Justkidsthings Reviews 

1,424
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing company with great offer prices on branded baby items and super fast delivery. Ordered from them twice now and always get a cheaper deal. Would highly recommend.

Rated 5 out of 5 stars

Great experience shopping here. Best prices I could find online, aside from that, shout out to Caroline who was quick and responsive in her communications and got my item to me so quick. Many thanks!

Rated 5 out of 5 stars

After reading some reviews here, I thought delivery might take a week or two but I've been so wrong!! All items arrived within 2 days! We also got emails confirming order, payment and notificati... See more

Rated 5 out of 5 stars

Amazing product availability: the baby be I was looking for was out of stock I in all major retailers but all Colors and models were available on justkidthings website. Super quick delivery and fr... See more

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 4 out of 5 stars

Overall, good value for money

Bought Thule Glide 2 pushchair and it arrived in the wrong package (Thule Urban Glide 2). When we opened the box, we found that we can't use the pushchair, because one part was missing. We got in touch with Justkidsthings and they managed to sort it out in a few weeks. Overall, not so bad experience. I would rate it 4 out of 5 stars.

February 22, 2021
Rated 1 out of 5 stars

Really horrible customer services

Really horrible customer services. Snooty all the way. I would go to John Lewis or somewhere else where if you run into any issues with your order you will not be met with such an obnoxious person on the phone. I was just about to buy a buggy from them but was so put off by how rude the woman was on the phone. I thought ' These guys could be trouble, and I'll take my business else where thank you very much' BUY ELSE WHERE

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely company and customer service

Lovely company and Caroline was always so responsive to my questions or enquires. Ordered quite a few things which were on back order but once in stock were sent out promptly. Was my first time using this site and I would certainly recommend.

February 19, 2021
Rated 5 out of 5 stars

Fantastic site

I bought a running buggy last year with some accessories and I have bought further items from the site since as the service was so good. Communication was prompt, helpful and friendly.

February 5, 2021
Rated 2 out of 5 stars

Sadly very disappointed at present as…

Sadly very disappointed at present as when purchased the buggy it advised new stock coming in January.

I have had to chase a few times and not sure whether I would have had anyone advise me that now it is February/March before.

Having an 8 month old baby and stuck in house with covid and financial constraints - this really has not helped us mentally at all.

When I chased I was asked if I would like the lighter blue; however this will not do when out in mud, etc.

I understand covid makes things difficult for all; however better customer service in you advising me more regularly would have been sincerely appreciated.

We might just need to get a refund...

January 27, 2021
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Reply from Justkidsthings

Sorry to hear you aren't happy Ilse but I think this review a little unfair. When ordering the Urban Glide in Black you were fully aware that there was only a predicted stock date from Thule, and that this was outside of our control. The stock date has indeed changed but the website has been fully updated with dates at all times for pre orders to check current situation. The new dark navy colourway 2020 model is arriving with us in the next few days if you would like to switch colour.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Fast delivery and seller very quickly told me 1 of 3 items were out of stock and offered to either wait for all 3 or to send out the 2 that were in stock. Very helpful and friendly. Would give 6 stars if I could

January 22, 2021
Rated 5 out of 5 stars

When placing my order

When placing my order, I accidentally selected the wrong colour. I informed you of this error and you were very quick to respond and amend the order. Service was fantastic and I was kept informed of the delivery status throughout. Would recommend Justkidsthings to everyone.

January 21, 2021
Rated 5 out of 5 stars

Thule Glide 2

Caroline could not have been more helpful when advising me on which pram to choose - much appreciated!

January 20, 2021
Rated 5 out of 5 stars

Very happy with Just kids things

Very happy with Just kids things. My pushchair arrived safe and sound. There was a delay (which is to be expected during covid times!) but Caroline from Just Kids Things maintained regular contact and kept me updated. The pushchair is perfect (and at a great price!) and came with a bonus raincover. Thank you!

January 19, 2021

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