Justaddressplaques Reviews 

108
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We were not clear from the description whether our address would work in a certain format. We left comments about our concerns and quickly heard back from a customer service representative via email.... See more

Company replied

Rated 5 out of 5 stars

Found you on the internet and couldn't be more pleased with our selection and finished product. Quality materials and workmanship. Heavy gauge and weighty to should last long and weather throu... See more

Company replied

Rated 4 out of 5 stars

They have an excellent selection. Product quality TBD.That is a risk for a $100+++ expenditure. Different but good customer service. One is uncertain if theyare talking to the company or an outsource... See more

Company replied

Rated 4 out of 5 stars

Ordering process was simple, but it would have been nice if I could have seen what the finished product would look like before I finalized the order. After I got the plaque, I wish I would have spe... See more

Company replied


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4.0

Great

TrustScore 4 out of 5

108 reviews

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4.0

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very responsive to customers

I could not remember if I had placed an order or not and when I called, they were able to locate my order and expedite it immediately.

November 30, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 4 out of 5 stars

slow delivery

I do hope that the quality is as good as I'm expecting. However, it is taking longer than anticipated to make and ship my address plaque. I wish notification would have been given on the site as to the length of time before you receive your order.

November 29, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

LeAndra,
Thank you for your purchase and patience. I see that your order was placed on 11.14.11. We post on our site that items take approx. 2 weeks manufacturing because they are custom made. Please do note that the Thanksgiving Holiday did add a slight delay to the processing time. Your order should be shipped approx. next week, at the very latest. We will email you a UPS tracking # when the order ships.
Have a great holiday!

Rated 5 out of 5 stars

Very classic and elegant

I order a wall plaque for the front door and a top address plate for the mailbox. Both pieces look even better than I anticipated. I would recommend Justaddressplaques to my friends and family

November 29, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 5 out of 5 stars

Excellent product

No communication regarding sale or shipping so I always wondered what the status was....that was the only place I feel there could be some improvement.

I love my street sign and it is beautiful.

November 29, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Thank you for your review on TrustPilot. We apologize that you did not receive
the notification but I am resending that to your personal email so you can see that we did email you on 11.1.11 when you placed your order. This item is custom manufactured and our site indicated approx. 2 weeks production time. We also emailed you the UPS tracking# on 11.21.11. There is a possibility that a SPAM blocker caused the emails to be rejected from your inbox. Again, we apologize that you did not receive these notifications and want to 'thank you' for your business. Have a wonderful holiday.

Rated 5 out of 5 stars

Exceptional Service!

My experience with JustAddressPlaques was one that you rarely find with retail transactions in today's world of business. The products were well described and the prices were competitive. Additionally, I received a prompt invoice and was greeted with a helpful staff member when I called in to ask a question about my order. I felt that my transaction with JustAddressPlaques was priority and will highly recommend their website to my family and friends.
Thank you for my wonderful address plaque.

November 28, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 2 out of 5 stars

Poor communication

Disappointed I never received an email about my order and when I may receive it

November 27, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Russ,
We do apologize for the lack of communication on your order. I did pull your email notification from our history and see that your email server blocked your invoice from our system. I will have that sent over manually and your order is expected to ship within 3 days. If you do not receive a tracking # you may email me directly at alyssa@netixchange.com.
Thank you for your review and business.

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