Karmaloop Reviews 

831
TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

The Website was not functioning correctly. I only could view the opening page of any search, every time I would select "next page" the next screen would not load. Making my shopping experience limited... See more

Rated 4 out of 5 stars

At first I thought the company was a scam because I ordered from their site and it took my payment but gave me no order number, no shipping info and the customer service line was a joke, it just kept... See more

Rated 1 out of 5 stars

I’ve been using Karmaloop for over 15 years but haven’t made a purchase since 2013. Unfortunately, it seems like they have gone downhill. You can blame Covid, but communicate more effectively. I... See more

Rated 1 out of 5 stars

They are not efficient. They do not contact you back when they say they will. I've historically had perpetual complications with my orders. They do not prioritize the needs of their paying customers... See more

Company details

  1. Streetwear Store
  2. Clothing Store

Information provided by various external sources

Karmaloop is the largest Streetwear Store, Carry the Top Brands and Styles that is relevant in today's fashion


Contact info

2.0

Poor

TrustScore 2 out of 5

831 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(831)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

AWFUL

AWFUL! Slow shipping and horrible customer service!!! Seriously, I was hoping they would get their act together after their bankruptcy....NOPE!!

December 28, 2017
Unprompted review
Karmaloop logo

Reply from Karmaloop

The items purchased are made to order printed items. Our policy for these items processing time is posted within each item, we apologize for any inconvenience we may have caused you.

Rated 4 out of 5 stars

I ususally have great interaction with …

I ususally have great interaction with them, the last order I placed, I never received one hooded sweatshirt that I was charged for, have had some trouble getting in contact to straighten out matter. Holding out hope for it to be resolved. I've also returned a jacket to street dreams, the sizing was a little larger than i had expected and was hoping to exchange for a size smaller, or be issued a refund and re order. To return the 140$ jacket cost nearly 30$ and I've yet to have any response or funds retured to my account. I know this is the holidays and things may be hectic so I am going to give them the benifit of the doubt for the moment. I really hope these issues can be resolved, as I really do love the selection and have been shopping them for years. I will follow up with a review pending the arrival of this order and hopefully the positive resolution of past order. I hope this isn't indicative of a larger problem.

December 25, 2017
Unprompted review
Rated 5 out of 5 stars

Great styles and selection

Great styles and selection! Pricing is pretty good too!
Only issue I have is different shipping ETAs. If the window was more narrow that would be the best!

December 18, 2017
Unprompted review

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