Dreadful service. Booked a 2pm pickup service from the London Liton depot, confirmed on my booking. Arrived early, 2 staff dealing with returns and contracts. Now 3.37pm and still not served. Staff ru... See more
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See what reviewers are saying
Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... See more
Company replied
We had several issues with the camper. Bed slats fell out of one of the beds making it unusable. We were only given 3 out of 4 sets of bedding we paid for. USB points did not work. Wait times to coll... See more
Rented from the Dunstable branch, lovely staff, clean and new-ish and well maintained camper. Stress free check in and check out only small criticism would be there was now way to ignite the gas ho... See more
Company replied
Company details
Written by the company
From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!
Contact info
Harlington Road, Redhill Farm, LU5 6HF, Toddington, England, United Kingdom
- 01525 878000
Premium Motorhomes for Hire
3.3
Average
244 reviews
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Our experience with Just Go was great…
Our experience with Just Go was great from start to finish. All of the staff that we dealt with were helpful and the motorhome we chose was perfect for our needs. The vehicle was spotlessly clean and information supplied was useful. We would highly recommend Just Go for anyone looking for this type of holiday or simply to try a motorhome prior to purchase.
September 5, 2022
Reply from Just go Motorhomes - Toddington
Hi Sue
Thank you for the 5 star review and comments. I am really pleased to hear you had such a great experience with us. I will pass on your kind words to all of the relevant departments.
We look forward to seeing you again soon
Kind regards
Just go
Everything about the vehicle
Everything about the vehicle, the process of collection and the staff was good. 4-stars given to reflect the quality of the website which doesn't have the ability to reflect your booking status as you progress through it and communication post return regarding the liability deposit was non-existent until I enquired. These 2 things just let the side down.
August 31, 2022
Reply from Just go Motorhomes - Toddington
Hi Andy
Thank you for your review, I will certainly pass these points across to our web and FOH team. I hope you had a good time and we would welcome to see you again soon.
Kind regards
Just go
Very helpful and friendly staff.
September 7, 2022
Reply from Just go Motorhomes - Toddington
Hi Pam
Thank you for your review. I am glad the team looked after you and we hope to see you again.
Kind regards
Just go
Reply from Just go Motorhomes - Toddington
Hi Mrs Sandham
Thank you for the review and 5 star rating. I am glad you have had a great time and we hope to see you again soon.
Kind regards
Just go
Thank you!!
Thank you to all the staff at Just Go Toddington. They were very friendly and very thorough on handover. The motorhome we hired was top notch and we had no problems whatsoever. Would definitely recommend and will most definitely use Just Go again.
August 18, 2022
Reply from Just go Motorhomes - Toddington
Hi Alex
Thank you for the 5 star review. I am really pleased to hear the team were so helpful and the motorhome was in great condition. I will pass these kind words onto the relevant departments.
We look forward to seeing you again soon
Kind regards
Just go
Had a challenger Motorhome from them…
Had a challenger Motorhome from them for 8 days, must say I was impressed by the company and the vehicle, it was brand new with only 1500 miles on the clock and was an excellent drive, and we really enjoyed our time in it.
Everything was fine on return but I elected to bring it back a day early it was worth it to return vehicle stress-free in the afternoon. I found topping up the LPG and AdBlu a bit inconvenient and time-consuming for a "newbie" (especially for a total value of only 3 GBP) and would definitely had missed the 10am deadline had I planned this in the morning.
August 25, 2022
Unprompted review
Reply from Just go Motorhomes - Toddington
Hi Lee
Thank you for the 5 star review. I am really pleased to hear you had such an enjoyable experience with us. There is a document provided in your sidekick pack when you collect the vehicle that you can refer to, which gives locations of local service stations where you can fill up on LPG.
We really appreciate your feedback and we look forward to seeing you again soon.
Kind regards
Just go
Reply from Just go Motorhomes - Toddington
Hi Mark
Thank you for the comment and 5 star rating.
We hope to see you again soon.
Kind regards
Just go
Kiwis on the go
We hired a 2 Berth Mystery and that is what we got. The 2 Berth was ample for me and the wife and was actually very handy being only 6m long.
All and all everything went well apart from a house battery charging problem but after contacting Justgo through the emergency number we came to a happy compromise and we carried on with our trip.
We had the van for nearly 4 weeks and did 2500 miles, mostly in Scotland where we drove the North Coast 500. We would recommend Justgo.
August 21, 2022
Reply from Just go Motorhomes - Toddington
Hi Brett
Thank you for the 5 star review and comments. I am really pleased to hear you were happy with the mystery vehicle that you received. I am sorry you had an issue with the battery, but I am glad our on road support team could be of great assistance.
We look forward to seeing you again soon.
Kind regards
Just go
Car from Just Go
It was my first contact with Just Go, but it will not be my last. Pickup and drop-off of the vehicles was quick and smooth. Nice and competent service. Wonderful holidays
August 18, 2022
Reply from Just go Motorhomes - Toddington
Hi Pawel
Thank you for the 5 star review and comments. I am glad to hear you had such a great experience with us.
We look forward to seeing you again soon
Kind regards
Just go
I would recommend this company very…
I would recommend this company very highly they have gone over and beyond helping us out explaining stuff the sell went smoothly they are very friendly, supportive and knowledgeable
August 17, 2022
Unprompted review
Reply from Just go Motorhomes - Toddington
Hi Deborah
Thank you for the 5 star review and comments. I am very pleased to hear of the great customer service you received. I will pass on your feedback to the relevant department.
