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Just go Motorhomes - Toddington Reviews 

244
TrustScore 3.5 out of 5

3.3

Harlington Road, Redhill Farm, LU5 6HF Toddington, England, GB


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Rated 1 out of 5 stars

Dreadful service. Booked a 2pm pickup service from the London Liton depot, confirmed on my booking. Arrived early, 2 staff dealing with returns and contracts. Now 3.37pm and still not served. Staff ru... See more

Rated 4 out of 5 stars

Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... See more

Company replied

Rated 1 out of 5 stars

We had several issues with the camper. Bed slats fell out of one of the beds making it unusable. We were only given 3 out of 4 sets of bedding we paid for. USB points did not work. Wait times to coll... See more

Rated 5 out of 5 stars

Rented from the Dunstable branch, lovely staff, clean and new-ish and well maintained camper. Stress free check in and check out only small criticism would be there was now way to ignite the gas ho... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!


Contact info

  • Harlington Road, Redhill Farm, LU5 6HF, Toddington, England, United Kingdom

  • 01525 878000

Premium Motorhomes for Hire

Our Motorhomes have been the UK's favourite for over 20 years.

3.3

Average

TrustScore 3.5 out of 5

244 reviews

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3.3

All reviews

(244)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

An Unforgettable Adventure Thanks to Just Go!

From the moment we picked up our camper van from Just Go, we knew we were in for something special. The van was spotless, incredibly well-equipped, and surprisingly easy to drive — everything we needed for a smooth, comfortable journey.

Over the course of our trip, we traveled through multiple countries, exploring beautiful cities, breathtaking countryside, and hidden gems we would have missed without the freedom a camper van provides. Every day felt like a new adventure, waking up to different views and making memories we’ll treasure forever.

The Just Go team made everything so easy, from the booking process to explaining how the van worked. Their professionalism and genuine care gave us total peace of mind the entire time. We felt like we had our own little home on wheels, perfectly suited to both long drives and cozy evenings.

I can’t recommend Just Go highly enough — if you’re dreaming of a road trip that lets you see the world at your own pace, this is the way to do it. We’re already planning our next trip!

April 17, 2025
Unprompted review
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Reply from Just go Motorhomes - Toddington

Thank you so much for your review, it is great to hear you had an unforgettable adventure exploring the UK at your own pace. We can't wait to welcome you back for your next adventure.

Rated 1 out of 5 stars

Very late pickup experience

Been sitting in reception now for over an hour having been given a collection time of 3pm and have just been told the motorhome is not going to be ready for another half an hour. Everyone in here has been given the same story and have also been waiting over an hour. Information has been very vague. Not good enough at all when customers have made onward travel arrangements that need to be changed and/or cancelled. More staff needed.

April 12, 2025
Unprompted review
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Reply from Just go Motorhomes - Toddington

Hi Richard,
Thank you for your feedback. I’m sorry to hear that your motorhome collection experience didn’t meet your expectations.
Our collection process typically operates between 2pm and 4pm, and we aim to stagger guest arrivals by assigning specific times. From our records, I can see that your scheduled collection time was 3pm, and we completed your paperwork by 4:15pm. While our team worked hard to process your collection as efficiently as possible, I apologise for the delay you experienced.
Due to the Easter holidays, our depot was particularly busier than expected on your collection day. I hope that despite this inconvenience, you’re enjoying your adventure in a Just go motorhome.
Thank you for choosing us, and we appreciate your understanding.

Rated 5 out of 5 stars

Motorhome Hire from Italy to UK

We’ve had an amazing experience driving a deluxe motorhome from Italy back to the UK. We were given clear instructions of how to manage the motorhome on our travels and found it easy to drive and cosy and comfortable to stay in. We camped near to Florence travelled to Lake Garda, Interlaken, saw amazing places and met interesting people on our travels. Thank you so much for a superb first introduction to motor-homing. We would highly recommend the experience.

September 17, 2024
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Reply from Just go Motorhomes - Toddington

Thank you for the 5* review, our Italy relocation trip is a great way to explore Europe by motorhome. It sounds like a lovely trip, we do hope to see you again!

Rated 4 out of 5 stars

Excellent motorhome

We rented a motorhome for 3 months to tour some of Europe and had a great experience with Just Go. One small negative would be that the bed was a bit hard but that could be our age! The staff are very busy but overall gave good service.

August 28, 2023
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Reply from Just go Motorhomes - Toddington

Hi Angus

Thank you for the 4 star review. I am really pleased to hear you had a great experience on your trip around Europe. We appreciate the feedback and I will pass this onto the relevant departments. We look forward to seeing you again.

Kind regards
Just go

Rated 5 out of 5 stars

AN ABSOLUTE A1 COMPANY TO HIRE FROM

AN ABSOLUTE A1 COMPANY TO HIRE FROM

Heather, Dean, Keith and all of the team were very helpful.
The Customer service of everyone here made the hiring of our Motorhome very easy.
We would recommend them and look forward to hiring another motorhome from them.
Thanks again for all your help.

