www.just4baby.co.uk Reviews 

Absolute let down.... 2 weeks ago ordered a maxi cosi car seat for a familys birthday present, emailed me saying not available will sent out the next colour available 4 days after order placed, rang them they promised me it will be there within 3-5 days- 4 days after order placed(when it should have been with me), waited till following week no delivery still, after ringing for 4 days in a row no answer, received another delayed emailed finally got through to somebody who could not careless about my order no respect for customer was completed rude like he was watching tv and no concern, no apology apart from we've been running this business for 44years (yeah right sound like a child on the phone) and put the phone down on me did not want to evan talk to me or Evan listen to the customers problem, all i wanted to know is where is my item i have paid for?.... Rang back another guy answered the phone after 8 times ringing... was told email in complaint and delivery will be with you next week advised him i've had 2 failed promises and you just keep lying to your customers - not acceptable but this guy did show some concern but did not say nothing different apart from will be with you next week.

I have never met a company with no concern or respect for a customer... not acceptable at all. I'm suprised trading standards have not shut them down, i will personally stick to mamas and papas and mothercare made a very big mistake ordering from Just4baby.co.uk thought i try this company i have learnt my lesson, in simple terms if you want to buy a product cheaper and so many false promises, no customer care and not putting the customer first and so sending the product out then order from this company and see the outcome yourself, over a saving of a few quid i wish i never ordered from this company and i will never ever recommend anybody nor will i order from a flintstone bedrock company like this one ever again, absolute jokers ruined a expensive birthday present and the birthday and they still dont give a damn about there customers, will not be ordering any christmas presents thru this company, take my advice stay well clear from this company. NEVER ORDER FROM JUST4BABY.CO.UK = JUST4CLOWNS2ORDERFROM.CO.UK. Also will be emailing a complaint in to them but wont be holding my breath for a response or a satisfactory resolution from them!!

Purchased online a fire guard from their website . Cancelled the same day due to realising would not fit correctly. Emailed them with the order number quoted in February. No reply. Followed by telephone call no answer. Tried again a week later no answer . Sent email again no reply . Phoned again no reply. Spoke to a company on the same high street confirming they are still in business. A month later no communication from them. Terrible awful way of doing business. Reading reviews this seems standard practice for them. Going to the small claims court to resolve.

I ordered a double pram and waited for 2 weeks for it to arrive, and when I got it, It looked like a used product, Called in to complain about it and told it is a brand new product, when I asked for a refund, they asked me to send the pram back ON MY EXPENSE as they will not bear the cost, Disappointed to say the least, I would not recommend anyone to use it, when you pay full money, you expect brand new product to turn up and not used half assembled product with loads of fingerprints and scratched wheels. Poor service and shoddy quality

After making an order instore for an icandy pram and maxi cosi car seat I read reviews online and became instantly worried. I shouldn't have been, admittedly it did take a bit of chasing up and before I received the products 2.5 weeks after my deposit was paid however the staff were polite and helpful and made attempts to contact the suppliers to chase up the delivery when I requested this. I saved around £130-£160 ordering the pram and car seat from them which is an excellent saving in my opinion and apart from a little bit of chasing up there was no issue whatsoever. If I hadn't read the bad reviews I wouldn't even have questioned the service at all.

I ordered a cot and mattress from Just 4 Baby and if I'm honest I was worried after I read some reviews! .... but..... I had a brilliant experience, I accidentally opted for Saturday delivery on a cot bed without reading the small print, which clearly states they do not deliver cot beds on this option, I phoned them, got through with no problem, and they refunded the additional postage I paid as well as letting me know the exact day my delivery would be made. Which was actually 2 days after I ordered the items, they even gave me the name of the courier so that I could arrange to be home at the correct time.
I would have no hesitation in recommending them to friends and family.

The worst company I have ever come across in my life ! My baby is due to come any day! We ordered a maxicosi car seat 2 weeks ago and have had to phone the company 4 times and they have said it had been dispatched and will be with us the next day! I have phoned again today as I still haven't received it and they said they haven't sent it yet but we can have one in a complete different colour delivered next week !! Really!!! I never write reviews but this has really got me ! Oh and to top it off no apologies at all !!! I'm in shock !!

I ordered a highchair on the 25th August, I received the email saying that they had my order and it was being processed. A week later I had heard nothing.( They say on their website dispatch within 1-5 days with next day delivery. An email they day before confirms delivery. )
I emailed asking if my item had been dispatched, a DAY later I received an email saying very sorry will be with you the middle of next week. That was on a tuesday.
The following Tuesday I had received no email confirming delivery for the Wednesday, so sent an email saying I either receive the product or my money back. No answer. Wednesday no answer. (Apparently they are shut, not sure how that stops you checking emails...). Thursday no answer. We managed to get hold of them on the phone and said we no longer want it because it's a ridiculous amount of time to wait and they had never made contact to say there was a problem. Guy on the phone try to say it had been dispatched yet I had no email from them? ?? Anyway they said they will refund money within 3-5 days. Sent a final email confirming what hag been said on the phone and that if they did not refund my money I will report them to my credit card company and trading standards. That was yesterday so we shall see.

