K12 - Kentucky Virtual Academy Reviews 

87
TrustScore 4.5 out of 5

4.5

301 Poplar Street, 40111 Cloverport, KY, US


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Rated 4 out of 5 stars

It's not perfect enough to be 5 stars but it's great enough to teach students when they can't be in real school outside. We love the ability to stay safe while still getting an education as our family... See more

Company replied

Rated 5 out of 5 stars

Works well for any schedule and kids can work at their own pace as well as have teachers there for live class connect great alternative for anyone that has a real problems. Health problems are just ov... See more

Company replied

Rated 5 out of 5 stars

Such an amazing school! Our daughter has thrived here at KYVA and is doing better online then in traditional in person learning. The teachers set a strict schedule and area always there to assist our... See more

Company replied

Rated 5 out of 5 stars

My daughter is doing so much better with her eating disorder and almost in total remission now that she does not have the pressure of sitting in a huge cafeteria watching others eat and feeling overw... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Kentucky Virtual Academy (KYVA) is a full-time, tuition-free online public school serving K-12th grade students statewide. As part of the Cloverport Independent School District, KYVA provides an engaging, flexible learning environment led by experienced educators. KYVA is powered by K12, a Stride, Inc. portfolio brand, which has been the leader in online education for 25 years. Learn more at kyva.k12.com.


Contact info

  • 301 Poplar Street, 40111, Cloverport, KY, United States

  • 855-550-2738

4.5

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.5

All reviews

(87)

1,932 reviews in the last 12 months

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Rated 5 out of 5 stars

WE LOVE KYVA!

We have been a part of KYVA for 2 years now and we love it. The communication from teachers and staff is so good and we are notified of everything that is happening. The school work is easy to navigate once you get used to it and if there are any issues, messaging teachers for help is easy to do! We will continue being a part of KYVA for as long as possible! We highly recommend and we have told a few others that are interested in virtual schooling!

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Hello. Thank you so much for your wonderful review! We’re truly grateful to have your family as part of the KYVA community over the past two years. Hearing that our communication, support, and learning platform have made your experience positive means a great deal to our entire team.

We’re especially glad to know that navigating coursework has become smooth and that connecting with teachers has been easy when you need assistance. Your recommendation—and the fact that you’ve shared KYVA with others—speaks volumes, and we appreciate your trust.

We look forward to supporting your family for many years to come. Thank you again for being such an engaged and valued part of KYVA.

Rated 2 out of 5 stars

For the best

We left the k12 virtual school because my students teachers called cps on us mulitiple times and twice within the last two months. One was over spring break not even 2 days after returning from the hospital due to a family emergency

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

We appreciate you sharing your experience. We're concerned to hear about the difficulties you faced. We'd like the opportunity to learn about your situation. Please send us an email at help@k12.com with further details regarding your experience.

Rated 5 out of 5 stars

The contact with parents is awesome.

Constant contact with teachers,student and parents.Prompt return on information concerning student to parent knowledge also...Thanking k12 ❤️

April 21, 2026
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Reply from K12 - Kentucky Virtual Academy

We appreciate your positive feedback. We are so happy to hear that you value our constant communication between teachers, students, and parents.

Rated 1 out of 5 stars

Highly Disappointed

My son does not receive the support that he should. The teachers are more focused on rather or not his camera is on, he gets kicked out of classes for this and then counted as absent for the class. I have told every teacher he has had for the past two years that he struggles with social anxiety and depression from being bullied which is why he’s been homeschooled, I have documentation from his doctor supporting this and STILL no one cares. I’ve had teachers flat out tell me “it’s policy there is nothing I can do about it” and that is so unprofessional. I understand that this is a public school program but the teachers do not have to operate like it’s some low grade public school. This will be my sons last year with K12 because I have 100% had enough.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

We're sorry to hear your son isn't receiving the support needed and that his needs haven't been adequately considered. We value your feedback and want to improve our support for students. Please look out for an email from us, so we can learn more and work to address these concerns.

Rated 5 out of 5 stars

Great school

Great school, best online school.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

We're happy you feel that way about our school! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

A Learning Environment Where My Child Can Truly Thrive

I can honestly say our experience with virtual school has been such a positive one for our family.

For my child, this environment has made all the difference. With ongoing medical needs, having the flexibility to learn from home has allowed him to stay on track without constantly worrying about missed days or falling behind. His health is protected, and that peace of mind is priceless.

Beyond that, the supportive structure and pace of virtual learning have helped rebuild his confidence after difficult experiences in a traditional school setting. He’s able to focus, participate, and truly engage in learning without the fear and stress he once carried.

The teachers have been understanding, responsive, and genuinely invested in their students’ success. Communication is clear, and I feel involved in my child’s education in a way I never did before.

Virtual school has given my child a safe, stable, and encouraging place to learn—and as a parent, that’s all I could ask for. It’s not just working for us… it’s helping my child thrive.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

We're happy to hear that virtual school has been such a positive experience for your family. It's wonderful to know that this environment supports your child's needs and has helped rebuild their confidence. We appreciate you sharing how our teachers' understanding and clear communication have made a difference. Thank you for your feedback.

Rated 5 out of 5 stars

Really helped extremely thoural

They are very helpful

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

We appreciate you noting our team's helpfulness; we are so glad that we could provide you with a positive experience. Thank you for your feedback.

Rated 5 out of 5 stars

Such an amazing school!

