Junkwize Reviews 1,712

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and professionalism, often highlighting the helpful and friendly nature of the staff. Many people appreciate the clear communication and the straightforward booking process, noting that the company delivers on its promises regarding pricing and scheduling. However, some customers were dissatisfied with the pricing, mentioning instances where they felt overcharged or faced unexpected fees after the service. A few other people also felt that the company's scheduling was inflexible, making it difficult to plan for their specific needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing competitive, fair, and... See more

Response time

Users describe positive interactions with response time. Customers consistently praise the quick and clear... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found it easy to book a slot,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The smoothest service ever. Incredibly professional. No cowboys here. Kenny and Bruno worked flat out to make sure I could get everything I need to clear gone and did a brilliant job cleaning u... See more

Company replied

Rated 5 out of 5 stars

I was completing on a flat sale in Angel and realised a day before completion that it was 'vacant possesion'. I called at 16:00 on Thu to book a job for guarenteed completion by 1pm Fri the next day.... See more

Company replied

Rated 5 out of 5 stars

Very easy booking online. Reasonably priced. Updated on the day of collection regarding the drivers arrival . A driver with a can do attitude is always a bonus. Very pleased with the service. Will def... See more

Company replied

Rated 5 out of 5 stars

Very prompt and helpful, both in booking and at collection. My only suggestion would be to ensure the map link actually shows arrival timing--mine seemed to show the van stationary at Brockwell Park... See more

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service
  3. House Clearance Service
  4. Junk Dealer
  5. Junkyard
  6. Property Maintenance

Written by the company

Junkwize is a sustainable and carbon-neutral waste management company changing the waste industry. We are ISO9001, ISO14001, SafeContractor, and SSiP Certified. We provide quality service, with the safety and the environment in mind


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast and efficient

Requested Saturday evening, quoted and agreed Sunday, picked up before I left for work Monday. Can't really think what Junkwize could have done better or faster.

February 17, 2025
Rated 5 out of 5 stars

They were quick

They informed me 30 minutes before reaching my house so I had time to prepare. They took pictures and cleaned up the stuff quickly.

February 12, 2025
Rated 5 out of 5 stars

Good service

Good service. Really easy to communicate with the company and organise the pick up. The gentleman arrived and very efficiently picked up the items and left. Invoice came shortly after. Will use again.

January 29, 2025
Rated 5 out of 5 stars

Use Junkwize!!!

Junkwize are such a great service. It's so hard to get rid of your large junk items in London, especially if you don't have a car/don't drive, so this is the perfect solution! They're super quick to respond, can usually collect your stuff next day, and charge a reasonable fee.

January 31, 2025
Rated 5 out of 5 stars

Friendly staff

Friendly staff, quick response, they moved my stuff very quickly and professionally and would definitely use again

January 31, 2025
Rated 5 out of 5 stars

Careful, Efficient and Professional

Arrived at the designated time, and called ahead to let us know they were on their way. Efficiently and carefully cleared all the waste. Extremely professional throughout. Great communication with a helpful team. They handled our confidential waste as well as electronics recycling, as well as more general items for disposal from our office clear out.

January 29, 2025
Rated 5 out of 5 stars

Really simple and straightforward

Really simple and straightforward. They collected the waste at a reasonable price, very short notice. Couldn't be happier and wouldn't hesitate to use their services again.

January 21, 2025

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