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Just go Motorhomes - Toddington Reviews 

249
•
TrustScore 3 out of 5

3.1

Harlington Road, Redhill Farm, LU5 6HF Toddington, England, GB

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See what reviewers are saying

Rated 4 out of 5 stars

Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... See more

Company replied

Rated 1 out of 5 stars

AVOID this company. We hired a motorhome from the Toddington depot for the Easter weekend. The bed broke on the first evening. Despite a number of calls to the "emergency" On Road Support number, no... See more

Rated 4 out of 5 stars

Easy booking, quick answers, fair price. Remote location, like most such outfits. New motorhome in good condition. Check-In and Check-out rather less efficient as everyone comes at more or less the s... See more

Company replied

Rated 1 out of 5 stars

THIS HAS BEEN A NIGHTMARE FROM START TO FINISH. I was charged extra for an early collection at 2.30pm. I arrived at 2.15pm and finally took possession of the vehicle at 5.15pm !!! There are no staff a... See more


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!


Contact info

  • Harlington Road, Redhill Farm, LU5 6HF, Toddington, England, United Kingdom

  • 01525 878000

Premium Motorhomes for Hire

Our Motorhomes have been the UK's favourite for over 20 years.

3.1

Average

TrustScore 3 out of 5

249 reviews

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3.1

All reviews

(249)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

5* start to finish!

Thank you to all the team for a trip to remember. This is an 5* experience.

Swift handover with everything explained - the sidekick guide FAQ's were well used but so easy to follow!
Great quality vehicles
Deposit released quickly

We really did have an unforgettable holiday and cannot wait to go again!

September 12, 2022
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Reply from Just go Motorhomes - Toddington

Hi David

Thank you for the 5 star review. I am delighted to hear you had such an enjoyable experience with us. We look forward to welcoming you back soon.

Kind regards
Just go

Rated 5 out of 5 stars

Our first experience of a motorhome…

Our first experience of a motorhome trip and we loved it. Once we got used to how everything worked, we did not want to give it back. It drive well down to Cornwall and everything worked perfectly.
The mattress was a little firm for my liking but other than that it was fabulous and we can’t wait to go again.
It helps to have bikes and leave the van on site as the roads and parking are difficult with a large van.

September 16, 2022
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Reply from Just go Motorhomes - Toddington

Hi Gary

Thank you for the 5 star review. I am really pleased to hear you had such a great experience on your first time in a motorhome. There is an option to add on bike racks as an additional extra for your trip. We look forward to welcoming you back soon.

Kind regards
Just go

Rated 5 out of 5 stars

Renting a motorhome from just go…

Renting a motorhome from just go Toddington branch was all round great experience, the motorhome was absolutely amazing and the staff was so friendly and helpful.
I highly recommend hiring for just go

September 16, 2022
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Reply from Just go Motorhomes - Toddington

Hi Nicholas

Thank you for the 5 star review. I am really pleased to hear you had such a great experience with us. I will pass on your kind words to the team. We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Good service

Good services 2nd time hire

September 9, 2022
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Reply from Just go Motorhomes - Toddington

Hi Joyce

Thank you for the 5 star review. I am really pleased to hear you enjoyed your 2nd hire with us. We look forward to seeing you again soon.

Kind regards
Just go

Rated 1 out of 5 stars

The contact support team did not…

The contact support team did not respond majority of times - when I pointed out at the time of return of the vehicle-3 different people said they cannot answer my questions and sent me away

September 16, 2022
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Reply from Just go Motorhomes - Toddington

Hi

Thank you for taking the time to leave a review. I am sorry to hear of your frustrations. I cannot find your booking number on our system. If you could provide me with this I will look into this further for you.

Kind regards
Just go

Rated 5 out of 5 stars

Our experience with Just Go was great…

Our experience with Just Go was great from start to finish. All of the staff that we dealt with were helpful and the motorhome we chose was perfect for our needs. The vehicle was spotlessly clean and information supplied was useful. We would highly recommend Just Go for anyone looking for this type of holiday or simply to try a motorhome prior to purchase.

