JUST EAT Ireland Reviews 

Fast delivery & loads of choices

Easy to order, always arrive on time or earlier than expected

Courier, customer service is very bad

Very efficient and user friendly

Excellent website. I order from the same places due to being a little remote. I would love an expansion on providers but for the purpose of this review, I never have a problem with an order. Excellent service.

Disgraceful response from Just Eat.
I ordered over €50 worth of food from Supermac's Maynooth. It arrived fairly quickly, but it was stone cold. I tried reheating it, but it just turned soggy and was completely unenjoyable, so most of it ended up in the bin.
I contacted Just Eat to raise the issue, and their solution was to credit my account with just €9.00. On a €50+ order, that's simply not an acceptable resolution.
Needless to say, I'll be ordering directly from restaurants in future rather than using Just Eat.

An order I placed was delivered with some items missing. I rang the shop and they said they were out of stock and that I would be refunded via justeat ie, it's been two weeks and no sign of the refund.

I ordered a burrito bowl from Boojum on Just Eat, and they got my order wrong. I told them right away (less than 5 mins after getting my order) and I got put on to Just Eat Customer Service. Instead of them admitting the order was wrong and receiving any form of compensation, or even an apology, they instead chose to call me a liar (even though I had proof) and said I had been making several 'recent claims', so they could not do anything for me. Meanwhile, I have not ordered anything recently from Just Eat or ever made a claim of any sort before?? Will not be using Just Eat again, what a joke.

Ordered and paid for food,waiting for delivery at address given.Got notification saying delivery done but never received delivery.Rang customer service she kept saying unfortunately you gave wrong address but I didn’t,then she told me driver was a block away but I told her he wasn’t.eventually after a lot of hassle on the phone she said I would get a refund but could take up to 7 days. A total farce and customer rep was a blatant liar.

Never again app deleted

If there is an issue with an order, good luck getting the help especially with McDonald's orders, otherwise their great charging their service fee.

Customer Service is terrible, very un helpful was told to complain if the food comes and is cold , noone came . called up and the attitude on the customer service support rep and could not even deal with the compliant , told that they can refund 7 days and still no food , no chance to re order and then the driver said he was there i was outside the door while he was telling me this , this is the same driver that smokes weed driving around and eating the food , I have seen this across alot of the drivers . I think this whole thing is a scam and would never use this service again . 4 out of the last 6 orders this has happended and the way i was spoken to is shocking.

It would be far better if you could read other people's reviews of takeaways like previously

They adopted the same model as Deliveroo—with rock-bottom delivery fees and a system that doesn't allow drivers to decline orders. I hope that when the next major crisis hits, both they and Deliveroo go out of business!

Good app but the price add on is crazy nearly double what it used to be should look after old customers

€50 gift card says to go to a link as printed on the card, I can't quote it here. Went to the page, and there is NOTHING mentioned on the page that came up about gift cards, no details, nothing in any menus, absolutely ZERO, so working out how to actually use the gift is proving to be a bit of a nightmare, and the comments on the trust pilot page are not encouraging. You don't get a second chance to create a first impression!

Excellent service
Food always on time. Had to complain just the once and had a satisfactory outcome
The added bonus offers are a welcome addition all in all Just eat is great for when you're just not in that cooking mood.

Don’t use this app, it has got progressively worse over the past year. I put an order through and I hit pay I realise my office address was on it instead of home address, instantly tried to amend it… not allowed, instantly contacted Just Rat said the couldn’t fix it, contacted restaurant who took written instruction, gave to courier but he refused to deliver. Deleting app, was a top customer! Still nothing from their service team dispute contacted them over 5 times!