I was pleased to be able to buy the Record Store Day release of ‘Oil City Confidential’ from Juno without having to queue up outside a record shop from early morning! The delivery was prompt & the pac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
Contact info
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery and always reliable
Quick delivery and item was well packaged.
I didn't need to use their customer service on this occasion, but I can speak from past experience when I say it's exemplary
Love buying from Juno
Love buying from Juno - their service is second to none. Anything you order arrives quickly and is always well packaged. Loving the Boards of Canada LP I've just received - thanks Juno!
Excellent customer service throughout
Excellent customer service throughout, with my order delivered very quickly. Much appreciated.
Great communication
Great communication, rapid delivery, and superb item. A great experience throughout, thank you all.
Very happy customer …
I only started ordering from Juno this year and they have surpassed my expectations. Super quick turnaround from ordering to delivery. Items are well packaged and arrive in superb condition. Would highly recommend this company.
Speedy delivery
Speedy delivery, well packaged they are a present I’m sure they are going to love them
Will deffo use again
Delivery time was great packaging was…
Delivery time was great packaging was good overall great service. Thankyou .
Great selection of vinyl
Great selection of vinyl, easy to navigate site and order. Very prompt service, next day if you order early enough. Cannot fault Juno.
Outstanding service
Outstanding service. My vinyl record arrived tracked and well packaged. Was not expecting my order to arrive the next day, on the actual day the record was release. Fantastic service. Will definitely order from Juno again and highly recommend. Thank you, Juno!
Flawless as usual from juno
Flawless as usual from juno. never any complaints and always speedy delivery, well packaged, perfect service. What more can be said.
Posted quickly nice product very…
Posted quickly nice product very professional company.
Great service as always
Great service as always, once again my order was received in less than 24 hours. Unbeatable service from Juno.
Always excellent
Posts out on same day, well packaged, I've used Juno 4 or 5 times and they've always been excellent
Absolutely brilliant service once again
My purchase was for a limited edition vinyl record, which was priced very reasonably. I ordered just after midnight on the Saturday and my order had been processed with tracking number available by mid-morning. Shipped the same day as ordering, Royal Mail delivered it the next day - on a Sunday. The LP was sent in a robust cardboard envelope to protect it during shipping and it arrived in mint condition.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