Not usually one to review, but felt I had to with these guys. Ordered a travel system back in June and after endless amounts of phone calls and emails have only just got everything now three months later. Luckily I had paid on my credit card and things were only finally resolved after I threatened to dispute the payment through my bank.

Despite originally saying the product was in stock, it obviously wasn't as they first took weeks to deliver and then when it was delivered it was missing parts and the wrong colour.

Don't be tempted by the slightly cheaper prices - pay a bit extra somewhere else and avoid all the headache.

I ordered a Quinny Carrycot - Purple Pace on 26th August. When I completed my order the transaction confirmation, which came up on screen said I would receive confirmation shortly via email. I didn't receive an email to confirm my order/payment, so I emailed them using the contact form on their website. When I didn't receive a reply I phoned them the next day. The line is always busy and it took 9 attempts before I got through to a rather rude lady, who then sent me the confirmation. I noticed the postcode was wrong on the confirmation email, so I replied to the email on 29th August to let them know and asked for a delivery date. I didn't receive a reply, so I emailed them again on 4th Sept to ask for an update and then rang them anyway, as I was fed up of waiting. I spoke to a nice gentleman, who explained that they didn't have the item in stock. I asked for a refund, which he confirmed would be done. I asked why no one had let me know that it wasn't in stock and he explained that they had been trying to source one. If this was he case, why didn't anyone keep me informed? I still haven't received a refund or any communication from them, so I have emailed them again today to ask for this to be completed today and for them to confirm by email once this has been done. They shouldn't show items for sale that are not in stock and they should definitely not be taking payment for them. On top of that their communication and customer service is terrible. If I don't receive the refund by the end of the week, I will be calling my credit card company to dispute the transaction. Looking at some of the other reviews, this look like a common problem. Surely it's, not only a waste the customers time, but of the companies time to allow this to keep happening.

Ordered a car seat showing in stock on the website, received an e mail the next day to say the colour was unavailable an offering a similar colour which was fine. Two weeks later though still no seat despite promised delivery dates and seat showing in stock. Asked for a refund and was given it immediately. Why can't they actually deliver the product though. Having read these reviews this seems common. It must be a waste of their own time as much as mine.

I first ordered a tray for a buggy, after 2 weeks of nothing appearing I enquired where it was by email. Just4Baby said it was no longer in stock and will refund the money. Why they didn't email me sooner or indicate this on the website is beyond me. I decided to give them a second chance and ordered a travel cot. The same thing happened. After 2 weeks nothing appeared so I decided to phone them. I was told I could have a bright pink travel cot but the one I ordered is no longer in stock. When I said they should really indicate out of stock items on the website or at least contact the customer to tell them, all the woman on the phone said was "Shall I cancel your order then?" Exceptionally poorly run business and customer service. I won't be using them again after/if I ever get my goods!

I didn't read the reviews before placing my order and handing over my money. After several phone calls I pinned them down to a delivery day. The night before a badly worded, completely unprofessional email arrive saying they had reordered a different coloured seat for me and would be in touch. I rang on the day of supposedly delivery and cancelled my ordered, demanded a full refund whilst still on the line. They obviously do not have this car seat as advertised and are a complete bunch of chancers. Keep your money safe and save the hassle and buy elsewhere. BUT on the plus side when they did pick up the phone the guy was polite.

I ordered the double kid for my pram as have 2nd baby in the way. Looked on Google and found just4baby were the cheapest. Read some bad reviews so took advice and paid for my item using paypal. Waited a week and hadn't heard anything about a delivery date so rang up to be told it would be with me by the end of the week. It wasn't. Giving the benefit of the doubt and also the fact that I have been so busy I waited another week or so but received no item or even any contact. Rang again 3 weeks after receiving my order and spoke to someone who really sounded like they had no idea what they were doing, to be told that someone from the warehouse would ring me back. Of course no one ever did, so I made a dispute through PayPal and funnily within 2 days just4baby refunded me through PayPal, without so much as an apology message or an explanation as to what happened. So glad I paid through PayPal! I have never had such a bad experience and I buy a lot online. AVOID this company.

I ordered a Quinny Zapp pram from here as it was the cheapest price I could find. I then made the mistake of reading the reviews and got really worried that it wouldn't turn up for ages. However, I ordered the pram on Saturday afternoon, got a text on Tuesday saying my delivery would come the next day and it arrived around 10am on Wednesday. This was wonderful service and I'm very pleased with the company.

