I was pleased to be able to buy the Record Store Day release of ‘Oil City Confidential’ from Juno without having to queue up outside a record shop from early morning! The delivery was prompt & the pac... See more
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Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
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Pre ordered album
Ordered a eagles box set before it was due to go on sale,received an email to make payment, the album arrived the following day great customer service. Arthur Morrison.
Gresat service and quick delivery
Great service and quick delivery as usual. In the past when there has been issues they have been resolved swiftly. Recommended.
May use AI-assist with repliesRead more
For Juno 5 stars
For Juno 5 stars. Well packaged and swiftly sent. However for Royal Mail, you were hopeless. A notification said delivery by 5pm. Normal daily deliveries are by 12 and I had previously bought a ticket for an event, but decided to stay in until delivery. Before, they’ve left items outside, not even ringing the bell. Nothing came by 5pm so I wasted money on my pre bought ticket. It did eventually come just before 6pm. Juno, have you thought of using a courier. Another firm I buy from always use despite the order saying Royal Mail 24 hour tracked. Items always arrive timeously. Once again 5* for Juno but Royal Mail let you down.
Slight damage to all three record sleeves.
Next day delivery as promised.
Records well packaged however………all 3 records had very slight corner damage but the packaging had no visible damage.
Did not deserve more than three stars due to this.
Normally perfect so surprised a little bit.

Reply from juno.co.uk
first choice
Juno are my first choice for buying my modules.
Always well packaged and delivered super quick.
Juno was their normal high standard
Juno was their normal high standard - really quick delivery of top-class product well packaged and with delivery feedback so you know exactly where you are. highly recommended
Perfect Service
Not only did I find a US Record Store Day release at a great price, the postage was very reasonable and delivery was in under 24 hours! Can’t fault Juno at all. Thanks
Ordered 3 albums on vinyl
Ordered 3 albums on vinyl, 2 of which I’d struggled to find for years, I was happy with the price. One was B stock, with a damaged sleeve. I struggled to see what the damage was, so was delighted with the marked down price. Delivery was prompt and the records well packaged. Very happy, will continue to order from Juno.
Good price and quality
Good price and quality, quick (next day, Sunday!) dispatch and fast delivery!
Got to give it to Juno
Got to give it to Juno, great selection and price, always well packaged and mailed out the same days as my order. A1+
Juno have a great selection of…
Juno have a great selection of music,great prices and fast delivery.
Ordered online at 3pm dispatched by 6pm…
Ordered online at 3pm dispatched by 6pm and at my house 3pm the next day which is hundreds of miles away. Very prompt service and well packaged.
Great stuff, will be back for more.
Easy ordering, vinyl showed up in very protective packaging. I will be back for more.
Phenomenal service
Phenomenal service. Next day delivery to Aberdeenshire, didn’t expect that. Records well packaged. Delighted.
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