August 3, 2023
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Reply from Just go Motorhomes - Toddington

Hi Ruski

Thank you for the 5 star review. I am really pleased to hear the team were so helpful, I will pass on your kind words. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Five star service

Very easy to book and as novice motorhomers we were professionally looked after throughout the whole process. Collection and drop off was very easy.

We are now converted and will be booking again.

July 30, 2023
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Reply from Just go Motorhomes - Toddington

Hi Mike

Thank you for the 5 star review. I am really pleased to hear you had a fantastic time on your first time in a motorhome. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Best customer service

The park brake failed after 3 weeks, we phoned the breakdown number and a fix was sorted immediately. Not only was the problem fixed in double quick time, our fuel tank was filled free of charge. Fantastic customer service. Shannon is absolutely fantastic at her job and a credit to Just Go, I have already recommended Just Go to my cousin who has booked a motorhome for 5 weeks.

July 30, 2023
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Reply from Just go Motorhomes - Toddington

Hi Steven

Thank you for taking the time to leave a 5 star review. I am really pleased to hear the team were so efficient in sorting out the handbrake issue that you had. I will pass on your kind words to Shannon and we really appreciate the recommendation. We look forward to seeing you again soon.

Kind regards
Just go

Rated 4 out of 5 stars

Bucket List Trip

Picking up the motorhome was easy and the lady was helpful and friendly.

July 6, 2023
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Reply from Just go Motorhomes - Toddington

Hi Donald

Thank you for taking the time to leave a review. I am really pleased to hear the team were so helpful and the process was so efficient.

Kind regards
Just go

Rated 2 out of 5 stars

Cleanliness and state of camping equipment

First of all, the staff was very friendly and the whole renting process was good and clear. The car itself worked well and there were no issues at all.

However, a big part of the camping equipment was either dirty or partially defect. The box with the dishes was wet and therefore had mold in it. The camping chairs were full of sand. Especially when we were cleaning the car thoroughly in the end we found some stuff an dirt that were definitely there before us. This makes clear that very few or no cleaning of the company is done inbetween the renting.

As you threat to fine people for not cleaning the car, the least that could be expected is to receive a clean car.

The covers for the front and side windows were damaged and some of them in a state that made them unusable.

July 17, 2023
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Reply from Just go Motorhomes - Toddington

Hi Bjoern

Thank you for taking the time to leave a review. Firstly I am really pleased to hear the team were so helpful and the motorhome worked great for you throughout your trip. I will pass this feedback onto the team who prepared the vehicle for you, I am really sorry to hear some of the equipment was not cleaned to the high standards we expect. We appreciate your feedback, I will pass it onto the Edinburgh team.

Kind regards
Just go

Rated 4 out of 5 stars

Loved the camper and the fixed bed…

Loved the camper and the fixed bed never slept so well camping. Butt there was a nightly issue with the carbonmonoxide monitor going off even though we turned off the gas every night

July 9, 2023
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Reply from Just go Motorhomes - Toddington

Hi Karen

Thank you for the 4 star review. I am really pleased to hear the bed was so comfy throughout your trip. I am sorry to hear about the carbonmonoxide alarm going off, we have looked at this upon return and replaced the batteries.

Kind regards
Just go

Rated 5 out of 5 stars

First

First - the vehicle itself
New, clean, tidy and maintained at the highest level

Second - and no less important, the lady at the vehicle delivery site - courteous, professional, simply wonderful
Even when returning the vehicle - everything was done quickly, easily and without unnecessary delays

In conclusion - highly recommended

July 10, 2023
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Reply from Just go Motorhomes - Toddington

Hi Yoram

Thank you for taking the time to leave a 5 star review. I am really pleased to hear the vehicle was in great condition for you, I will pass on your feedback to the team that prepared it for you as well as your feedback for the Front of House team. We look forward to seeing you again soon.

Kind regards
Just go

Rated 4 out of 5 stars

A very good product could easily be made excellent.

Your customer service on both pick-up and drop-off was excellent, as was the age and condition of the vehicle. Accommodation was very comfortable; your 4-berth layout worked very well for the two of us. The position of your TV also worked well for 2 viewers. Unfortunately, certain aspects of the vehicle fit-out were poor. Crockery & glass ware in particular, but also pots, pans & kettle, were not contained within the cupboards; they were left sliding around. The emergency kit, vehicle jack, and vehicle hoses, etc, along with our 2 suitcases when we added them, were also free to slide around in the generously sized 'garage'. Upon departing your depot, the noise from these unrestrained items was incredible! Luckily we had the vehicle for 5 weeks so were able to invest a day purchasing our own unbreakable (and quieter) plates, bowls, cups and glasses. Your stuff was packed up and stored for the duration of our trip. We also obtained plastic crates and cardboard boxes to create order (thus less noise) from the kaos in the garage. And at the end of the trip we spent time disposing of our items and returning the vehicle to 'pick-up' condition.

