The smoothest service ever. Incredibly professional. No cowboys here. Kenny and Bruno worked flat out to make sure I could get everything I need to clear gone and did a brilliant job cleaning u... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was completing on a flat sale in Angel and realised a day before completion that it was 'vacant possesion'. I called at 16:00 on Thu to book a job for guarenteed completion by 1pm Fri the next day.... See more
Company replied
Very easy booking online. Reasonably priced. Updated on the day of collection regarding the drivers arrival . A driver with a can do attitude is always a bonus. Very pleased with the service. Will def... See more
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Very prompt and helpful, both in booking and at collection. My only suggestion would be to ensure the map link actually shows arrival timing--mine seemed to show the van stationary at Brockwell Park... See more
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Company details
- Waste Management Service
- Garbage Collection Service
- House Clearance Service
- Junk Dealer
- Junkyard
- Property Maintenance
Written by the company
Junkwize is a sustainable and carbon-neutral waste management company changing the waste industry. We are ISO9001, ISO14001, SafeContractor, and SSiP Certified. We provide quality service, with the safety and the environment in mind
Contact info
Unit 5, Windsor Park Industrial Estate, 50 Windsor Avenue, SW19 2TJ, London, United Kingdom
- 020 3393 3354
- enquiries@junkwize.com
- www.junkwize.com
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Junkwize
Hi Shah,
Thank you for your kind words!
We’re really pleased to hear you found our service efficient and that the collection was handled politely. We always strive to provide a smooth and respectful experience for our customers.
Thanks again for choosing Junkwize – we’d be happy to help anytime in the future!
Best regards,
Junkwize Team
This service exceeded expectations
This service exceeded expectations. Prompt collection of waste by calm, competent young men, with no grumbles. A pleasant experience.
July 3, 2025
Reply from Junkwize
Hi Marian,
Thank you so much for your kind feedback!
We’re delighted to hear the service exceeded your expectations and that the team made the experience a pleasant one. We’ll be sure to pass on your comments to the crew – they’ll really appreciate it.
Thanks again for choosing Junkwize. We’re always here if you need us in the future!
Best regards,
Junkwize Team
Reply from Junkwize
Hi Graham,
Thanks for your feedback!
We’re glad to hear everything went to plan and that our team kept you updated ahead of arrival. Reliable service is something we take pride in, and it’s great to know it came through for you.
All the best,
Junkwize Team
Just as advertised
Very polite and friendly, job done, priced was as quoted, easy online payment. No issues at all, will definitely ask for their services again based on our first experience.
July 2, 2025
Reply from Junkwize
Hi José,
Thank you for your wonderful feedback!
We’re so pleased to hear everything went smoothly and matched your expectations – from the quoted price to the easy payment and friendly service. It means a lot to know you’d choose us again.
We really appreciate your support and look forward to helping you again in the future!
Best regards,
Junkwize Team
Reply from Junkwize
Hi Dominic,
Thank you so much for your kind feedback!
We’re delighted to hear the service exceeded your expectations and that the team made the experience a pleasant one. We’ll be sure to pass on your comments to the team – they’ll really appreciate it.
Thanks again for choosing Junkwize. We’re always here if you need us in the future!
Best regards,
Junkwize Team
Does what it says on the tin - and really well
Charged what they said they would, showed up when they said they would, did what they said they would. Every email was answered promptly, by someone who knew what they were talking about, and the guys who showed up were good humoured, careful of the property, efficient and effective.
June 19, 2025
Reply from Junkwize
Hi Mike,
Thank you for such a detailed and positive review!
We’re thrilled to hear we delivered exactly as promised and that our team provided friendly, professional service throughout. Prompt communication and careful work are very important to us, so your feedback really means a lot.
Thanks again for choosing Junkwize – we’d be happy to assist you anytime!
Best regards,
Junkwize Team
I’ve used Junkwise several times
I’ve used Junkwise several times. Very professional and reliable.
June 19, 2025
Reply from Junkwize
Hi Erin,
Thank you so much for your continued support and kind words!
