While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jw have a good range of products. I purchased some Genetix Supplements which I know from past experience are decent and have high strength dosages. Good value for money and quick delivery. I can't f... See more

Rated 5 out of 5 stars

Have used this firm a few times now,had an issue with the last order where one item was missed with their packing department. Contacted the company by phone and the lovely lady looked into it,sorted t... See more

Company replied

Rated 5 out of 5 stars

I've ordered many times over the years and never had any issues. My latest order was no different. Great pricing, arrived in around a week and was well packaged. Not sure what else you can ask for?... See more

Company replied

Rated 4 out of 5 stars

Website basic but gets the job done. BEWARE - if paying with American Express you will be charged a fee!! Charge not stated until after you have paid, which isn't ideal. Delivery was next day which wa... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Written by the company

JW Supplements™ is an online retailer specialising in high-quality sports nutrition and wellness products. Now operating under new management, we are focused on delivering a reliable, consistent, and professional customer experience. We supply a carefully selected range of premium, performance-focused formulations from established brands, including exclusive UK distribution on selected product lines. This allows us to offer access to trusted products that are not widely available, while maintaining strict standards around quality, authenticity, and consistency. Our range includes protein powders, vitamins, minerals, amino acids, and general health supplements, all chosen to support training, recovery, and active lifestyles. Every product is sourced from reputable manufacturers, with an emphasis on quality control and dependable supply. We aim to offer competitive pricing across our range, ensuring customers receive strong value without compromising on product quality. Combined with efficient order processing, fast dispatch, and reliable UK and international delivery, we focus on providing a dependable overall service. As a business under new ownership, we are committed to raising standards across all areas, including service, communication, and customer experience. Continuous improvement remains a key focus as we continue to build and strengthen the JW Supplements brand. Our approach is simple — premium quality products, exclusive access to selected brands, competitive pricing, and a level of service customers can rely on.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best!

Never a bad experience from these guys. Do not hesitate to place an order and you’ll no doubt get it the next day!

April 12, 2021
Rated 5 out of 5 stars

Brilliant products & service

Excellent, reliable products from a firm that consistently provides top-notch customer service...even when dealing with a yank, some 3500-odd miles from their offices. Couldn't ask for more thoughtful, considerate treatment. Highest recommendation!

April 5, 2021
Rated 5 out of 5 stars

Very fast delivery and cheap

Made my order at 10am. My order was then processed and shipped by 12pm and the item was at my door the next day. Price of the product I bought was also the cheapest I could find compared to other places.

April 5, 2021
Rated 1 out of 5 stars

Dont buy anything of ur not from UK

this company does not respond to the mail, I have been waiting for my package for almost a month now. The only thing they send back via email is a lot of advertising and what I think of them. Well here you have my answer!

March 30, 2021
Rated 1 out of 5 stars

fake products

fake products .. ordered s4 from brawn nutrition and rad 140 and was placebo . also mk 677 and Titan a stack of yk 11 rad 140 and lgd .

March 19, 2021
JW Supplements™ logo

Reply from JW Supplements™

Thank you for your feedback.

This review relates to a period prior to the current management of JW Supplements. Since taking over, we have implemented stricter sourcing and quality control processes to ensure all products are genuine and meet our standards.

We take any concerns regarding product authenticity very seriously, as quality and reliability are a key focus of the business today.

If you would like us to review this further, please feel free to contact us directly.

Kind regards,
JW Supplements

Rated 3 out of 5 stars

Missing One of the Items

I ordered two different products in early March and paid for 3 day shipping. I recieved the two bottle of product one, but product two was missing from the order. I have emailed twice and no response.
I am a loyal customer of JWS. I have had many orders fulfilled successfully and I am hoping that this issue is resolved.
Always quality supplements.

Just having trouble this time...

All has been rectified. JW on point as always.

March 16, 2021
Rated 5 out of 5 stars

Legit shop, outstanding customer support

They sent me my parcel in 16.12.2020. Due to Brexit chaos my parcels got lost. So I mailed them. They sent a new package, which i received in friday 26.02.

They are really concerned about the customers issues.

March 1, 2021
Rated 4 out of 5 stars

No fuss!

Great company to do business with, nice & simple, no fuss, delivered on time.
Will use in the future and recommend to friends, family and colleagues.

February 27, 2021
Rated 1 out of 5 stars

Stay away

No response on email, ordered and of December and still haven’t got any information.
Mailing them every day

February 14, 2021
Rated 1 out of 5 stars

FAKE sarms yk11: Myo-11 Matrix Labs

1)review for product: Myo-11 (yk11) Matrix Labs -ZERO effect, zero active substances in this product.. I had yk11 many times before and i can surely say: This one is pure FAKE!! Not first bad review here for this company.
2) I am disappointed for zero interest from JW wupplements, they never answered and published any of my negative review on their products, only a good one ... Petr

February 14, 2021
JW Supplements™ logo

Reply from JW Supplements™

Thank you for your feedback.

This review relates to a period prior to the current management of JW Supplements. Since taking over, we have implemented stricter sourcing and quality control processes to ensure all products are genuine and meet our standards.

We take any concerns regarding product authenticity very seriously, as quality and reliability are a key focus of the business today.

If you would like us to review this further, please feel free to contact us directly.

Kind regards,
JW Supplements

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look