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Karmaloop Reviews 

831
•
TrustScore 2 out of 5

2.0

Streetwear Store
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Rated 2 out of 5 stars

The Website was not functioning correctly. I only could view the opening page of any search, every time I would select "next page" the next screen would not load. Making my shopping experience limited... See more

Rated 4 out of 5 stars

At first I thought the company was a scam because I ordered from their site and it took my payment but gave me no order number, no shipping info and the customer service line was a joke, it just kept... See more

Rated 1 out of 5 stars

I’ve been using Karmaloop for over 15 years but haven’t made a purchase since 2013. Unfortunately, it seems like they have gone downhill. You can blame Covid, but communicate more effectively. I... See more

Rated 1 out of 5 stars

They are not efficient. They do not contact you back when they say they will. I've historically had perpetual complications with my orders. They do not prioritize the needs of their paying customers... See more

Company details

  1. Streetwear Store
  2. Clothing Store

Information provided by various external sources

Karmaloop is the largest Streetwear Store, Carry the Top Brands and Styles that is relevant in today's fashion

Contact info

2.0

Poor

TrustScore 2 out of 5

831 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(831)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Horrible!

Not a very happy customer. I ordered a birthday gift for my 14 yr old son which was a pair of Adidas shoes. The details during the placement of the order claimed that I had a wait of 5-8 days to have the order delivered. This company didn't inform me until after the full waiting period that they didn't even have the shoes in stock at all and had to order them from another company due to backorder and I have to wait an additional 8 days for them to even start the shipping process to my address! And it takes them 3 days to reply to any contact and has no other available way but email! It's horrible! After all my trouble, they offered no empathy, apology or refund to help or care,

February 24, 2018
Unprompted review
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Reply from Karmaloop

Hello,
We have tried to contact you over the phone leaving you a voicemail to discuss the situation. Please give us a call at 844-625-5667 our hours of operation are 7am-5pm PST. We look forward to your call back.

Rated 1 out of 5 stars

They do not prioritize the needs of…

They are not efficient. They do not contact you back when they say they will. I've historically had perpetual complications with my orders. They do not prioritize the needs of their paying customers. They also have a very bad line of communication with outside vendors. Lastly, available stock on the website are not updated on a timely basis; meaning you could be paying for an item that is out of stock and you won't get a refund until after 10 business days....

February 20, 2018
Unprompted review
Rated 2 out of 5 stars

The Website was not functioning…

The Website was not functioning correctly. I only could view the opening page of any search, every time I would select "next page" the next screen would not load. Making my shopping experience limited and frustrating at the same time. Would advise on fixing said issue and overall layout lacked any creativity especially for a fashioned based website. Still ordered a super fly sweater though. Let's hope it arrives with no hidden surprises/fees.

February 20, 2018
Unprompted review
Rated 4 out of 5 stars

So far so go...

The order process was easy enough. Cant give it 5 stars until I actually receive the things I purchased.

February 6, 2018
Unprompted review

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