K12 - Florida Cyber Charter Academy Reviews 

65
TrustScore 4 out of 5

4.0

9143 Philips Hwy, Suite 590, 32256 Jacksonville, FL., US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Love K12! Pulled my son from brick and mortar in 3rd grade due to some issues that were not being resolved. K12 has made a huge difference for him. He’s moving onto 6th this coming school year and I... See more

Company replied

Rated 5 out of 5 stars

This is my child's, second yr attending online. She loves it, especially since she suffers from serve anxiety. You have access to see how your child performance. Teachers are great, they respond back,... See more

Company replied

Rated 5 out of 5 stars

This program has been an absolutely blessing for my children! The transition from brick and mortar was easy. The programs are not hard to follow. Staff is absolutely amazing. Always willing to help or... See more

Company replied

Rated 2 out of 5 stars

My children and myself have not appreciated the change in the new learning site. My middle child is not as savvy as my other 2 so it’s just a lot of surfing everywhere to submit ticket codes in order... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Florida Cyber Charter Academy (FLCCA) is a full-time online public school providing a tuition-free education to students in grades K-12 throughout Florida. FLCCA, powered by K12, a Stride, Inc. portfolio brand, offers flexible, personalized learning with a curriculum designed for academic success. With 25 years of experience, K12 has led the nation in providing online education programs that help students thrive. Learn more at flcca.k12.com.


Contact info

  • 9143 Philips Hwy, Suite 590, 32256, Jacksonville, FL., United States

  • 877-490-3607

4.0

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(65)

1,944 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT SCHOOL!!!

I LOVE THIS SCHOOL, ITS PERFECT!! MY KIDS LOVE IT AND IS SHOWING BIG GROWTH!

April 21, 2026
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're happy to hear that your children are thriving! Thank you for sharing their growth and your positive experience with our school.

Rated 5 out of 5 stars

Great school Smart teachers

My child is happy and motivated to learn. The teachers are great they do awesome motivating and teaching. Thank you for being great motivators igniting student curiosity.

April 21, 2026
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

Hello. We're happy your child is motivated to learn! It's wonderful to hear that our teachers are appreciated for motivating and teaching students, igniting their curiosity. We appreciate your feedback.

Rated 5 out of 5 stars

I love having my kids at home

I love having my kids at home. Great teachers. Thank you for a wonderful experience! If you are interested in virtual learning, K12 is the ONLY way to go!

April 16, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We appreciate your kind review. It’s wonderful to hear that virtual learning has been a good fit for your family and that your experience with our instructional team has been so positive!

Rated 1 out of 5 stars

do not send your children here

do not send your children here. it started out okay even though I had to send them information several times now here it is at the end of the year and Danielle is contacting me telling me that she's going to lock my son's portal so he cannot do his school work and move on to the next grade for next year because she can't find my son's Florida school physical form that we sent in at the beginning of the year Make it make sense he wouldn't have been able to go to school year without having all this in there So now my son will not be passing this year because of that because I no longer have that we move to another house and I have no idea where it's at at this point be very careful here we are what two months from the kids finishing school in this pops up? clearly somebody don't have their stuff together there I will be getting hold of the Florida State board of education about this as well and they are very aware that I'm doing this

April 2, 2026
Unprompted review
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're so sorry to hear this has been your experience. If you have a moment, please send an email to help@k12.com with more details about your situation. We would like to lend a hand in getting this resolved.

Rated 1 out of 5 stars

I wouldn't recommend this school since

I wouldn't recommend this school since, while it wasn't too bad previous year, it has gotten considerably worse this year. Despite the fact that two of my children attend this school, I repeatedly gave them required documentation, but each time they claimed not to have it. By the end of the school year, I ended up having to get in contact with the principal and attach the document to the email which was told by the principle the document had been recieved. The same issue with the same document this year, and I was contacted by phone and email about it a few days ago. I couldn't locate the same paperwork because of packing, so I had to schedule an appointment to pick it up. I did try to call the school to let them know but I could never get a hold of anyone. The missing document (so they claim) resulted in the unenrollment of one of my children. The documentation of the other children were in order. The school lacks communication and is unprofessional and careless, and this is ridiculous. They claimed to have emailed me about this matter back in July, but I never got the email. If that were the case, they ought to have given me a call in July. I did not recieve a call. They gave me seven days to upload the document, and I had until the end of October to do it. Just unenrollment; no call to obtain an update. My other child who is currently enrolled has IEP.

November 3, 2025
Unprompted review
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you’ve faced, especially regarding documentation and communication. We understand how frustrating and disruptive this must be for you and your children, and we want to help make things right.

To ensure we can look into this matter thoroughly and provide the support you need, we kindly ask that you reach out to us directly at help@k12.com. Please include your student's name, phone number, your name, any relevant details or documentation you have, and our team will work with you to investigate and resolve the issue as quickly as possible.

We value your family’s commitment to education and appreciate your patience as we work to improve our processes. Supporting every student—especially those with IEPs and unique learning needs—is a responsibility we take seriously, and we want to ensure your concerns are addressed with care and urgency.

Warm regards,
K12 Customer Support Team

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I had my son enrolled in a school, had all information approved through the portal even a start date just for them to withdrawal him because they said his report card and immunization records didn't get approved, then why did they approve them in the portal to begin with, and one of your employees named lex was very rude and argumentative.I cant even redo the forms because they said the enrollment was closed. very upset and disappointed.