July 2, 2023
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Reply from Just go Motorhomes - Toddington

Hi Graeme

Thank you for taking the time to leave a 4 star review. I am really pleased to hear the team were so helpful and the vehicle was in great condition for you. We appreciate your feedback regarding the crockery etc and I will pass this onto the relevant departments.

Kind regards
Just go

Rated 5 out of 5 stars

Easy collection

Easy collection, brand new motor home and good quality customer support

July 9, 2023
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Reply from Just go Motorhomes - Toddington

Hi Stan

Thank you for the 5 star review. I am really pleased to hear you the motorhome was in great condition for you and the team were so helpful. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Great vehicle in good condition for our…

Great vehicle in good condition for our trip and amazing staff who supported us as required.

May 28, 2023
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Reply from Just go Motorhomes - Toddington

Hello

Thank you for taking the time to leave a review. I am really pleased to hear the vehicle was in fantastic condition and the team were so helpful.

Kind regards
Just go

Rated 4 out of 5 stars

Great place, no real interest in issues experienced

The folks at the Toddngton branch were ace and really helpful. The van was amazing but we had issues with the front USB not working and so we had no navigation method. The top bed that lowered down stopped working on the last night so it took about 30 minutes of manual winding (fortunately we found the device in the glove box) then over an hour in 26 degree heat to wind it back up. I would have expected a gesture of good will for such basic failures but we just got a shoulder shrug.

June 25, 2023
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Reply from Just go Motorhomes - Toddington

Hi Kirsten

Thank you for the 4 star review. I am really pleased to hear the Toddington team were so helpful. We apologise for the small issues you faced, I will look into this for you. We look forward to seeing you again soon.

Kind regards
Just go

Rated 4 out of 5 stars

Everything was almost perfect

Everything was almost perfect! The van collection was seamless and the drop off very smooth too. The staff at Toddington location were very friendly, customer centric and kind.
I’m the camper itself was almost brand new and had everything as advertised.
Unfortunately one of the beds (the one that converts from a sitting table and benches) gave in under one of our friends which made it an almost perfect experience. We feel that with this configuration the van sleeps 5 rather than 6. We were informed that it seems to be a manufacturer’s fault and it’s currently being looked at. Unfortunately for us that meant that one person had a pretty disrupted sleep. The rest of us slept very well!

June 25, 2023
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Reply from Just go Motorhomes - Toddington

Hi Szcepan

Thank you for taking the time to leave a review. I am really pleased to hear the team were so helpful in Toddington and the van was in fantastic condition for you. We apologise for the inconvenience of the bed, this has been looked into and rectified.

Kind regards
Just go

Rated 5 out of 5 stars

Great campervan

We hired a van for Glastonbury. Booking was easy. Staff were professional and friendly. Van was super clean and everything worked well. Beds were very comfortable.

June 25, 2023
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Reply from Just go Motorhomes - Toddington

Hi Siobhan

Thank you for the 5 star review. I am really pleased to hear the van was perfect for your Glastonbury trip. We look forward to seeing you again soon.

Kind regards
Just go

Rated 3 out of 5 stars

Had a problem with the 240v power…

Had a problem with the 240v power having tripped, phoned Just go twice on different days nobody knew how to fix the problem it took talking to someone in Australia who had a motorhome to find out where the trip switch was to fix the problem.
Hired a Just go motorhome 4 years ago and the road into the depot was full of potholes, 4 years later and they are wider and deeper than ever. Good way to test one's driving ability to dodge the holes. Someone must know how to patch a road where expensive vehicles are passing every day

June 15, 2023
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Reply from Just go Motorhomes - Toddington

Hi Steve

Thank you for taking the time to leave a review. I will pass on your feedback to the relevant departments. We are currently in the process of trying to re surface the road into the depot.

Kind regards
Just go

Rated 5 out of 5 stars

Great service from the excellent Scarlett

The booking process was simple and great value. I was a little apprehensive about driving this as I’ve never driven anything bigger than a VW Golf but the staff made me feel at ease and friends who had driven before reassured me.

We hired the 6 berth adventurer and were shown around the vehicle by Scarlett who was able to answer all my questions and had a fantastic sense of humour. I opted for the very basic insurance etc and had no issues.

The motorhome was spacious and modern. I was particularly surprised by the size of the fridge which was very handy as we were going to a festival and it was the best being able to have cold beers throughout the day.

The only thing I would say to improve is to point out where the usb ports are and also provide a water carrier as many customers will not be hooked up to mains water/power. We didn't find them until our third day but that was probably our own stupidity.

The battery lasted the 6 days we were there with no issue. Overall a fantastic experience and I'll definitely be booking with JustGo again soon!

June 7, 2023
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Reply from Just go Motorhomes - Toddington

Hi Luke

Thank you for the 5 star review. I am really pleased to hear the staff put you at ease in your first experience in a vehicle of this size, I will pass on your kind words to Scarlet. Also, I am glad to hear you found the fridge a good size for your requirements at the festival. Once again thank you for all your feedback and we look forward to seeing you again soon.

Kind regards
Just go

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