We look forward to seeing you again soon.
Kind regards
Just go
Just a suggestion
The ONLY thing I can mention is if possible JustGo give some idea how long the LPG and Leisure batteries usually last with moderate usage. As first timers I was constantly concened we would not last and it was nigh on impossible to find a garage that sold LPG. Other than this (and this is not really a fault) I could not find fault with the service or the vehicle.
August 16, 2022
Reply from Just go Motorhomes - Toddington
Hi Sean
Thank you for the 4 star review and comments. I will pass on your feedback to the relevant department as this information should have been explained to you when the vehicle was checked out. There is a side kick document provided to you with your hire which contains locations of local garages that sell LPG.
Once again thank you for your feedback and we hope to see you again soon.
Kind regards
Just go
Recent campervan hire
We have been hiring annually from Just Go for several years and have always been 100 happy with our campervan, however this year we did not get the vehicle we reserved. Instead we were given something equivalent that was inferior. Manual wasn’t for our vehicle, sun shades didn’t fit the windows and a poor configuration of space meant no work surface in the kitchen area and the bedroom did not have jack and jill doors like the model we reserved. It was open plan - to isolate the bedroom you have to leave the toilet door fully open and enjoy the smell of the toilet chemical in the bedroom. Hardly any storage area either. Pick up and drop service excellent as usual.
August 16, 2022
Reply from Just go Motorhomes - Toddington
Hi Chris
Thank you for the 4 star review and comments. I am sorry to hear of your frustration following your most recent hire with us. Due to production issues following the pandemic we are still awaiting deliveries of over 30 vehicles, meaning that we do have to sometimes swap vehicles depending what is available.
I have looked into your booking and I will pass your feedback over to the fleet team so they can check the vehicle over regarding the points you have highlighted.
Once again I am sorry to hear of your frustration and we look forward to seeing you again soon.
Kind regards
Just go
First time renting from Just Go
First time renting from Just Go, collected a brand new motorhome which was a lovely surprise. Hand over very good.
Van excellent, had a fantastic holiday, can’t recommend them enough!
August 14, 2022
Reply from Just go Motorhomes - Toddington
Hi Chris
Thank you for the 5 star review and comments. I am pleased to hear you had such a great time on your first hire with us. I will pass on your lovely feedback to the relevant departments.
Kind regards
Just go
we really enjoyed our experience
we really enjoyed our experience, the van was brand new and immaculate. it was super comfy and we would definitely do it again. the only negative was the charge for leaving the car there during our rental of the van, we felt this was a little unfair and should have been included with the hire of the van.
August 11, 2022
Reply from Just go Motorhomes - Toddington
Hi Patrick,
Thank you for the 4 star review and comments. I am pleased to hear the vehicle was in such great condition, I will pass this onto the fleet team that prepared the vehicle for you.
We really appreciate your feedback and I will pass on your comments to the relevant departments.
We look forward to seeing you again soon.
Kind regards
Just go
Excellent staff
Excellent staff, easy process great explanation on handover, we will be hiring again
August 10, 2022
Reply from Just go Motorhomes - Toddington
Hi Stuart
Thank you for the 5 star review and lovely comments. I am glad to hear you had such a great experience with us.
We look forward to seeing you again soon.
Kind regards
Just go
fantastic service .First time hirer so…
fantastic service .First time hirer so was very concerned that the process and actual driving would be very challenging.It was so well explained and the vehicle are so fantastic it was like driving a car.
Had a great time motor camping at a festival and would definitely repeat
August 5, 2022
Reply from Just go Motorhomes - Toddington
Hi Eugene
Thank you for the 5 star review and comments. I am pleased to hear you had such a great experience on your first time hiring with us. I am also glad to hear that the team put you at ease with their thorough explanation when handing the vehicle over. I will pass these kind words onto them.
We look forward to seeing you again soon!
Kind regards
Just go
Reply from Just go Motorhomes - Toddington
Hi Andrew
Thank you for the 5 star rating and review.
I am pleased to hear you had such an enjoyable experience with us and we look forward to seeing you again soon.
Kind regards
Just go
Reply from Just go Motorhomes - Toddington
Hi Edward,
Thank you for taking the time to leave a review and I am pleased to hear the staff were great.
There is an on road support team that you can contact throughout your hire to try and resolve any issues with your motorhome.
We hope to see you again soon.
Kind regards
Just go
Just go looked after us from booking to…
Just go looked after us from booking to collecting the motorhome and returning. This is the 2nd time we’ve used them. Would definitely recommend to friends and family
July 26, 2022
Reply from Just go Motorhomes - Toddington
Hi Lesley
Thank you for taking the time to review us. I am glad that you enjoyed your time with us and we hope to see you for a third time soon!.
Kind regards
Just go
Excellent service as always from the…
Excellent service as always from the after sales and service team.
Thank you Andrew and all the staff in the main reception area.
Nicky
July 22, 2022
Unprompted review
Reply from Just go Motorhomes - Toddington
Hi Nicky
Thank you for your comments and 5 star rating. I am glad that our after sales/service team have looked after you well.
Kind regards
RVSC
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