Junk Jewels Reviews 

109
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and unique jewelry items, finding them exactly as pictured and described. The excellent quality of products, noted as well-made and durable, is frequently highlighted. Reviewers also commend the super quick and efficient delivery service, often mentioning items arrived well-packaged. Consumers express high satisfaction with their purchases, often finding the items perfect as gifts. Many appreciate the helpful communication and the overall smooth transaction process, from ordering to delivery.

What people talk about most

Product

People report positive experiences with the product, consistently praising the beautiful and high-quality... See more

Quality

Customers had positive experiences with quality, consistently praising the beautiful and well-made jewelry,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful items of jewellery. Super quick delivery. Very happy with my purchase. I would definitely buy from this seller again

Rated 5 out of 5 stars

Bought some silver earrings for my girlfriend after panicking about not being able to find the right ones for her . Stumbled across junkjewels and it was honestly a godsend , she loved them as much as... See more

Rated 5 out of 5 stars

The whole transaction was excellent from ordering to delivery. The ring was exactly as ordered. Very happy with purchase and would order again.

Rated 5 out of 5 stars

I have purchased twice and own 4 beautiful piece in total, shipping time is not bad and the seller is very helpful and kind. I definitely plan to order again!


Company details

  1. Shopping & Fashion

Information provided by various external sources

Junk Jewels was founded on Portobello road, London UK in 2005. We bring you the best in contemporary fashion jewellery and bridesmaid's gifts with a difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

109 reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(109)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

ADORE THIS BRAND

This is my fourth or fifth time buying/ receiving it as a present and I just adore this brand and all its wonderful designs! I couldn’t be happier and will definitely be buying again! ❤️

April 1, 2024
Rated 5 out of 5 stars

Favourite jewellery company

Favourite jewellery company.
Jewellery is always affordable and I've purchased gifts for all my family and friends, they all love it too. Quick delivery and beautiful designs.

March 4, 2024
Rated 5 out of 5 stars

Bought as a gift

Bought as a gift.
Beautiful earrings.

Only wish you didn't put the postage label on the box. Its a lovely box and I like to give it as part of the gift.
Put the box in an envelope would be my suggestion.

March 1, 2024
Rated 5 out of 5 stars

BEATS ALL EXPECTATIONS

Extremely super quick shipping from the UK to SE Asia. Well packaged up and beautifully presented. The ring itself was so beautiful and more than I actually expected. It’s simply gorgeous !!!! … I wish there were more designs in the style I had bought because I’d buy them all :) Will be buying more in the future. Thank you

February 16, 2024
Rated 2 out of 5 stars

Poor quality!

A jewel fell out of the wiggle ring after one day. They sent a replacement but it has already tarnished and started going orange after one month! Not worth the money, very poor quality.

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

#20638

#20638
The clue is in the name, junk by name, junk by nature.
No response to customer contact means they do not refund faulty goods. Shocking service - do not buy. It's junk. KB

August 29, 2022
Unprompted review
Rated 1 out of 5 stars

I have bought around 4/5 pieces of…

I have bought around 4/5 pieces of jewellery from this company and was overall happy with the first few pieces despite 2 gems falling off my rainbow earrings within a few weeks.
Then I bought a gold ring and was very disappointed to find began to tarnish within weeks and was totally silver within a few months. Additionally 2 of the gems fell off this ring as well. This is what I would have expected from a £5 ring so don't think it's worth the £20ish I paid for it. I contacted them and they wouldn't accept a return as it had been more than 28 days. They were rude in their communication.

Love the jewellery design, just think they should charge less as the quality isn't very good

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

No customer service

Although it took time for a response, I recieved my order after some trouble with shipping. The items are nice and my partner loves them.

January 4, 2022
Unprompted review
Rated 1 out of 5 stars

Poor quality and bad customer service

Bought a silver ring from here and it was really beautiful when it arrived, but turned my finger green when I wore it. After less than a month the ring tarnished and turned completely copper. Messaged Junk jewels 3 times about this and they gave me no solution the first time and have ignored my other 2 messages. Really disappointed with the quality and customer service.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

I purchased some gifts for a friend and…

I purchased some gifts for a friend and she absolutely loved them and they arrived very quickly. I had messaged the girls at Junk Jewels to ask some advice on what to buy and they provided some recommendations. Thank you for your help.

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

Super happy first time customer!

I bought my first three pieces from this amazing small company last week and I’m so impressed at every step of the process. I work in the jewellery industry so I was really impressed with the price points for these lovely pieces. I think most of the other negative reviews don’t understand that plating is not something that will last forever and needs to be cared for extremely well to avoid tarnishing. I take the ring off every time I wash my hands and all pieces immediately come off once I get back home and there haven’t been any issues so far. The shipping was also extremely fast, I got my order the next day even though I had only paid for standard shipping. My only gripe is that their small is a size M which I can only wear on my pointer finger but I do have very slim hands. Highly recommend this company if you’re looking for a U.K. based minimalist jewellery company on a budget, they definitely deliver and I will be purchasing again in the future.

September 6, 2021
Unprompted review

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