Hi after ordering a pushchair from this company in a hurry as our pushchair had brocken I decided to read the reviews and scared myself that I would never get my purchase or my money back! I decided to give just4babies the time to prove the reputation on these review sites is wrong so waited. I ordered at 10pm Tuesday at 5pm Wednesday I received a text saying my order is on its way and at 10.30 Thursday morning it was delivered in perfect working order! Can't ask better than that! I hope if you do use this company you have the same experience.

We went to the store to look for all big items we needed having been advised to look past the appearance of the shop and that the prices were very reasonable. We ordered all Sliver cross; cotbed, mattress & travel system. We also bought a crib, changing bag (which he threw in for free after a bit of negotiating) and some inserts for the pram. Basically, after 9 weeks we were still being told everything was in except one item (which varied depending on who we spoke to?!) so my husband called to complain. The guy that answered (wouldn't give his name) was beyond ignorant. He said he would call back later that day with an update, of course he didn't. Anyway, 11 weeks later, we called to be told everything was in and would be delivered and that we should be charged by because of the circumstances, they would deliver for free (although we spent over one and half thousand in total, and the site clearly states free delivery over 100 pounds)! My husband asked that it be delivered the following Tuesday which they confirmed. Arrived home from work Monday evening having both taken the Tuesday off in anticipation, to get a knock from a neighbour who said they had taken a delivery for us. The whole thing had been delivered a day early. 2 items were missing and when I phoned the following day to complain about the delivery and the missing items, I got the same ignorant man who asked for my order number, date of order and then proclaimed that only a deposit had been paid (thankfully I'd paid on my debit card and could show bank statement as proof but good try!). Said they would order missing items, which they had confirmed previously had arrived, and call us back. Two weeks later, numerous phone calls and 3 failed visits to the shop to collect having been told the items would DEFINITELY be in, we eventually got our order. The pram covers were ordered in the wrong colour and after all of the stress (considering I'm 34 weeks pregnant) I've simply given up and just went to John Lewis and bought the correct ones. Bad enough that this shop is incapable, but to be ignorant to customers as a whole different thing. The worse shopping experience I've ever witnessed. Yes I saved some money ordering here rather than John Lewis but no amount of savings is ever worth that stress. According to their site "Just4Baby is a family run business based in Aberdeen whose primary goal is to provide customers with quality baby goods with quick and efficient delivery." This couldn't be further from the truth.

My husband ordered a car seat from Just4Baby but due to some sort of technical glitch ordered 2 by mistake. In looking for contact details to contact the company and rectify the mistake we came across some reviews of the site online, including this website, which made me worry that we would have great trouble is resolving the issue as not all reviews have been favourable!

However I am pleased to say that my husband was able to speak to someone on the given telephone number who was very helpful and arranged for the second mistaken purchase to be refunded. The car seat then arrived 8 days later in perfect condition. While it was mildly inconvenient to have to wait a day before speaking to someone because the company is closed on a Wednesday, this was clearly stated on the front page of their website so did not cause any undue aggravation. It was clear from the website that they had set hours of availability so it wasn't unreasonable for us to take this into consideration when contacting them.

Overall my husband and I were very pleased with the purchase and the service provided by the company and wouldn't hesitate to recommend them to others.

Car seat ordered. After hearing nothing a week later we rang and finally when someone bothered to answer were told it would be delivered the following Wednesday. Wednesday came and went with no sign of the seat. Tried calling - no answer. Tried email - no response. After two weeks I emailed to cancel and again received no reply. Finally resolved by raising a dispute through PayPal. No explanation or apology ever given. So providing you don't mind dealing with a company that doesn't deliver and provides zero customer service or communication then carry on. Otherwise find another company, Halfords got me the same seat in 2 days for the same price.

I ordered a Maxi Cosi Rodi-Fix car seat due to the very good price it was offered at. Unfortunately it was out of stock so just4baby offered a newer colour at the original price which I felt was very decent.

On accepting their offer things slowed down and after a week there had been no contact regarding delivery. I emailed them and received a reply that the item would be delivered on Wednesday that week. As there was no delivery I phoned them on Thursday where initially the details of where my order were a little confused, this was quickly rectified and I was promised delivery on Friday. Later that day I received a confirmation text from Parcelforce and it arrived very well packaged and it A1 condition.

It is a shame that I had to chase them as they seem like a decent and honest company who maybe are struggling a little with the level of orders they are receiving.

Would use again if the price of the product is right.

First part of order took 3 weeks to be delivered although website said 3 days 2nd part never turned up. Called customer service and spoke to a very rude man who promised a call back and never bothered. Called back again and spoke to same rude bloke only to be told the product had been discontinued (checked with manufacture and a load of rubbish) and I wouldn't be getting it. No call, could hear him sighing and tutting down the phone, no apology and when I said I would go an leave a review I was told "whatever"!. Still awaiting a refund. Wish had seen these reviews beforehand. Awful company