality of the lingerie is fabulous.
Quick & polite service was great
I found it very helpful & easy & straightforward was received very quickly & in time
Genuine quality fast service
I ordered underwear from this site it came well wrapped and beautifully packaged tied with ribbon . I tried the underwear on it fitted perfect which is great as I struggle to get bras to fit properly .
The underwear looks great on and has washed brilliant.
I will be purchasing again very soon.
Very good and efficient customer service and the products are great
I ordered something for my wedding night, the order process was easy and the delivery was quick and I loved the gift wrap service. The actual products are very good quality and very reasonably priced. I would definitely use this website again
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