The staff is very helpful and supportive, material is challenging enough, however, some subjects give barely any homework, and some give way too much. Wish that we could have a consistent amount of ho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff is very helpful and supportive, material is challenging enough, however, some subjects give barely any homework, and some give way too much. Wish that we could have a consistent amount of ho... See more
Company replied
It depends on the individual, but the system works well. My daughter has become more attentive because she doesn’t have to deal with the typical social distractions of high school—such as gossip and... See more
Company replied
I truly recommend K12 it has been extremely awesome for my autistic daughter who has shown so much attending. The teachers are awesome, patient and very well educated. I can not say enough about every... See more
Company replied
Our overall experience with TOPS has been wonderful. We have been with TOPS for the last 10 years. Teachers have worked well for my student and with my student since early on. Navigating the site h... See more
Company replied
Texas Online Preparatory School (TOPS) is a tuition-free online public school helping students throughout Texas in grades 3-12 succeed. With Texas-certified teachers, a rigorous curriculum, and career-focused learning opportunities, TOPS provides students with a high-quality education in a flexible online setting. As a K12-powered school, TOPS builds on 25 years of expertise in virtual education, equipping students with the knowledge and skills needed for lifelong success. Learn more at tops.k12.com.
1825 Lakeway Drive -3, Suite 400, 75057, Lewisville, TX, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have been with TOPS for 7 years and always have the best experience.

Reply from K12 - Texas Online Preparatory School
I like that K12 is considered a public school. I also like that it's easier for kids to concentrate since they do not have a lot of distractions at home. My kids also get better grades.

Reply from K12 - Texas Online Preparatory School
My daughter has tremendously improved in her academics. Proven that when provided with the proper tools she can succeed. At these point in time I don't think she will be going back to a brick-and-mortar setting.

Reply from K12 - Texas Online Preparatory School

Reply from K12 - Texas Online Preparatory School
K-12 and TOPS have been a life saver for my child. Fantastic platform, wonderful teachers and out of this world support staff.

Reply from K12 - Texas Online Preparatory School
The teachers need more training. When my son first started it was ok. Last year you had a teacher teaching with a baby on her lap crying. I had to move him teacher and it did effect his grades due to teacher retiring mid term. This year his reading teacher was amazing. You can tell she loves to teach and loves her students. My child's math and science teachers on the other hand were not every supportive, kind of helpful, and you can tell from the way he struggled during the year with his math and science. You can also tell from his scores from the STAAR test.

Reply from K12 - Texas Online Preparatory School
Flexibility is great and the curriculum that has played an important role helping my daughter shine and amazing teachers that have discovered the amazing potential that my daughter has

Reply from K12 - Texas Online Preparatory School
I love knowing that my children are safe. In the public schools my children were bullied, picked on, threatened, and their stuff was constantly stolen. The staff at these public schools did nothing and even blamed my children for being picked on. One of my children was flunking everything but 2 months after getting into K12 brough all her grades to As. My children are happier and able to study instead of being scared of the other students harassing them. The teachers at K12 care about the students and help them when they need help. When ever I can I tell people how great K12 is and how much happier kids are going to K12. My children are safe from stabbings, shootings, bullying, drugs, and other dangers that the public schools have.

Reply from K12 - Texas Online Preparatory School
My experience has been wonderful as a Learning Coach. My student has been enrolled with TOPS starting from the 7th grade to current. His work ethic has changed tremendously. I love the way the Learning structure is setup. TOPS allows the students to make up for not so good grades. Failure is not an option. I know that my student has been very successful with attending online school. His STAAR test scores speaks volumes. I appreciate the TOPS staff for all their hard work in making sure that my student is striving for greatness!

Reply from K12 - Texas Online Preparatory School
My daughter needed an alternative to regular school. This was perfect for her. She loved it and thrived. She graduated and will be attending college next year. Thank you TOPS!

Reply from K12 - Texas Online Preparatory School
Great teachers! Excellent leadership. Wonderful for my daughter from the first day until she just graduated.

Reply from K12 - Texas Online Preparatory School
The teachers are great and very responsive to any concerns or questions. They have been awesome with my children and they receive adequate attention from the teachers. I am very happy with the education they have received so far.

Reply from K12 - Texas Online Preparatory School
My daughter enjoyed tops from grade 6th grade through 12th. Her graduation was 2025 this year and she absolutely loved going to school here

Reply from K12 - Texas Online Preparatory School
I withdrew both of my children from K12 due to the mediocre education they received. Teachers barely holding classes, the vice principal should NOT be allowed to work with children and you are very lucky I did not press charges after the way he spoke to me last school year. K12 failed my children and was the worst decision I could have made for their education.

Reply from K12 - Texas Online Preparatory School
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.