We’re really glad to hear you’ve found our service professional and reliable each time. It’s always a pleasure to help, and we truly appreciate you coming back to us.
Looking forward to assisting you again in the future!
Best regards,
Junkwize Team
Very professional company.
This company is very professional. They arrived on time and they cleared out the contents of a shed.
June 17, 2025
Reply from Junkwize
Hi Ms Thompson,
Thank you for your kind feedback!
We’re so pleased to hear you found our service professional and punctual. Clearing out sheds can be a big task, so we’re glad we could make the process smooth for you.
We appreciate your support and hope to assist you again in the future.
Best regards,
Junkwize Team
Reply from Junkwize
Thank you for your feedback!
We’re glad to hear you found our service reliable and efficient. Showing up on time and getting the job done quickly is exactly what we aim for.
We appreciate your support and hope to help again in the future!
Best regards,
Junkwize Team
Great job of clearing a whole room. Clear estimate, helpful advice, prompt, hard-working friendly and
Great job or clearing a whole room.
June 13, 2025
Reply from Junkwize
Hi Paddy,
Thank you for the great feedback!
We’re really glad to hear the team made the room clearance easy and that you found the service clear, helpful, and friendly. That’s exactly what we aim to deliver.
Thanks again for choosing Junkwize – we’re always here if you need us again!
Best regards,
Junkwize Team
Very very difficult to plan with
Very very difficult to plan with, they only wanted to give us a full day window for them to get by. Don't understand how we are the ones paying and we need to accommodate a 12 hour window. I'd rather get a different company next time that can adjust more to us
June 5, 2025
Reply from Junkwize
Dear Joost,
Thank you for your feedback — I completely understand your frustration, and I appreciate you taking the time to share your thoughts.
Just to clarify, we do offer more specific time slots, including 3-hour and 5-hour windows, to make scheduling easier and more predictable. However, in this instance, the booking was arranged via the property manager, who opted for the standard full-day window and declined the additional cost for a narrower time frame.
We always aim to be as accommodating as possible, but time-slot scheduling does involve additional logistical planning, which is why it's offered as a chargeable option.
That said, I’d really like to avoid this sort of inconvenience in the future. If helpful, I’d be happy to arrange a quick call to discuss how we can better align with your needs moving forward and ensure your expectations are met from the outset.
Let me know what works for you — I’m happy to fit around your schedule.
Kind regards,
Al
Reply from Junkwize
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
Easy booking service and prompt…
Easy booking service and prompt collection. All straightforward
June 9, 2025
Reply from Junkwize
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
Recommended
Easy booking. Clear pricing. Good communication. Junk cleared away properly and area left tidy.
June 2, 2025
Reply from Junkwize
Dear Dermot,
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
Reliable service
Junkwize arrived on time and carried out the removal very quickly and with no fuss. This is the second time I have used the service and they have reasonable fees and are reliable. I would definitely call Junkwize again and would recommend them without any hesitation.
June 5, 2025
Reply from Junkwize
Dear John,
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
Refreshing in the modern world!
I never thought I would review a rubbish collection service, but they deserve it! Genuinely good experience!, from quote to collection and payment their processes actually work, they didn't try and up their fees, and they did what they said they would. Refreshing in the modern world!
May 27, 2025
Reply from Junkwize
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
I’ve been using these guys for years
I’ve been using these guys for years. Fairly priced, easy to organise a pick up and leave the area tidy, even swept.
Will continue to use and recommend.
May 20, 2025
Reply from Junkwize
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
Reply from Junkwize
Dear Inga,
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
Reply from Junkwize
Dear Chris,
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
Your staff are always courteous and…
Your staff are always courteous and helpful
Many thanks
May 22, 2025
Reply from Junkwize
Dear Mrs Bailey,
Thanks so much for the 5-star review! We’re thrilled to hear you had a great experience. At Junkwize, we’re committed to sustainable, eco-friendly waste solutions, and it’s always a pleasure helping our customers recycle responsibly. We look forward to working with you again soon!
All the best,
The Junkwize team
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