This is not the first time I have shopped with Just Geek and it won't be the last. I have purchased a number of things from their amazing sales and have to say that I have been over the moon with all... See more
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Total scammers who when they realise that they’ve made a huge mistake send out a completely different item.bought a Loungefly bag that they were selling on Amazon cheap..ended up with a stupid magnet,... See more
Easy ordering process, quick delivery and quality geeky items. Hadn't heard of Just Geek before and then first saw them on Perkbox. For someone who collects the odd Hot Toys figure, they're a great op... See more
Ordered something from JustGeek about a week or two ago and it finally got shipped to my house yesterday. Unfortunately, not of the fault of JustGeek, it was sent to the wrong house. When I had gott... See more
Company details
Written by the company
This Store is now Closed ---- Just Geek is home to all the proud geeks of the world. Official sellers of the best video game, movie, TV show, and comic book merchandise and clothing, with the biggest brands in the universe. If you’re a fan of something, we’ll have a product you’ll love – guaranteed!
Contact info
Yellow Bulldog Ltd, Unit A Rolling Mill Road Viking Industrial Estate, NE32 3DP, Jarrow, United Kingdom
- help@justgeek.com
- www.justgeek.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Xmas
Clear delivery times given over Xmas, easy to order and received as promised. Also had good promotions on at the time.
Perfect Christmas Gift!
Found the Just Geek website while looking for Christmas presents and found the perfect gift for my mum. Item was dispatched really quickly and in very good condition.
Ordered easily for good price
Ordered easily for good price, received within couple of days.
Great present for xmas for my nephew
Complicated return system
I ordered a “Shrek the Halls” Christmas jumper and 2 other items. I didn’t realise I ordered the wrong size of jumper until it arrived. When I enquired about swapping sizes, I was told I would need to purchase another jumper and send one back to then get my money back for one? I feel like this is much more complicated than it needs to be. I could’ve simply sent the first back then another in the right size sent out when the first was received. The other 2 items were perfect, however.
Happy with everything!!
Great customer service and excellent choice of amazing merchandise on the site. Have bought few times from these guys and definitely will be looking for more cool things over time.
Great service
Ordered Christmas Minnie Mouse ears for my girlfriend and they arrived as described in a timely manner. Was updated at every step of the process by the company and arrived in a timely manner
Overcharged And Hard To Find Information
I tried buying my father a yoda Christmas sweater for $35 and was told during checkout that delivery will be $9. I was charged $69. I only managed to find their customer service email through twitter, not their website.
Good site for collectables
The site is easy to navigate and find what you are looking for. I use it mostly when buying gifts for family/friends, as they have a wide selection of figures, Tubbz etc. that cannot be found anywhere else, with decent prices and the ability to pay with many different options. Overall a great place to find things either as gifts or for yourself.
Christmas sweater came faulty
Christmas sweater came faulty, not their fault but immediately sent out a replacement. I received rapid responses from the customer service team even in the late hours of the weekend. Excellent service.
Not fussed if product actually reaches you, blunt customer service.
I've been waiting for my package since the 27/11/22. I selected Royal Mail as the postage option however the package was delivered on a day I wasn't in, rescheduled delivery for the Monday which was missed and delivery attempted the day after while I was at work, so that was another failure.
This is obviously Royal Mails fault and not Just Geeks but the onus is on the supplier to make sure the customer receives the package in a timely manner.
Why was Royal Mail an option despite strikes, even with a disclaimer?
I enquired with Just Geek and got an email which basically stated. "You chose the delivery option, it's your fault, try another redelivery". This has put the responsibility on me to make sure I received what I purchased. No thanks....
2 stars as the fobbed off email came back quickly, so they are on the ball for this at least.
Great store
Great offers, great customer experience and great overall store.
Fast shipping items great condition
Ships fast
Wasn't able to get exactly what I was looking for as it was out of stock. But the things I did order shipped fast and were in great condition.
Product came super quick and is high…
Product came super quick and is high quality.
I love it!!
My statue showed up well before I was honestly expecting it, given the way online shopping gets around this time of year. It looks great, the details are perfect, and it looks fantastic on my shelf!
Amazing
Ive bought a stuff toy and a Christmas sweater from this company and both items were delivered very quickly and had zero issues with the items. The print on the sweater was accurate and the toy was exactly like the photo.
The King of Geek!
I have ordered from Just Geek on numerous occasions and they have simply been fantastic! My orders have arrived swiftly and my pre orders have arrived on the day of release!
Definitely my go to for my geeky purchases from now on!
Products are amazing
Products are amazing! Shipping times are good, prices are fair. The products I ordered arrived fairly quickly and were packaged well, exactly as described and worth every penny. Everything was just great. I had a concern with my order and the customer service team were quick to responde and put my mind at ease.
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