Banner for Just go Motorhomes - Toddington

Just go Motorhomes - Toddington Reviews 

244
TrustScore 3.5 out of 5

3.3

Harlington Road, Redhill Farm, LU5 6HF Toddington, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Dreadful service. Booked a 2pm pickup service from the London Liton depot, confirmed on my booking. Arrived early, 2 staff dealing with returns and contracts. Now 3.37pm and still not served. Staff ru... See more

Rated 4 out of 5 stars

Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... See more

Company replied

Rated 1 out of 5 stars

We had several issues with the camper. Bed slats fell out of one of the beds making it unusable. We were only given 3 out of 4 sets of bedding we paid for. USB points did not work. Wait times to coll... See more

Rated 5 out of 5 stars

Rented from the Dunstable branch, lovely staff, clean and new-ish and well maintained camper. Stress free check in and check out only small criticism would be there was now way to ignite the gas ho... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!


Contact info

  • Harlington Road, Redhill Farm, LU5 6HF, Toddington, England, United Kingdom

  • 01525 878000

Premium Motorhomes for Hire

Our Motorhomes have been the UK's favourite for over 20 years.

3.3

Average

TrustScore 3.5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(244)

181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly best service ever polite lady…

Honestly best service ever polite lady extremely helpful most of all this lady want to go extra mile to help out very knowledgeable individual.

Ohh yeah this is a serious company they have tones of the brand new motorhomes hire and for sale.

There prices were extremely affordable
Than any other people I drive 45 miles just to hire there motorhomes.

They have parking for your car there too.

I love this company and I thank the lady too for her pro service.

Will always use this place for sure and have been recommended to all.

January 21, 2023
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi

Thank you for taking the time to leave a 5 star review. I am really pleased to hear the Front of House team were so helpful, I will pass on your kind words to them. We really appreciate your comments/recommendation and we look forward to seeing you again soon.

Kind regards
Just go

Rated 4 out of 5 stars

Customer

The overall pick up is smooth. However, we waited for awhile to get start our process as employee is busy with other customers. I understand the time is around holiday, and the office may not have enough employees.

December 30, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi

Thank you for the 4 star review and comments. I apologise for the time you had to wait to collect your motorhome. We do structure our collection times to try to ensure the process is as smooth as possible when collecting the vehicle, but I appreciate your feedback and I will pass it onto the relevant departments.

Kind regards
Just go

Rated 5 out of 5 stars

First time in a motorhome and it was perfect

First time in a motorhome and it couldn’t have been more straightforward. It had everything we needed and was simple to use and very comfortable

December 3, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Jason

Thank you for the 5 star review. I am really pleased to hear you had such an enjoyable experience on your first time in a motorhome. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Great service.

Andrew and the team carried out the repair to our motorhome as agreed and kept us informed about progress and when we could pick up. Great service as we have been accustomed to by the after sales and service team in Toddington.

December 5, 2022
Unprompted review
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi

Thank you for the 5 star review. I am really pleased to hear the team provided such an efficient and professional service for you. I will pass on your kind words to them. We look forward to seeing you again soon.

Kind regards
RVSC

Rated 5 out of 5 stars

Happy customer

Extremely nice people
Very helpfull.very competitive prices

November 7, 2022
Unprompted review
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Linda

Thank you for the 5 star review. I am really pleased to hear you had such a great experience with us. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Helpful throughout

Helpful throughout, with clear instructions and accommodating of last-minute changes.Will hire again.

October 22, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Ashley

Thank you for the 5 star review. I am really pleased to hear the team were so helpful and accommodating. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Recently hired a motorhome for the…

Recently hired a motorhome for the October Half Term break. Easy booking process and excellent customer service. Nothing is a problem. Communication is great. The motorhome was spotless in pick up. It looked like new! Was shown around the motorhome and informed about the control panels. I have hired from Just Go before and would recommend. The Ford engine is so much better than the previous Fiat. It is a lot smoother and uses less fuel! I would highly recommend Just Go.

October 29, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Kevin

Thank you for the 5 star review. I am really pleased to hear you had such a fantastic return experience with us and the team were so helpful. I appreciate your recommendation and we look forward to seeing you again soon.

Kind regards
Just go

Rated 4 out of 5 stars

Loved the whole experience (except for…

Loved the whole experience (except for pick up, I think we just had a team member who wasn’t in a good place). Loved the motorhome, clean and perfect!

Will return next year for sure!!!

October 22, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Nicky

Thank you for the 4 star review. I am really pleased to hear the motorhome was in fantastic condition for you. I will speak to the member of staff who did your check out regarding your feedback.

Kind regards
Just go

Rated 5 out of 5 stars

I'm very grateful to have this…

I'm very grateful to have this experience with Just Go! I rented a Voyager and had a lovely and amazing trip with my little Maltese dog's. I hope everyone can do it as well!

October 15, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Lillian

I am glad that you had a great time and enjoyed our Voyager motorhome model. We hope to see you back again soon for another adventure with us.

Kind regards
Just go

Rated 1 out of 5 stars

motor home had no operational hot water…

motor home had no operational hot water . tv fell off mount and stoped working. toilet vented into van all the time. took over a month to get our bond back . not happy at all

September 7, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Andrew

Thank you for taking the time to leave a review. I have looked into your booking; I can see that the on-road support team fixed the hot water issue that you were having by resetting the panel through instruction over the phone. I cannot see any information on your booking regarding the TV or the toilet unfortunately, had this been communicated to us we would have done everything we could to solve this for you. Due to the damage to the vehicle upon return, the cost for the damage was deducted from your bond, then the rest of your bond was returned to you as soon as this has been processed.

