Just Flowers Inc Reviews 6,065

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often noting that the arrangements exceeded expectations and were fresh and long-lasting. Many people found the ordering process, even from overseas, to be easy and straightforward, appreciating the clear communication and helpfulness of the staff. However, some customers experienced issues with delivery, including delays, unfulfilled orders, or items arriving at different times than promised. A few other people also felt that the delivered products did not always match the quality or appearance of what was advertised online, sometimes receiving substitutions or arrangements that seemed inferior.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise timely... See more

Product

Clients share positive opinions on product quality. Many reviewers praise the beauty and artistic arrangement... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the ease of online ordering, wide... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express satisfaction, praising the... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful, fresh, and stunning... See more

Based on these reviews

Rated 4 out of 5 stars

First time using this service and not too sure what to expect. Turned out great. Not too sure about online so called the 800 number. Very thorough with gathering information and double checking for co... See more

Company replied

Rated 4 out of 5 stars

I got a call from Alhambra, California the morning of the day the flowers were supposed to be delivered. The caller was speaking so softly I could barely understand her. She kept talking about a del... See more

Company replied

Rated 4 out of 5 stars

Everything was great all but I asked for them to be delivered by 12 noon and they didn't get there till around 5pm after my girlfriend had already left for work... that was very disappointing 😞

Company replied

Rated 4 out of 5 stars

I paid for express delivery but did not get it. I don’t know if my friend ever received her flowers. I ordered a box of chocolates with the flowers but when I called to see if they arrived I was told... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Stunning arrangements!

Our flowers arrived in time for the funeral viewing and were really beautiful. Everything was exceptionally done!

March 8, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Would order again

It was easy to order on line. The floral bouquet was very colorful and seasonal and enjoyed greatly by my staff member whose work anniversary it was.

March 6, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Company was honest about delivery being…

Company was honest about delivery delay and followed through the next day! My friend loved the flowers and said they were really pretty! Thank you!

March 6, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Highly recommend this florist

The online ordering experience was easy. Great selection. Liked having the option to have a specified delivery window, so the flowers would arrive before a party. My sister and her husband loved the flowers, to help them celebrate a major milestone wedding anniversary.

March 6, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

easy to order

easy to order, prices are reasonable, and the order was filled and delivered on the date I requested! Much better than FTD :)

March 4, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

We live 1,500 miles from Minnesota

We live 1,500 miles from Minnesota, but Just Flowers got the pretty bouquet to the ceremony on time. We made a special request via email and they promptly responded in the affirmative. This is the second time we’ve used Just Flowers and I have save their information for future use.

March 7, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Ordered online

I live out of town, so I ordered online to send flowers to my sister. Ordering was easy and there are tons of beautiful arrangements to choose from. Flowers were delivered on time, and were absolutely beautiful.

March 6, 2026
Unprompted review
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Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

The person was very helpful getting the…

The person was very helpful getting the order correct and delivered on time. Thank you for making his birthday great.

March 6, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We greatly appreciate your business.

Rated 5 out of 5 stars

Huge selection over wild price range

Huge selection over wide price range. Arrangement appeared exactly as pictured. Was immediately contacted with changes in delivery as requested by funeral parlor. Very happy with Just Flowers!

March 1, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the outstanding feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Flowers were beautiful and delivered…

Flowers were beautiful and delivered well before service. 1800 flowers canceled an order saying they couldn't find a florist for order.

March 5, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the outstanding feedback. We greatly appreciate your business.

Rated 1 out of 5 stars

If I could give less than one star

If I could give less than one star, I would I ordered flowers for a funeral that were never delivered. I did not receive any notification that this was going to happen and then when I called the company to request a refund, they offered to send the flowers the following day to the deceased family, which is totally unacceptable.
They offered to give me a $15 credit on flowers that cost me over $100.
This business failed. I will not order from them ever again.

March 6, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Laura, we are here to help but without your full name, we are unable to accurately address your outstanding concerns. Please reach out to us directly with your full name so that we can further assist you.

Rated 5 out of 5 stars

Birthday happiness

My granddaughter loved the flowers and, especially, the little bear that accompanied them! Thank you!