September 28, 2025
Unprompted review
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're very sorry to hear about the difficulties you experienced with your son's enrollment. We will be reaching out to obtain more information so we can look into your account to further assist.

Rated 4 out of 5 stars

Good school

I like how the teacher’s pay attention to their students

January 21, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're so happy to hear this! Thank you so much for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

My grandson loves this school

My grandson loves this school

June 13, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

Aww, this is so wonderful to hear! We appreciate you taking the time to share this positive feedback with us.

Rated 5 out of 5 stars

This school is great

This school is great! They helped my child to be successful.

June 11, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're glad you feel that way! It's wonderful to know we could contribute to your child's success. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

We love FLCCA great teacher that focus…

We love FLCCA great teacher that focus on giving the best teaching tools for the students.

June 11, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're happy to hear that the teaching tools provided have been beneficial for the students. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

We are moving a lot in the last 7 years…

We are moving a lot in the last 7 years and our daughter is happy because she do not have to change the school. She do not have to lose classes.

June 11, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're happy to hear that our services have provided stability for your daughter's education during your frequent moves. Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

K12 teachers are Awesome!

The teachers are all Amazing and really care about making sure our kids are successful! 😄

May 29, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're happy to hear that the teachers' dedication to your children's success resonates with you. Thank you for sharing your positive experience with us!

Rated 4 out of 5 stars

School tactics

This is a good school. But I've had problems with the attendence policy.
They say turn in attendence forms for absences and I did only for them not to excuse my student. They schedule the student for on-site testing and class on the same day and unexcused it again even when I sent the form. They did fix it but I had to fight for it. I've tried to reach the principle for a formal complaint but I've received no response. Other then that we have had no other problems.

May 20, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We appreciate your feedback. We're sorry you experienced attendance policy issues and the difficulty resolving them. We're glad you haven't had other problems. Please do not hesitate to reach out to teachers or admin if you have any further concerns.

Rated 5 out of 5 stars

Our family likes everything about the…

Our family likes everything about the school.
Live teachers, flexible schedules etc.

June 5, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're happy to hear that your family enjoys the live teachers and flexible schedules that we offer. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The flexibility and how the teachers…

The flexibility and how the teachers communicated with me about my child’s education.

June 4, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

Thank you so much for your kind words—we’re glad the support and flexibility made a difference!

Rated 5 out of 5 stars

Great school.

Covid destroyed my children's confidence with going to face to face school. I'm very petrified to send my kids back to public school. FLCCA has worked miracles with my children. They actually have personal finance class. Excellent curriculum. Excellent teachers.

June 4, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We appreciate you sharing your experience. It means a lot to us that we've been able to help your children regain confidence and provide them with a valuable curriculum. We're glad that our teachers have been beneficial for your family.

Rated 5 out of 5 stars

FLCCA is awesome!

My daughter has attended FLCCA for the past several years. We love FLCCA! The teachers are awesome and hold the students responsible and accountable for their attendance and assignments. The structure of FLCCA is very meticulous and really is the best choice for online school. We had a wonderful experience. My daughter is going into 10th grade and is transitioning back into a brick and mortar charter school, more so for the social aspect of school. But I would definitely choose FLCCA if she decides to go back to online.

June 3, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're happy to hear that your daughter's experience with our school has been wonderful! We appreciate your kind words regarding our teachers and the structure of our online program. We wish her all the best as she transitions to high school. We're glad to know you would consider our school again.

Rated 5 out of 5 stars

I love that the students had chances to…

I love that the students had chances to get a better grade on their assignments and test. They are able to be more independent and more time to complete an assignment or test instead of just a few minutes. The administration, staff and teachers respond and keep you updated on your child's progress and what they need to complete or even try again on an assignment if the grade was bad. I have experience two of the schools Digital Academy of Florida and Florida Cyber Charter Academy.

May 30, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're glad you appreciate the opportunities for students to improve their grades and have more time on assignments. It's great to know that you feel well-informed about your child's progress and support system. Thank you for sharing your experiences with both academies!

Rated 5 out of 5 stars

Thank you K12

My son has been successful thanks to the teachers and therapists from K12, he has been in K12 since Kindergarten. My son loves interacting with his classmates and teachers. This has been the best decision.

June 4, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're happy to hear that the teachers and therapists have helped your son succeed since kindergarten! It's wonderful he enjoys interacting with his classmates and teachers. We appreciate you sharing this positive experience.

Rated 5 out of 5 stars

Great at home public school.

We’ve been enrolled with K12 for two years now and are looking forward to the next years to come. Our little one will also be enrolled next year to start off Kindergarten. It’s an amazing experience to be able to be a part of our kids learning journey. We get to be involved as opposed to just sending them to school. The excitement when they learn something new and they look for you to share their new skills is truly something worth experiencing. Schedule is great, they let you know when schools out ahead of time, and their communication is quick. Highly recommend for those looking for at home public school and to be more involved with their kids. They send you everything you need right before the new school year starts too.

May 29, 2025
K12 - Florida Cyber Charter Academy logo

Reply from K12 - Florida Cyber Charter Academy

We're happy to hear that you've had such a wonderful experience with our program over the past two years! It's great to know that you value being actively involved in your children's education and appreciate our communication. We're glad we can support your family's learning journey!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look