Such an amazing school!
Our daughter has thrived here at KYVA and is doing better online then in traditional in person learning. The teachers set a strict schedule and area always there to assist our daughter and/or us whenever needed. I would highly recommend KYVA.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Hello. We're so glad to hear our school has been a great fit for your daughter! It's wonderful knowing she's thriving with our supportive teachers and structured schedule. We appreciate your recommendation!

Rated 5 out of 5 stars

Empathy and Education

The staff is the most empathetic and supportive people I have encountered within a school. My child has enjoyed his experience and education while with KY Virtual. The attendance process is my only downside. We have had some rough experiences with this issue but overall a great school.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Thank you so much for sharing your experience with KY Virtual. We’re truly grateful for your kind words about our staff — our team works hard to create a supportive and empathetic environment for every student, and it means a great deal to know that your child has felt welcomed and engaged.

We also appreciate your honest feedback regarding the attendance process. We understand how important clarity and consistency are for families, and we’re continually working to improve this area. Your insight helps us identify where we can strengthen our communication and systems.

Thank you again for your thoughtful review and for being part of the KY Virtual community. We’re glad your child has had a positive educational experience with us, and we look forward to continuing to support your family.

Rated 4 out of 5 stars

A lot of technical problems

A lot of technical problems. And some miscommunication. Like the teachers. A lot of work for a third grader.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Hello. We appreciate your feedback and regret the technical and communication issues. We understand that the work can feel like a lot. We will share this feedback with our team. We appreciate it.

Rated 5 out of 5 stars

Some of changes from last years system…

Some of changes from last years system are not as engaging for my youngest child this yr and we still get a bit lost navigating. However, it’s been a great experience.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Hello. appreciate your feedback. We're glad you had a great experience. We understand that the platform changes have been a lot this year, we appreciate you sticking with us. We are continuing to improve the platform for a better learning experience.

Rated 5 out of 5 stars

The teachers work really well with my…

The teachers work really well with my daughter. She is passing with straight As and Bs now due to KYVA.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Hello! Thank you for reaching out and sharing your experience. We are thrilled to hear about the progress your daughter has made with KYVA. We are so happy we are a part of her journey.

Rated 5 out of 5 stars
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Reply from K12 - Kentucky Virtual Academy

Hello. We are so happy to hear that your student has found working at her own pace beneficial. We appreciate you reaching out and sharing this feedback with us.

Rated 5 out of 5 stars
K12 - Kentucky Virtual Academy logo

Reply from K12 - Kentucky Virtual Academy

Hello. Thank you so much for reaching out and sharing this feedback with us. We appreciate it!

Rated 5 out of 5 stars

A Great Opportunity Found Right When Needed

This school has provided my son with a more focused access to learning to meet his needs with his ADHD condition. He was able to get refocused and locked in. He will be graduating with all A’s. I’m so grateful God allowed me to find this opportunity right in the nick of time to have the most impact on my son’s life.

Thank you so much God, and all involved on his journey.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Thank you so much for sharing your experience with us. We’re truly honored to have played a part in your son’s growth and success. Seeing him regain focus, build confidence, and finish strong with all A’s is exactly why we do what we do.

We understand how important it is for every student—especially those with ADHD—to have an environment that supports their unique learning needs. Your son’s hard work, combined with the right structure and encouragement, has clearly paid off.

We’re grateful you found our school at the right moment, and even more grateful for the trust you placed in us. Congratulations to your son on his achievements. We’re excited for all that lies ahead for him.

Thank you again for your heartfelt words.

Rated 4 out of 5 stars

Some assignments are still hard to…

Some assignments are still hard to find. My son got a zeros on assignment because he couldn’t find it and when he ask for code couldn’t get it because his camera wasn’t working.

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Hello. Thank you for reaching out and sharing this feedback. Sorry to hear that you are still having some difficulties finding assignments. K12 has a support room available each day with live agents who can assist you with navigation. To join, you can visit https://www.help.k12.com/s/article/Back-to-School-Support-Rooms-Are-Now-Open. If you need further assistance, please reach out to us at help@k12.com. We want to ensure you receive the support you need.

Rated 5 out of 5 stars

Two years of awesome

Just amazing as usual this is the second year my sons been enrolled. He’s thriving and loving the school and community. Teachers are wonderful and kind. The schedule is really great as it gives time to do things during the day, so the kids don’t feel forced in front of a screen all day but still learn plenty!

April 22, 2026
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Reply from K12 - Kentucky Virtual Academy

Thank you so much for your wonderful review. We’re truly grateful to have your family with us for a second year, and it’s inspiring to hear how much your son is thriving. Our team works hard to create a warm, supportive environment, so your kind words about our teachers mean a great deal. We’re also glad the schedule has been a great fit and allows for meaningful learning without overwhelming screen time. We appreciate your trust in us and look forward to supporting your son’s growth in the year ahead.

Rated 5 out of 5 stars

Best decision I ever made

I love how my children love school and I am extremely happy with the schools curriculum. The teachers are easy to communicate with and always are open to help and make sure my children succeed. KYVA was the best decision I could have ever made for their education. They are more advanced now, and we love the freedom we have to be more together as a family.

April 21, 2026
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Reply from K12 - Kentucky Virtual Academy

Thank you so much for sharing your experience with KYVA. We’re truly grateful for your kind words. It means a great deal to know that your children love school and are thriving within our curriculum. Our teachers work hard to build strong communication and provide the support every student deserves, and it’s wonderful to hear that this has made a positive impact on your family.

We’re honored that you chose KYVA for your children’s education. Seeing them grow more confident and advanced, while also giving your family the flexibility to spend more time together, is exactly what we strive for. Thank you for being part of our community and for trusting us with your children’s learning journey.

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