Katzkin Reviews 4,102

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of the products, particularly the leather seats and upholstery, which often exceed expectations and provide a luxurious feel to vehicles. Customers consistently highlight the outstanding customer service, with staff members being described as professional, patient, and highly knowledgeable, guiding them through the design and selection process with great attention to detail. The overall service, from initial contact to installation, is frequently commended for its efficiency, smooth execution, and the ability to customize products to individual preferences, resulting in beautiful and satisfying outcomes. However, some customers also noted issues with product durability, with seats and armrests showing signs of wear and cracking after a few years, despite regular care. A few other people also felt that the customer service was unhelpful in certain situations, particularly when addressing discrepancies between samples and received products or when seeking information about product specifications. Additionally, some reviewers experienced problems with the cooling system, citing improper wiring that led to vehicle malfunctions and an unusable feature.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, craftsmanship, and premium... See more

Quality

Customers consistently note positive experiences with quality, praising the craftsmanship, premium feel, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the fantastic and top-notch service... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional and awesome support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied

Rated 5 out of 5 stars

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up pho... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The seats turned out beautifully

(Edited to add: Katzkin has had such great follow through in communicating with me regarding my experience. Impressed with their compassion and customer service.) The seats turned out beautifully! Quality work and beautiful product. The Katzkin team and the installers were both easy to get in touch with. The only thing I (originally) downgraded for, was that there were a couple communication errors between the installers and Katzkin. Because of this, I ended up having to make multiple trips to get my install completed. This was 1 hour and 15 mins one way for me, so in total, I had 5 hours (more because traffic) to get the install done. Also, one of the last parts of the install was done in the incorrect color. I am confident Katzkin would have rectified this, but I was happy with the result and decided to keep it as is. Plus, I really did not want another few days without my car and 2.5 more hours of travel time. If the process could have been completed correctly in one trip, I would have definitely given 5 stars. The interior and product are amazing. Also, the communication between Katzkin and I was always very quick and easy.

April 29, 2025
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Reply from Katzkin

Hi Amanda! Thank you for writing a review - and for your kind words about the quality of your new interior. We're thrilled to hear that you're happy with the final result and that communication with us was smooth throughout.

We sincerely regret the inconvenience caused by the additional trips and the mix-up during the install. While we strive for a seamless process from start to finish, we understand how valuable your time is and truly appreciate your patience and flexibility. Your feedback helps us improve, and we’re using it to strengthen communication across all teams involved.

Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Results are awesome

Easy to work with, was able to get exactly what I was looking for. Customer service help with warranty.
I love my seats and so does everyone who sees them.

April 30, 2025
Unprompted review
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Reply from Katzkin

Hi Will! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I was truly impressed with the whole Process.

I was truly impressed with the whole process. From buying the product to the installation I was treated with courtesy and respect. The installation was superior and the facility was clean and organized. I truly enjoyed my experience with Katzkin and would 110% recommend them.

April 29, 2025
Unprompted review
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Reply from Katzkin

Thank you for writing a review, Ronald! We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great commination thru the process of…

Great commination thru the process of selecting and ordering the product. Seat came out great and everything was completed faster than expected

August 7, 2024
Unprompted review
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Reply from Katzkin

Hi Charlie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Seats Look Amazing!

Super professional sales & installation, great price & my truck seats came out better looking than if they had been factory installed!

April 19, 2025
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Reply from Katzkin

Hi TC! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

After searching all over for a…

After searching all over for a replacement drivers seat bottom cover, No one had one, and the dealer was no help is finding one either. I called Katzkin and what a wonderful experience it was. I had my entire interior replaced in leather, and I love it. It looks great. Hat's off to Josh at Trim Tech in Albany Ga. Brother, you did a fantastic job. I highly recommend Katzkin covers and to put the icing on the cake, have Trim Tech install them

April 21, 2025
Unprompted review
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Reply from Katzkin

Hi Don! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Josh. Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great looking product

Great looking product. Feels like quality

April 17, 2025
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Reply from Katzkin

Hi Frank! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Best product and customer service

Best product and customer service. I have had these covers in my every day truck for the last 3 years in the Florida heat . They last they look great and Katzkin stands behind their products every time . Thank you for the best product and customer service !