March 4, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the outstanding feedback. We greatly appreciate your business.

Rated 1 out of 5 stars

Flowers delivered looked nothing like…

Flowers delivered looked nothing like what was ordered and paid for.

I ordered a birthday bouquet from JustFlowers.com based on a specific arrangement pictured on their website. The bouquet I selected was a beautiful arrangement featuring pink gerbera daisies, green hydrangea, and two yellow roses that had sentimental meaning. I also paid an additional fee for a bouquet of four birthday balloons to be included with the delivery.

Unfortunately, what was delivered looked nothing like the arrangement that was advertised.

The bouquet that arrived did not contain the gerbera daisies, the green hydrangea, or the yellow roses that were clearly shown in the photo on the website. Instead, the arrangement contained completely different flowers, including large yellow lilies and red roses, creating a totally different look and color palette from what was ordered. The vase was also not the same style as the one shown online.

In addition, although I paid for four balloons, only one balloon was delivered.

While I understand that florists may occasionally substitute flowers, reasonable substitutions should still resemble the arrangement that was advertised. In this case, the flowers, colors, and overall design were entirely different, and the paid add-on items were not delivered as ordered.

This purchase was meant to be a thoughtful birthday gift for a friend, and it was disappointing to see something so far from what was selected and paid for.

Based on this experience, I would caution others ordering through this company and hope they will address this issue and ensure customers receive products that reasonably match what is advertised.

March 4, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Victoria Gervais we apologize for the problem you are experiencing with your order 10422806 to Debbie Jacques. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 4 out of 5 stars

Beautiful arrangement

Facility claimed they never received floral arrangement, very pleased that delivery person took photograph of my order right on her desk!!!
Wasn't excited to pay so much for delivery, so many places offer free delivery.

March 3, 2026
Unprompted review
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Reply from Just Flowers Inc

Jennine Crawford, thank you for the feedback. We greatly appreciate your business.

Rated 5 out of 5 stars

Beautiful bouquet!!

Picking out the bouquet online was easy. The price was very good for the beautiful bouquet of flowers. I was very pleased with the whole experience

March 2, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the outstanding feedback. We greatly appreciate your business.

Rated 1 out of 5 stars

Just Flowers total failure

After finding a lovely 'Pink Fairies' bouquet on their website,I ordered some to be delivered that day to a sick friend. After a day, it came to my attention that they hadn't been delivered and I was never informed. It took a complaint to get them delivered 3 days after the initial order. The flowers didn't look remotely like the picture. Instead of roses, freesia and peonies, the flowers were anchored by huge day lilies that looked horrendous. When I saw the flowers the day after they were delivered, they were tired, sloppy and drooping. My complaint was followed by a promise to credit part of the purchase which hasn't happened. I have never been so dissatisfied with such an experience.

February 20, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

JMF, we are here to help but without knowing who you are, we are unable to accurately address your concerns. Please reach out to us directly with your full name so that we can do so.

Rated 1 out of 5 stars

Terrible Experience

First and foremost, the order arrived a day late. Secondly, I received far less than what I had ordered. I had placed an online order for a large arrangement, but instead, I received only five small flowers in a vase the size of a salt shaker. The arrangement they sent me also bore no resemblance to the one I had ordered. To make matters worse, the balloon and the note I had sent with the arrangement never arrived. The customer service provided was utterly disappointing. While they were responsive, their offer of a minuscule partial refund for a completely incorrect order was nothing short of insulting. I would never consider doing business with this company again and would strongly advise anyone else to avoid them as well.

March 5, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Eric Lin, we don't have an order on file for you. Would you please kindly remove this review and check your credit card statement to verify who you placed your order with. Thank you.

Rated 5 out of 5 stars

Sympathy flowering plant - just beautiful!

The sympathy flowering plant that our family sent to a relative was "Just beautiful...flowering...and the planter pot beautiful too" as told to us. It meant a lot to us that the flowering plant we ordered was received in a proper condition and beautiful. The delivery was timely which made for perfect service. Thank you.
MB

March 2, 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the outstanding feedback. We greatly appreciate your business.

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