juno.co.uk Reviews 52,998

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 4,272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the quick dispatch and fast delivery of their orders. Many people appreciate the careful packaging, ensuring products arrive in perfect condition. Reviewers also commend the quality of the products and the wide selection available, often finding items not easily found elsewhere. However, some customers also noted occasional issues with damaged packaging or slight corner damage to records upon arrival. A few other people also felt that there were sometimes faults in the product pressing, leading to issues like thumps or warped items. There were also isolated instances where the wrong color product was shipped, or deliveries experienced unexpected delays.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast dispatch and delivery... See more

Product

Customers consistently note positive experiences with product quality and selection. Reviewers frequently... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently praise the speed and... See more

Order

Customers had positive experiences with order. Reviewers consistently praise the speed of delivery, with many... See more

Quality

Consumers generally express satisfaction with the quality of products received. Many reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was pleased to be able to buy the Record Store Day release of ‘Oil City Confidential’ from Juno without having to queue up outside a record shop from early morning! The delivery was prompt & the pac... See more

Rated 5 out of 5 stars

Great selection of vinyl records, including a lot of dance 12” singles and EPs that aren’t necessarily that easy to find elsewhere online. I do like that you can listen to tracks when deciding whether... See more

Rated 5 out of 5 stars

Always a great experience shopping with Juno. Great priced vinyl. Always well packaged and they keep you updated on the delivery which always arrives fast. Top shop. I would highly recommend them. Tha... See more

Rated 5 out of 5 stars

Great service all round . Very quick delivery, well packaged, item as specified . Have purchased from previous and have always had a great service.


Company details

  1. Music Store

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, absolutely love Juno everything about them..
Next day services in some case highly recommended five stars times 1 million

April 27, 2026
Rated 5 out of 5 stars

arrived quickly and as described

product arrived within 2 days, exactly as described and played perfectly. cover was slightly damaged but not really a problem for me. would definitely purchase from this site again

April 27, 2026
Rated 5 out of 5 stars

Unbelievable Service

Great price, easy checkout, delivery service excellent never had vinyl delivered so quickly, unbelievable service all round definitely use Juno Records again.

April 27, 2026
Rated 5 out of 5 stars

Juno what I mean

Always a great experience shopping with Juno. Great priced vinyl. Always well packaged and they keep you updated on the delivery which always arrives fast. Top shop. I would highly recommend them. Thanks.

April 26, 2026
Rated 5 out of 5 stars

I've used Juno to purchase Groove…

I've used Juno to purchase Groove washer products at better prices than anywhere else. I've also purchased vinyl records from Juno. Great competitive priced on Vinyl but it's the service and speed of postage. Second to None 👏👍

April 26, 2026
Rated 3 out of 5 stars

I bought a red marbled and I recieved a Yellow one

I bought a red marbled vinyl record from them, and I received a yellow one. I know that in some cases they say "we can't guarantee the color," but in this case, the red and yellow editions were sold separately. I bought the red one, and when it arrived, it was a horrible yellow color. I will not return the product, as I am from abroad and it would take me too long to return it. They should be more careful when shipping.

April 27, 2026
Unprompted review
juno.co.uk logo

Reply from juno.co.uk

Dear Miguel, thank you for your feedback. I am sorry you have received the wrong colour. This sounds like a picking error, but I will be in touch to get this resolved for you. Best Regards Juno

Rated 5 out of 5 stars

First Class Service.

First class delivery,very good packaging and i like the way the vinyl records have an extra plastic sleeve that is labelled with the artist and song.

April 26, 2026
Rated 5 out of 5 stars

Simply perfection! A****

Ordered x2 record cases and to say they arrived very well wrapped/protected is an understatement!! Every time I order from Juno, I can guarantee my items arrive in PERFECT condition. These guys know how to look after their customers and provide not only a speedy delivery but exceptional customer service. I can't recommend this place enough and give you a guarantee you won't be disappointed!!

April 28, 2026
Unprompted review

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