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Kakobuy Reviews 

312
•
TrustScore 4 out of 5

4.2

Commercial Agent
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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery service, noting that placing orders is extremely simple and that warehouse photos provide great confidence before shipping. Consumer feedback consistently shows that support agents are very helpful, friendly, and quick to respond whenever assistance is needed. Some reviewers were not happy with high shipping costs, expensive carrier rates, and unexpected extra fees charged for packages. People also mentioned that some parcels took a very long time to arrive or encountered frustrating delivery problems during transit. A few customers experienced issues receiving incorrect items or missing contents inside their shipments.

What people talk about most

Delivery service

Consumers find delivery service to be generally satisfying, with many reviewers highlighting remarkably fast... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers praise the platform for offering incredibly... See more

Product

Customers consistently note ambiguous experiences with product quality and delivery, as many reviewers praise... See more

Customer service

People report positive experiences with customer service, noting that support agents respond quickly, reply... See more

Order

Reviewers express mixed feelings regarding their order experiences, with many consumers praising the easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Guys, high shipping costs is not a scam. It's reality. Other companies like shein, temu, etc. just already added the shipping price to the item price, that's why what they sell is more expensive but s... See more

Rated 5 out of 5 stars

Ive been useing kakobuy for months now almost a year 1. never had a problom with customs and i live in denmark 2. 10-14 days shipping depends if u use dhl or dpd 3. Great customer service if you... See more

Rated 5 out of 5 stars

great agent, not too expensive. shipping takes a while to the uk but that’s expected with an agent. had 3 hauls and no major issues so far and customer service on discord quite helpful

Rated 5 out of 5 stars

I ordered 4.5 kg package and everything went great. The shipping took 15 days. Shipping was 55€ for 4.5kg which is pretty good.

Company details

  1. Commercial Agent

Contact info

4.2

Great

TrustScore 4 out of 5

312 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(312)

270 reviews in the last 12 months

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Rated 5 out of 5 stars

very good

Kakobuy is a very good website that lets you order products only aviable in china. The service is very good and i recomend kakobuy to anyone looking to buy clothes/electronics

September 17, 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst agents

Such a bad agent please don’t order there guys there are way better agents out there. I paid 160 euros only for shipping to my country. The items only weight 5 kg. So 160 for 5 kg I am furious

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Kakobuy review

Experience with Kakobuy has been good so far. The website is easy to use, and the ordering is simple. The product photos and udpates were helpful, and customer service responded when I needed assistance.

September 19, 2026
Unprompted review
Rated 1 out of 5 stars

Kakobuy The Worst Forward Agent

Kakobuy accepted my items into their warehouse, but after I shipped the items to them, they informed me that Middle East / Qatar shipping is suspended. This should have been clearly shown before I sent the items to their warehouse. Now my items are stuck, and I need either domestic transfer to another China forwarder which they don't provide.
The support is only responding with copy paste message they don't answer the inquiry correctly
Really the worst forward agent I don't recommend it.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

buying from kakobuy changed my life i…

buying from kakobuy changed my life i been looking for a validsite for over 2 years and when i found kako buy my jaw dropped i spent over a week straight finding venders and now my wardrobe is gonna be top teir i reccomd kako buy to anyone and everyone!!!!!!!!

September 7, 2026
Unprompted review

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