I was pleased to be able to buy the Record Store Day release of ‘Oil City Confidential’ from Juno without having to queue up outside a record shop from early morning! The delivery was prompt & the pac... See more
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Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
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Absolutely brilliant service once again
My purchase was for a limited edition vinyl record, which was priced very reasonably. I ordered just after midnight on the Saturday and my order had been processed with tracking number available by mid-morning. Shipped the same day as ordering, Royal Mail delivered it the next day - on a Sunday. The LP was sent in a robust cardboard envelope to protect it during shipping and it arrived in mint condition.
Another order with Juno
Another order with Juno, great price, with spot on delivery. No issues. Will be using again.
May use AI-assist with repliesRead more
Hello Juno
Hello Juno . I haven’t received my order from you as of today 2nd May 2026 !
Order C14001666
I’ve had a good experience with you previously so I’m not sure why my recent order hasn’t arrived. Looking forward to hearing from you.
Thank you
Mark

Reply from juno.co.uk
Can’t Be Beat
Tip-top service as is the norm with Juno. Consistently good, prompt delivery, record packed securely and very fare pricing. Can’t be beat.
Excellent
Excellent, quick service. Great packaging. I definitely recommend Juno. Thanks.
I’ve been purchasing records from Juno…
I’ve been purchasing records from Juno for many years now, still a top quality service. Very happy with my latest finds
Juno Records
Fantastic company are Juno! Excellent service and fast delivery too! Fully recommend
Blindingly fast delivery
Blindingly fast delivery. CD arrived as describled. All good, thanks.
Perfect examlle of how mail order…
Perfect examlle of how mail order should work, ordered online, confirmation back in minutes, and trackingof delivery all the way. Tremendous service, well done!
Always happy to purchase from Juno as I…
Always happy to purchase from Juno as I know how reliable they are..
This particular purchase arrived much quicker than I expected and I couldn’t possibly complain about that..😂👍
Great album in mint condition
Great album in mint condition. Really fast turnround. Will deffo have no qualms about buying fom Juno again
Great site ,Never had any Problems
Great site ,Never had any Problems, Not opened or played yet ,But it will be Fine .
Disappointed
Disappointed. I’ve been collecting records for 45+ years, during which time I have bought from a lot of record shops and in more recent years have used various online suppliers. If ever there is an issue with a pressing, and let’s be honest, there is quite frequently issues, particularly with scratches or other damage in the pressing. Sometimes the record may even bee warped. Considering the cost of records I just send them back and ask for a replacement.
In my most recent order with Juno, one of the albums supplied had a fault in the pressing resulting in a series of thumps and it was warped too. Well, the process or should I say hoops, that Juno want me to jump through to get it replaced seem a bit restrictive, certainly not helping in the disappointment. Can I send a video of the damage? Then told of the returns process, how many days they require and then told that as I’ve been a good customer, with this being my first return, they would be happy to replace it. No mention is my consumer rights and distance selling.

Reply from juno.co.uk
Easy to use site
Easy to see which record formats are available, and to order and send payment.
The Black Crowes - A Pound Of Feathers
CD arrived in good time. Juno were perfect as usual.
Great place to shop!
I've been ordering from Juno for years now, and I felt after my recent order a 5 star review was needed! I ordered 2 double vinyl records, one a hard-to-get U.S import that was 10% off on sale, and the other a pricey addition to my collection I've wanted for a long time. Unfortunately there was a manufacturing issue but customer support were straight onto it and immediately sent a replacement.
They have a massive selection of stock, including regular import items, postage is reasonable and very fast, and as I mentioned earlier their customer service is superb.
The only downside is that it's far too easy to spend too much money!!
Brilliant service and delivered to my…
Brilliant service and delivered to my instructions really promptly. Loved the vinyl and a good price too. Well informed by regular emails.Recommend this company.
Very quick delivery
Very quick delivery. Really good products at the best uk price I’ve found.
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