April 17, 2025
Unprompted review
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Reply from Katzkin

Hi Anthony! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 2 out of 5 stars

Nothing but DISSPPOINTMENT

First off, I want to say, that I don't know if it's the quality of the product or the installers but since Katzkin forces the installation location, it's all on them. I had their real leather covers installed in my 2018 F250. Immediately after installation (same day) I noticed that the leather was very loose in certain areas. I called and was told it needs to cure for 6-8 weeks and to call back....which I did. They sent a replacement set which was installed today (04/16/2025). Upon inspecting I raised the issue to the installer that it was still pinched and loose in certain areas on the front seats. They directed me to contact Katzkin, which I did and was told I would get a call back tomorrow. I saw a lot of great reviews prior to purchasing and decided to invest in a quality product. It has been nothing but disappointment. I will say that the ladies at Katzkin are a pleasure to deal with but, $3200 for a "true factory fit" that has fallen short drastically, is extremely disappointing. If I had the original cloth, I would pull this subpar product out and send it back, but now I'm stuck with disappointment everytime I get into my truck. There is nothing that resembles a "true factory fit" about these covers in my experience.

April 16, 2025
Unprompted review
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Reply from Katzkin

Hi! We’re sorry to hear about this experience and would like to address the issue you’re having. May we kindly request your contact details, so that we can reach out and get this sorted asap? Alternatively, please give us a call at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Great quality leather

Great quality leather

April 10, 2025
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Reply from Katzkin

Hi Presi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The BEST service, not just excellent product

I've never looked into custom leather interior before. Katzkin came to mind after seeing it occasionally in vehicles over the years. My new car had no leather option so I gave them a call. From start to finish, everyone was very helpful in assisting dialing my custom design in. They set me up with my nearest installer, who did the job phenomenally, in a quick and painless manner. To everyone at Katzkin and my installer - YOU ROCK!
Plus the leather feels great, looks great, smells great. If you're one who is on the fence about getting real leather for your vehicle, this is the place to get it from hands down no question. Don't resort to buying universal covers. Do it right with these guys. You can't go wrong!

April 8, 2025
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Reply from Katzkin

Hi Dave! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with our Team. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Awesome Seats and Awesome People!

Roy was amazing to work with! He guided me on colors and designs that would work best for my Bronco Raptor. Greta quality seats, This is the second set of seats I get from Katzkin and def not the last!

April 1, 2025
Unprompted review
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Reply from Katzkin

Hi Jabs! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interiors and that you had a great time working with Roy on your second set! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I have a 2015 Nissan Titan and…

I have a 2015 Nissan Titan and installer for katzin Maurice Daniels brought my truck back to life.my truck looks brand new, I highly recommend him, I have him 5star rating.

March 31, 2025
Unprompted review
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Reply from Katzkin

Hi Freddie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Professional installation

Sergio showed up on time , he had to add some foam for my drivers front seat, The installation was done very professionally by Sergio, friendly and knowledgeable.

March 30, 2025
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Reply from Katzkin

Hi Norbert! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Sergio. Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Product!

The product is amazing and the install was done very well.

March 30, 2025
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great quality and customer service and…

Great quality and customer service and this is the 2nd time I have had done being with our Tacoma...

March 29, 2025
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Reply from Katzkin

Hi Tom! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great work

Great work. Very professional. 100% satisfied.

March 27, 2025
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Reply from Katzkin

Hi Juan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Red-Hot Seats & White-Glove Service

I am ecstatic with my new custom red leather seats from Katzkin!

The craftsmanship is top-tier—the quality, comfort, and style completely transformed my Rubicon. The heated and cooled feature is icing on the cake, and I find myself smiling every time my get behind the wheel.

But what truly set my experience apart was John Farrell, who went above and beyond to make sure everything was right. I am eternally grateful for how John handled every step of the process. It’s rare to find someone so committed to doing right by the customer. John, you are a gem!

If you’re on the fence about upgrading—DO IT!!! Katzkin delivers—and if you’re lucky enough to work with John, you’re in the best hands possible.

February 14, 2025
Unprompted review
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Reply from Katzkin

Hi Margot! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. Red is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great experience from start to finish.

I can't say enough about the great customer service that I was provided by the sales team. They couldn't have referred me to a installer. Tom and his guys at Better leather and auto trim in tampa did amazing job.

March 27, 2025
Unprompted review
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Reply from Katzkin

Hi Ricky! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great vehicle upgrade!

1. Website easy to use.
2. Phone support was very helpful.
3. Installer recommended was very professional and
did a excellent job installing seat covers. I met with
the installer prior to ordering covers. He had several helpful suggestions for thread color.
4. Seats look great. I am very satisfied with every
aspect of the experience.

March 18, 2025
Unprompted review
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Reply from Katzkin

Hi Robin! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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