juno.co.uk Reviews 52,996

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 4,272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the quick dispatch and fast delivery of their orders. Many people appreciate the careful packaging, ensuring products arrive in perfect condition. Reviewers also commend the quality of the products and the wide selection available, often finding items not easily found elsewhere. However, some customers also noted occasional issues with damaged packaging or slight corner damage to records upon arrival. A few other people also felt that there were sometimes faults in the product pressing, leading to issues like thumps or warped items. There were also isolated instances where the wrong color product was shipped, or deliveries experienced unexpected delays.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast dispatch and delivery... See more

Product

Customers consistently note positive experiences with product quality and selection. Reviewers frequently... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently praise the speed and... See more

Order

Customers had positive experiences with order. Reviewers consistently praise the speed of delivery, with many... See more

Quality

Consumers generally express satisfaction with the quality of products received. Many reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was pleased to be able to buy the Record Store Day release of ‘Oil City Confidential’ from Juno without having to queue up outside a record shop from early morning! The delivery was prompt & the pac... See more

Rated 5 out of 5 stars

Great selection of vinyl records, including a lot of dance 12” singles and EPs that aren’t necessarily that easy to find elsewhere online. I do like that you can listen to tracks when deciding whether... See more

Rated 5 out of 5 stars

Always a great experience shopping with Juno. Great priced vinyl. Always well packaged and they keep you updated on the delivery which always arrives fast. Top shop. I would highly recommend them. Tha... See more

Rated 5 out of 5 stars

Great service all round . Very quick delivery, well packaged, item as specified . Have purchased from previous and have always had a great service.


Company details

  1. Music Store

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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Rated 5 out of 5 stars

Love buying from Juno

Love buying from Juno - their service is second to none. Anything you order arrives quickly and is always well packaged. Loving the Boards of Canada LP I've just received - thanks Juno!

April 30, 2026
Rated 5 out of 5 stars

Very happy customer …

I only started ordering from Juno this year and they have surpassed my expectations. Super quick turnaround from ordering to delivery. Items are well packaged and arrive in superb condition. Would highly recommend this company.

April 27, 2026
Rated 5 out of 5 stars

Outstanding service

Outstanding service. My vinyl record arrived tracked and well packaged. Was not expecting my order to arrive the next day, on the actual day the record was release. Fantastic service. Will definitely order from Juno again and highly recommend. Thank you, Juno!

April 29, 2026
Rated 5 out of 5 stars

Absolutely brilliant service once again

My purchase was for a limited edition vinyl record, which was priced very reasonably. I ordered just after midnight on the Saturday and my order had been processed with tracking number available by mid-morning. Shipped the same day as ordering, Royal Mail delivered it the next day - on a Sunday. The LP was sent in a robust cardboard envelope to protect it during shipping and it arrived in mint condition.

April 24, 2026

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