September 5, 2022
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Reply from Just go Motorhomes - Toddington

Hi Sue

Thank you for the 5 star review and comments. I am really pleased to hear you had such a great experience with us. I will pass on your kind words to all of the relevant departments.

We look forward to seeing you again soon

Kind regards
Just go

Rated 4 out of 5 stars

Everything about the vehicle

Everything about the vehicle, the process of collection and the staff was good. 4-stars given to reflect the quality of the website which doesn't have the ability to reflect your booking status as you progress through it and communication post return regarding the liability deposit was non-existent until I enquired. These 2 things just let the side down.

August 31, 2022
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Reply from Just go Motorhomes - Toddington

Hi Andy

Thank you for your review, I will certainly pass these points across to our web and FOH team. I hope you had a good time and we would welcome to see you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Had a great time

Had a great time - van was very nice. :-)

August 31, 2022
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Reply from Just go Motorhomes - Toddington

Hi Mrs Sandham

Thank you for the review and 5 star rating. I am glad you have had a great time and we hope to see you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Thank you!!

Thank you to all the staff at Just Go Toddington. They were very friendly and very thorough on handover. The motorhome we hired was top notch and we had no problems whatsoever. Would definitely recommend and will most definitely use Just Go again.

August 18, 2022
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Reply from Just go Motorhomes - Toddington

Hi Alex

Thank you for the 5 star review. I am really pleased to hear the team were so helpful and the motorhome was in great condition. I will pass these kind words onto the relevant departments.

We look forward to seeing you again soon

Kind regards
Just go

Rated 5 out of 5 stars

Had a challenger Motorhome from them…

Had a challenger Motorhome from them for 8 days, must say I was impressed by the company and the vehicle, it was brand new with only 1500 miles on the clock and was an excellent drive, and we really enjoyed our time in it.
Everything was fine on return but I elected to bring it back a day early it was worth it to return vehicle stress-free in the afternoon. I found topping up the LPG and AdBlu a bit inconvenient and time-consuming for a "newbie" (especially for a total value of only 3 GBP) and would definitely had missed the 10am deadline had I planned this in the morning.

August 25, 2022
Unprompted review
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Reply from Just go Motorhomes - Toddington

Hi Lee

Thank you for the 5 star review. I am really pleased to hear you had such an enjoyable experience with us. There is a document provided in your sidekick pack when you collect the vehicle that you can refer to, which gives locations of local service stations where you can fill up on LPG.

We really appreciate your feedback and we look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

First time

Everything went smoothly as possible great people great products

August 23, 2022
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Reply from Just go Motorhomes - Toddington

Hi Mark
Thank you for the comment and 5 star rating.

We hope to see you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Kiwis on the go

We hired a 2 Berth Mystery and that is what we got. The 2 Berth was ample for me and the wife and was actually very handy being only 6m long.
All and all everything went well apart from a house battery charging problem but after contacting Justgo through the emergency number we came to a happy compromise and we carried on with our trip.
We had the van for nearly 4 weeks and did 2500 miles, mostly in Scotland where we drove the North Coast 500. We would recommend Justgo.

August 21, 2022
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Reply from Just go Motorhomes - Toddington

Hi Brett

Thank you for the 5 star review and comments. I am really pleased to hear you were happy with the mystery vehicle that you received. I am sorry you had an issue with the battery, but I am glad our on road support team could be of great assistance.

We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Car from Just Go

It was my first contact with Just Go, but it will not be my last. Pickup and drop-off of the vehicles was quick and smooth. Nice and competent service. Wonderful holidays

August 18, 2022
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Reply from Just go Motorhomes - Toddington

Hi Pawel

Thank you for the 5 star review and comments. I am glad to hear you had such a great experience with us.

