This is not the first time I have shopped with Just Geek and it won't be the last. I have purchased a number of things from their amazing sales and have to say that I have been over the moon with all... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Total scammers who when they realise that they’ve made a huge mistake send out a completely different item.bought a Loungefly bag that they were selling on Amazon cheap..ended up with a stupid magnet,... See more
Easy ordering process, quick delivery and quality geeky items. Hadn't heard of Just Geek before and then first saw them on Perkbox. For someone who collects the odd Hot Toys figure, they're a great op... See more
Ordered something from JustGeek about a week or two ago and it finally got shipped to my house yesterday. Unfortunately, not of the fault of JustGeek, it was sent to the wrong house. When I had gott... See more
Company details
Written by the company
This Store is now Closed ---- Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!
Contact info
Yellow Bulldog Ltd, Unit A Rolling Mill Road Viking Industrial Estate, NE32 3DP, Jarrow, United Kingdom
- help@justgeek.com
- www.justgeek.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time customer
First time customer. Through Facebook, Just Geek advertise of doing the preorder of the Numbskull x Capcom RE3 Nemesis statue. Because it will be my first statue, I have major doubts about this site. So took a chance and preorder this statue.
Throughout the course of communication, the site did a very good job of giving an update of when the product will be ship when its available. And when I finally got the statue, everything was seal perfectly. No marks or anything on the statue. As long as this site promise of the products of being advertise on the site and not being half ass like Wish, then I highly recommend this site.
honestly 10/100 company was amazing…
honestly 10/100 company was amazing lovely quick transaction i didn’t need customer service but i’m sure it would of been great and the website was so easy to navigate too!
Delivery was fast
Delivery was fast, items are high quality, I purchased "nemesis" best figure detail I've ever seen. Highly highly recommended. Pleasure doing business
The force is strong with this company
Easy ordering process, quick delivery and quality geeky items. Hadn't heard of Just Geek before and then first saw them on Perkbox. For someone who collects the odd Hot Toys figure, they're a great option, competitively priced and understand what it is us geeks like. Item came well packaged and protected, highly recommend.
I love this website
I love this website. Has great things on sale, is always an easy transaction and speedy delivery. All round great experience 🤩 Highly recommended.
Top notch service
Excellent user interface, great products and fast delivery- cannot recommended enough !
Missing one sweater
The delivery was very expensive but it arrived very quickly. The only problem is they only sent one sweater when I ordered for 2. I would like to get a hold of a representative if possible. This is not acceptable given how expensive this was from someone not from the UK.
Friendly customer service
We had an issue with one of the jumpers. No problem, they offered to replace it no further questions asked.
Had a terrible experience
Had a terrible experience with this company. I ordered two items for pre-order in May, knowing it'd be around July that I would expect them to be delivered.
July rolls past and I hear nothing, so in August, I have to trawl through their website to find a way to contact someone about an update on my order. It's very badly set up and made in a way that it stops you being able to contact someone directly.
I finally get through to someone after about 2-3 days of the maze website...to find that they over sold on one of the items I purchased and my order had been sitting in limbo for around a month with no one contacting me to tell me there was an issue.
I was offered a refund on the over sold one but I asked, not offered, if I could change it to something else of the same value on the website.
I fear that if I had not noticed or remembered I'd made this order, the issue would never have been sorted and they would never have contacted me and happily kept my money.
Quick delivery and excellent products
Product review
My product before the time said
and in perfect condition, very happy with my purchase! 😃
Brilliant Geek merchandise
Brilliant Geek merchandise. Excellent choice of Advents, gifts, wearables and just about everything else! My one stop shop.
Love the doom products!
Perfect
Everything was shipped in perfect condition and I was able to track my package the entire way from the UK to the US.
My review 😎
My latest order wasn’t right the return was super quick and easy and so was my refund. I like the cool gifts and gadgets they sell great place to shop 😀
Easy Experience
I bought a Star Trek advent calendar for my husband and the process was really easy. Everything shipped fast and there was good communication.
Great service as always
Great service. Easy to order and came quickly
Well packed, pristine item
Delivery wasn't mega fast, but it was worth the (short) wait. The item was well packed and a really good price!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







