This is not the first time I have shopped with Just Geek and it won't be the last. I have purchased a number of things from their amazing sales and have to say that I have been over the moon with all... See more
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Total scammers who when they realise that they’ve made a huge mistake send out a completely different item.bought a Loungefly bag that they were selling on Amazon cheap..ended up with a stupid magnet,... See more
Easy ordering process, quick delivery and quality geeky items. Hadn't heard of Just Geek before and then first saw them on Perkbox. For someone who collects the odd Hot Toys figure, they're a great op... See more
Ordered something from JustGeek about a week or two ago and it finally got shipped to my house yesterday. Unfortunately, not of the fault of JustGeek, it was sent to the wrong house. When I had gott... See more
Company details
Written by the company
This Store is now Closed ---- Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!
Contact info
Yellow Bulldog Ltd, Unit A Rolling Mill Road Viking Industrial Estate, NE32 3DP, Jarrow, United Kingdom
- help@justgeek.com
- www.justgeek.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The goods I purchased said shop spoiled they items…
The goods I purchased said they items where shop spoiled.
So when the items arrived I could not find any problems with them.
I will be purchasing from them again in the future.
The order procedure was easy and the delivery was very quick.
Excellent Destiny products
Excellent Destiny products, and fast shipping.
10 Inches of Crow
Fast shipping and the statue itself is very sturdy and well-made, with a lot of nice detail. My only nitpick is that I think a slightly better paintjob could've been done on his hair with his white streaks, but that's literally the only issue I can think of.
Happy with split orders
Made two orders. One a pre-order for some pre-release Tubbz, and one for some pre-existing ones. Pre-existing Tubbz' order was placed, packaged, sent and received incredibly fast! One of theme even came in a cute little tub.
Super happy with our order so far. Can't wait for the pre-order Tubbz to arrive!
Great range of products and reasonably…
Great range of products and reasonably priced. Always quick delivery. Love the quirky emails.
My duck fetish collection is growing…
My duck fetish collection is growing exponentially with the help of just geek. If you need a bathtime friend I highly recommend them. The things me and Janine (Ghostbusters) get up to. Just asking for a friend but could we add a vibration inside so it can move along a hard surface? Such as a worktop 😏 Anyway my ducks have brought me many hour of pleasure. Gotta go Janines quacking 🫡
Super slow despatch
Products are certainly very cool, but super slow despatch times kind of spoil the show! It's been 5 days since placing my order, yet it's STILL pending despatch. That for sure is disappointing! I feel they could expedite the process, improve communications and increase customer satisfaction.
Duckie
Awesome products, items are exactly as pictured/described. Easy to navigate the site and item arrived very quickly.
Great hoodie and service
I had purchased the wrong size, but was able to contact a person and get the correct size before shipping. This was great since I’m in the US and the shop is in the UK.
The hoodie is great, and was good quality!
Good experience with order
Good experience with order. One of the items I ordered was not in stock so I was noticed and recieved a partial refund. The other orders item arrived about a week later.
Very happy all round.
Great product
Great product! Prompt service and quick delivery across the pond!
Money grabbers, they don't respect the foreign customers
ORDER JG261791
They falsely advertise that (and I'm quoting their own words from their site); "Any EU orders that are under €150 excluding shipping the pricing at checkout will include VAT and Customs".
I've placed my order, my pricing included taxes etc and I thought that everything was fine. I received a notification from DHL Greece, letting me know that my parcel is at customs at I will have to pay A LOT; 56€ to DHL, 24% applied to total (items AND shipping) VAT, and extra fees.
I've been trying to solve this out since last week. I was told and I have it in my email and saved screenshots, that this has never happened to them, everything went by the book and 'bad Greek customs wants to charge us' - as a result, they told me that it's not my fault, and they will ask to return the parcel to their warehouse and then they'll proceed with my full refund. Oh, forgot to mention that they haven't even provided them the correct papers, as they falsely sent it as IOSS....
I received a phonecall from DHL Greece, letting me know that they haven't communicated, they also haven't communicated with DHL UK as well and now I'm still waiting.
Unfortunately I've lost my trust in them. Had I known better... Unless you start the OFFICIAL procedure for my full refund, my 1* review will remain and I will also escalate and address this to European and the U.K. authorities.
P.S. be careful with your answer, I have everything on screenshots
Excellent product for a great value
Excellent product for a great value. Shipping was super fast and my jumper is same as described. I was surprised to find such a masterpiece and I am happy with the overall experience. Many thanks!
Quick postage good selection of items…
Quick postage good selection of items that are quirky, original and fun.
BTTF - Xmas Jumper
Jumper is made of high quality material. Good design. Very comfortable. Fast shipping.
Extremely happy…
Extremely happy with all the purchases I have made from just geek. Really high quality stuff
Great choice of geeky merch
Great choice of geeky merch. Fast easy service.
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