We look forward to seeing you again soon

Kind regards
Just go

Rated 5 out of 5 stars

I would recommend this company very…

I would recommend this company very highly they have gone over and beyond helping us out explaining stuff the sell went smoothly they are very friendly, supportive and knowledgeable

August 17, 2022
Unprompted review
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Reply from Just go Motorhomes - Toddington

Hi Deborah

Thank you for the 5 star review and comments. I am very pleased to hear of the great customer service you received. I will pass on your feedback to the relevant department.

We look forward to seeing you again soon.

Kind regards
Just go

Rated 4 out of 5 stars

Just a suggestion

The ONLY thing I can mention is if possible JustGo give some idea how long the LPG and Leisure batteries usually last with moderate usage. As first timers I was constantly concened we would not last and it was nigh on impossible to find a garage that sold LPG. Other than this (and this is not really a fault) I could not find fault with the service or the vehicle.

August 16, 2022
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Reply from Just go Motorhomes - Toddington

Hi Sean

Thank you for the 4 star review and comments. I will pass on your feedback to the relevant department as this information should have been explained to you when the vehicle was checked out. There is a side kick document provided to you with your hire which contains locations of local garages that sell LPG.

Once again thank you for your feedback and we hope to see you again soon.

Kind regards
Just go

Rated 4 out of 5 stars

Recent campervan hire

We have been hiring annually from Just Go for several years and have always been 100 happy with our campervan, however this year we did not get the vehicle we reserved. Instead we were given something equivalent that was inferior. Manual wasn’t for our vehicle, sun shades didn’t fit the windows and a poor configuration of space meant no work surface in the kitchen area and the bedroom did not have jack and jill doors like the model we reserved. It was open plan - to isolate the bedroom you have to leave the toilet door fully open and enjoy the smell of the toilet chemical in the bedroom. Hardly any storage area either. Pick up and drop service excellent as usual.

August 16, 2022
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Reply from Just go Motorhomes - Toddington

Hi Chris

Thank you for the 4 star review and comments. I am sorry to hear of your frustration following your most recent hire with us. Due to production issues following the pandemic we are still awaiting deliveries of over 30 vehicles, meaning that we do have to sometimes swap vehicles depending what is available.

I have looked into your booking and I will pass your feedback over to the fleet team so they can check the vehicle over regarding the points you have highlighted.

Once again I am sorry to hear of your frustration and we look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

First time renting from Just Go

First time renting from Just Go, collected a brand new motorhome which was a lovely surprise. Hand over very good.

Van excellent, had a fantastic holiday, can’t recommend them enough!

August 14, 2022
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Reply from Just go Motorhomes - Toddington

Hi Chris

Thank you for the 5 star review and comments. I am pleased to hear you had such a great time on your first hire with us. I will pass on your lovely feedback to the relevant departments.

Kind regards
Just go

Rated 4 out of 5 stars

we really enjoyed our experience

we really enjoyed our experience, the van was brand new and immaculate. it was super comfy and we would definitely do it again. the only negative was the charge for leaving the car there during our rental of the van, we felt this was a little unfair and should have been included with the hire of the van.

August 11, 2022
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Reply from Just go Motorhomes - Toddington

Hi Patrick,

Thank you for the 4 star review and comments. I am pleased to hear the vehicle was in such great condition, I will pass this onto the fleet team that prepared the vehicle for you.

We really appreciate your feedback and I will pass on your comments to the relevant departments.

We look forward to seeing you again soon.

Kind regards
Just go

Rated 5 out of 5 stars

Excellent staff

Excellent staff, easy process great explanation on handover, we will be hiring again

August 10, 2022
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Reply from Just go Motorhomes - Toddington

Hi Stuart

Thank you for the 5 star review and lovely comments. I am glad to hear you had such a great experience with us.

We look forward to seeing you again soon.

Kind regards
Just go

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