Justkidsthings Reviews 

1,424
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing company with great offer prices on branded baby items and super fast delivery. Ordered from them twice now and always get a cheaper deal. Would highly recommend.

Rated 5 out of 5 stars

Great experience shopping here. Best prices I could find online, aside from that, shout out to Caroline who was quick and responsive in her communications and got my item to me so quick. Many thanks!

Rated 5 out of 5 stars

After reading some reviews here, I thought delivery might take a week or two but I've been so wrong!! All items arrived within 2 days! We also got emails confirming order, payment and notificati... See more

Rated 5 out of 5 stars

Amazing product availability: the baby be I was looking for was out of stock I in all major retailers but all Colors and models were available on justkidthings website. Super quick delivery and fr... See more

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Simply brilliant!

Brilliant customer service with a wonderful personal touch. Incredibly competitive pricing. Delighted with our order and the service received.
What a big difference it makes! Thank you!

January 12, 2021
Rated 5 out of 5 stars

Would recommend!

Caroline has been so helpful with both my orders of the Thule Urban Glide 2 and the Thule Urban Glide 2 Double. You can rely on her if you need help. Seriously recommend.

January 12, 2021
Rated 5 out of 5 stars

Very fast delivery and great price

I ordered the Thule Urban Glide 2 from justkidsthings. I was a little wary at first as they were selling them at such a good price and I didn't know them. I needn't have worried. They dispatched really fast (I think I received the order 2 days later!) and I love this running buggy so much. Very impressed.

December 21, 2020
Rated 5 out of 5 stars

Good customer service

Good customer service. Was updated on expected delivery time without having to ask. Pram came well packaged and no faults found. Looking forward to using it!
Would definitely use the website again.

December 21, 2020
Rated 1 out of 5 stars

Spent almost £800 on a Thule buggy and…

Spent almost £800 on a Thule buggy and accessories. Bought a booster seat as we weren't sure if we would need it. Anyway turned out we didn't. Returned the item in the original packaging at our cost. Waited a couple of weeks , heard nothing. Chased it up and only then we're we told that we wouldn't be getting a refund as the box had been opened!?! and that for an additional fee the item could be returned to us with the suggestion we put it on eBay to try and get some money back!?! Anyway, tried to be reasonable with them and they then responded to say it was because the box had been opened and point blank refused to give a refund. Fuming!!!
If you think you might want to return anything, DO NOT BUY from this store!
(Their refund policy is oblique and customer service a bit shady. Oh and on getting the unwanted item back from the store, the box was in perfect condition along with the item - I have photos)

November 29, 2020
Unprompted review
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Reply from Justkidsthings

It is always sad when someone writes a review such as this as we always do our best. The box and newborn support was in good condition, but sadly the internal plastic wrap that is sealed at point of manufacture around this newborn support was ripped and unusable, and it was for this reason that a refund was not possible. Our T&C's are very clear. Not because we want to be difficult, but because we want every consumer to receive brand new unused goods. A new consumer would have had every right to wonder why an item for a newborn was not in a plastic seal bag.

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