The app is easy to use, I trust it, and unlike some other apps, your orders arrive with zero fuss. My only gripe would be the venders are adding on the Just Eat charges to their items. So using Just... See more
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We're Ireland's leading online takeaway ordering service. We've got over 1,700 of your favourite local restaurants online for you to choose from #minifistpump! A reminder that this page is for reviewing JUST EAT and not our restaurants. If you wish to review your meal, you can do so via your account page on JUST-EAT.ie
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Contact info
Suite 1, 1st Floor, Nutley Building, Merrion Road, D4, Dublin
- info@just-eat.ie
- www.just-eat.ie
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took them over an hour to respond
took them over an hour to respond, looking forward to food after long shift and never got the food or a refund this is ridiculous
I ordered my food with a drone waited 1…
I ordered my food with a drone waited 1 hour of my life and they canceled my order. Guy gave me 5 euros and shushed me . Never get from just eat. Taking the fuvking piss
Never delivered despite false claim.
Food marked as delivered after being very delayed, but was not delivered at all. Took more time and effort to get a refund as they make it very hard to get in touch. What a terrible company! I absolutely hate Just Ea. Their service is so bad it borders on a scam.
Owing to a glitch on the just eat app I…
Owing to a glitch on the just eat app I was charged three times for the same order apache pizza after complaining was told it would be rectified as yet nothing has been done I feel very let down by both just eat and apache pizza both of which I used regularly but will not be using either again
The driver got my address wrong and…
The driver got my address wrong and rather than confirming my order they just left it on some random persons front door and marked it as complete. There was no attempt to contact me about the issue. The website was so clunkly that it made it really difficult to report the issue as well
Bad service
Just eat delivery service is a disgrace. For two nights in a row now we haven't had our food delivered. The attitude of the delivery driver was a disgrace. He said he texted and rang my number, and he did neither. God only knows where my food is. Then when we got on to customer service, while they were helpful enough they could only give credit note so I didn't even get my money back and I'll have to order from them again. I certainly would not recommend their service.
Great service everytime
Excellent takeaway app
The app is quick and easy to use for take away services in the area you are in. I would recommend it to all.
I will to step back from this app
I will to step back from this app, they will charge you without your bank details and now I tried to dispute an order that their driver didn't deliver and they said they can't help me.
I will have to dispute the charge with the bank now.
I will not use the app anymore.
The service fee on top of a high…
The service fee on top of a high delivery charge us ridiculous. Customer service is extremely poor when there's an issue
Food cold order wrong no way of rectify…
Food cold order wrong no way of rectify wont use them again not worth the hassle
You are excellent and very helpful and…
You are excellent and very helpful and very quick at delivering
Accidentally made an order from the…
Accidentally made an order from the wrong restaurant (with a very similar name) rang the restaurant and they told me to contact just eat to cancel.
Customer service refused flat out to do anything about it even though the restaurant had agreed to them cancelling it. 40 quid down the drain to order food in another county
Great and easy to use
Website is slow and the amount of money…
Website is slow and the amount of money you are charging for food is actually criminal!!! Would never use again !!!
Poor customer support
Poor customer support, the man was rude, condescending and had no clue how to sort out a simple issue. Please hire people who can speak English.
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