Dreadful service. Booked a 2pm pickup service from the London Liton depot, confirmed on my booking. Arrived early, 2 staff dealing with returns and contracts. Now 3.37pm and still not served. Staff ru... See more

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Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... See more
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We had several issues with the camper. Bed slats fell out of one of the beds making it unusable. We were only given 3 out of 4 sets of bedding we paid for. USB points did not work. Wait times to coll... See more
Rented from the Dunstable branch, lovely staff, clean and new-ish and well maintained camper. Stress free check in and check out only small criticism would be there was now way to ignite the gas ho... See more
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Company details
Written by the company
From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!
Contact info
Harlington Road, Redhill Farm, LU5 6HF, Toddington, England, United Kingdom
- 01525 878000
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People lovely, Motorhomes spot on (brand new). Its more what they don't tell you or say "all this info should have been sent you in your kickstart pack". Insurance is the big one expect £45 a night more for insurance on the vehicle. No one in their right mind would be stupid enough to take a vehicle of this calibre out without full cover and your not fully covered in your hire cost only third party, which is absolutely no good, if you have a wing mirror knocked off you could be looking anything up to £900. If you have points on your license its £10 per point, didn't see that either . Hand over was done by a lovely girl who had very little knowledge of the van, therefore as a complete novice and not having any understanding of the functionality of the van our usage of all the facilities was limited, which isn't great considering the cost of it all. They also ask you if you wish to take out a top up deal which costs £145.00 . Don't do it unless you intend on bringing the van back empty of fuel, LPG, Adblue & freshwater. This has been carefully worked out and if I had taken this offer it would have cost me £109.55 more. So all the added extras and the lack of info, all which they had claimed to have sent me but I couldn't find, really quite soured the start of a fantastic weekend. They don't supply you with a funnel either, so if water isn't as easy as connecting a hose to a neighbouring tap, you need to schlepp water to the van, which is perfectly understandable if wild camping, but getting the water from your container into the van is impossible without a funnel due to the nob who designed the filler cap. whilst we had the facility to have hot water working it was a nonsense, so no hot water to wash with which was also irritating, especially when you knew you had it. So be careful do your research ask lots of questions, probably don't rely on just the internet booking, or before you do enquire with your questions before hand, I would say then your holiday won't be marred with unexpected charges.

Reply from Just go Motorhomes - Toddington
The table in the camper we hired was…
The table in the camper we hired was previously damaged and had been badly repaired, it subsequently collapsed on the first evening of our holiday when it was made up as a bed as intended. This meant we could no longer use it as either a table or bed for the rest of the hire period and the 6th birth camper we had booked and paid for was now only able to comfortably sleep 4.
This was not what we had expected or paid for when we booked.
It was very disappointing and meant alternative sleeping arrangements had to be made at short notice. When returning the camper and this was explained it was examined by one of team members who agreed it could no longer go out on hire in this condition and should not have done in the first place, however no one has contacted us since then to apologise or offer any compensation for the inconvenience caused.
That is not good customer service at all and is the reason why I am writing this negative review, just an apology and compensation for the fact that In reality our 6th berth camper could only sleep 4 people would have made a big difference in this situation

Reply from Just go Motorhomes - Toddington
The process from booking to returning…
The process from booking to returning it after our 28 days, was easy.
We have used them before in 2016.
Highly recommended Just Go

Reply from Just go Motorhomes - Toddington
Excellent holiday Completing North Coast 500
Picked up a shiny brand new motorhome from Toddington and started the long journey to Scotland. Upon arriving at the first campsite in Scotland, we realised the fridge or heating/water control panel were not functioning. On investigation with Just Go specialist on the phone, we realised the fuse had blown. Which was not a good start of three weeks in the motorhome! Hence the four stars in this review.
However, the Just Go customer service was excellent, we carried out repairs, reset the fridge and control panel and off we trotted on the North Coast 500. Motorhome was great after that, a few niggles which were mentioned in our feedback. We are already planning three weeks in another Just Go motor home in France in 2024.

Reply from Just go Motorhomes - Toddington
Ease of collection.
The collection of the vehicle and return was simple.
We had a mystery vehicle suitable for 4. Unfortunately for the passenger seated behind the driver, the side window was small and too high to see out of so their view was restricted. The bed configuration was good. No hooks in the bathroom meant it was difficult to dry towels.

Reply from Just go Motorhomes - Toddington
Being able to be fully self contained…
Being able to be fully self contained i.e. having a well equipped kitchen area and bathroom.

Reply from Just go Motorhomes - Toddington
Great service and vehicle choice
Great service and vehicle choice. Everything well explained and lovely staff. This was our 4th hire

Reply from Just go Motorhomes - Toddington

Reply from Just go Motorhomes - Toddington
We had a fantastic time touring…
We had a fantastic time touring Scotland in one of your camper vans , so comfy and it was that clean it looked brand new / never used before !! Had everything in it we needed , fab fridge/freezer , comfy beds , the set out was really good . We really enjoyed our trip 💕

Reply from Just go Motorhomes - Toddington
Would recommend
Staff were very friendly and helpful, motorhome very well presented and clean, altogether a trouble free experience

Reply from Just go Motorhomes - Toddington
Make sure you do your homework ref the campers
Good campers - need more of a detail tour of the camper for first timers

Reply from Just go Motorhomes - Toddington
Great service end to end
Great service end to end, we will definitely be return customers

Reply from Just go Motorhomes - Toddington
Happy Trippers
We had a great experience with the motor home.
It allowed us the freedom to move around and see what we wanted to.
It also allowed us to change our plans cause we had our bed with us.
We slept in roadside stops as well as caravan parks and horse racecourse parks.
The pickup of the motor home was smooth and the information given was helpful with our trip as well as the drop off process.
The vehicle was an automatic ford, and was smooth to drive and handled very well on the open roads.
The difficult part of having a big motor home was the width and height as you need to make sure were you are going in England as most county roads are not very wide in small towns.
Finding somewhere to park was the most difficult part.

Reply from Just go Motorhomes - Toddington
Poor communication
This company were advertising a motorhome for sale, in which I was very interested in. At the first phone call enquiry I was met by a rather abrupt lady who said she would pass my details on. I have since contacted a further 4 times! I have not received one call back despite leaving my details each time. Clearly they do not value their customers with their poor standards of communication! Hasten to add my money will be well spent elsewhere!

Reply from Just go Motorhomes - Toddington

Reply from Just go Motorhomes - Toddington
Excellent service all the way through…
Excellent service all the way through and the motorhome was just as described which was brilliant.

Reply from Just go Motorhomes - Toddington
Friendly staff.
Friendly staff.
Online check in enabled paperwork to be completed simply,
Briefing about motor home features was straightforward.
Return simple

Reply from Just go Motorhomes - Toddington
Simple and enjoyable
Just go made my motorhome experience simple and enjoyable. Highly recommended.

Reply from Just go Motorhomes - Toddington
February 2023 alps trip
We,ve used just go before,because the trips we organise are mainly in the European alps and there are company’s that don’t allow there motor homes to leave the uk , there are no hidden costs with just go ,so we would highly recommend these guys see you guys next year ,michael c

Reply from Just go Motorhomes - Toddington

Reply from Just go Motorhomes - Toddington
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