Kind regards
Just go

Rated 5 out of 5 stars

Exccellent Service!

From the first point of contact with RV Super Centre, Andrew was very helpful and a pleasure to deal with. The whole process from start to finish was professional and informative. The habitation technician was knowledgeable and spent time answering extra questions we had, which is what we needed being complete novices in the Motorhome world!

October 19, 2022
Unprompted review
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi

Thank you for the 5 star review. I am really pleased to hear Andrew and the team were so helpful and knowledgeable. If you have any further questions about your motorhome, please feel free to contact us.

Kind regards
RVSC

Rated 5 out of 5 stars

Excellent service

Easy to book. Excellent handover. High quality camper van.

August 25, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Paul

Thank you for the 5 star review. I am glad to hear you enjoyed your whole experience with us. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

No problem booking staff were great as…

No problem booking staff were great as always

October 12, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Graham

Thank you for the 5 star review. I am really pleased to hear the staff were so helpful. we appreciate your continued custom and we look forward to seeing you again soon.

Kind regards
Just go

Rated 4 out of 5 stars

I really appreciated my first

I really appreciated my first experience with a motorcaravan with Just go, my kids loved it and overall it's something we might plan to repeat.
However, please find below a couple of thoughts from my end to make the experience even better:

- Check in: the overall discussion with the Just Go representative at the check in was somehow intimidating. I was made aware of all the sort of risks, additional costs, fees, uncovered damages and so forth that I felt scared to continue my hiring process. While I understand the need to define terms and conditions, Customers also expect to enjoy a vacation in a "peace of mind" status. I was instead super concerned of the consequences I would have incurred in case of even the minimal damage...

- Advising Customers re what they need and what they don't would be a good thing. I was - again - made aware of the risk of returning the caravan without refilling the lpg/adblue/diesel and offered a 170£ package to be free to return the vehicle without any worries. However I realized I didn't consume lpg at all: for a 3 days rent, having some forms of advising might be appreciated

September 30, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Salvatore

Thank you for the 4 star review. I am really pleased to hear you and your family enjoyed your first experience in a motorhome. I am sorry to hear of how you felt following the check in, our staff really want to create an enjoyable experience for you from the moment you arrive to collect the vehicle. The amount of diesel/ad blue and LPG used does differ depending on the type of holiday/break you are having. If you are regularly cooking on the gas hob then the LPG will go down much quicker than if you are going out for evening meals etc.

Kind regards
Just go

Rated 5 out of 5 stars

Great all round experience from pick up…

Great all round experience from pick up through to drop off. The camper van was spotless and very well equipped. Out first camper van experience was great fun and we intend to do it many more times, we'll be renting from Just Go when we do.

September 16, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Brian

Thank you for the 5 star review. I am really pleased to hear you had such an enjoyable experience with us on your first time in a motorhome. We look forward to welcoming you back soon.

Kind regards
Just go

Rated 5 out of 5 stars

5* start to finish!

Thank you to all the team for a trip to remember. This is an 5* experience.

Swift handover with everything explained - the sidekick guide FAQ's were well used but so easy to follow!
Great quality vehicles
Deposit released quickly

We really did have an unforgettable holiday and cannot wait to go again!

September 12, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi David

Thank you for the 5 star review. I am delighted to hear you had such an enjoyable experience with us. We look forward to welcoming you back soon.

Kind regards
Just go

Rated 5 out of 5 stars

Our first experience of a motorhome…

Our first experience of a motorhome trip and we loved it. Once we got used to how everything worked, we did not want to give it back. It drive well down to Cornwall and everything worked perfectly.
The mattress was a little firm for my liking but other than that it was fabulous and we can’t wait to go again.
It helps to have bikes and leave the van on site as the roads and parking are difficult with a large van.

September 16, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Gary

Thank you for the 5 star review. I am really pleased to hear you had such a great experience on your first time in a motorhome. There is an option to add on bike racks as an additional extra for your trip. We look forward to welcoming you back soon.

Kind regards
Just go

Rated 5 out of 5 stars

Renting a motorhome from just go…

Renting a motorhome from just go Toddington branch was all round great experience, the motorhome was absolutely amazing and the staff was so friendly and helpful.
I highly recommend hiring for just go

September 16, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Nicholas

Thank you for the 5 star review. I am really pleased to hear you had such a great experience with us. I will pass on your kind words to the team. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Good service

Good services 2nd time hire

September 9, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi Joyce

Thank you for the 5 star review. I am really pleased to hear you enjoyed your 2nd hire with us. We look forward to seeing you again soon.

Kind regards
Just go

Rated 1 out of 5 stars

The contact support team did not…

The contact support team did not respond majority of times - when I pointed out at the time of return of the vehicle-3 different people said they cannot answer my questions and sent me away

September 16, 2022
Just go Motorhomes - Toddington logo

Reply from Just go Motorhomes - Toddington

Hi

Thank you for taking the time to leave a review. I am sorry to hear of your frustrations. I cannot find your booking number on our system. If you could provide me with this I will look into this further for you.

Kind regards
Just go

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look