Katzkin Reviews 4,102

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the leather and craftsmanship exceed expectations and often look better than original equipment. Many people highlight the exceptional customer service, with staff members being described as thorough, patient, and helpful in guiding them through the design and selection process. The overall service, including installation, is frequently commended for its professionalism, efficiency, and ability to transform vehicles with stunning results. However, some customers also noted issues with product durability over time, with cracking and splitting reported after several years of use. A few other people also felt that customer service was unhelpful or dismissive, particularly when trying to resolve complex issues or understand product details. There were also instances where the cooling system did not function correctly or was improperly wired, leading to further vehicle problems.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, comfort,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the craftsmanship, premium feel, and... See more

Staff

Customers had positive experiences with staff, with many reviewers praising the professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the excellent customer service and smooth... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional support and a strong... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied

Rated 5 out of 5 stars

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up pho... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amber was great

Amber was great to work with
Very patience answering my questions.

The seats were replaced in one day and came out fantastic.

November 25, 2025
Unprompted review
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Reply from Katzkin

Hi Diana! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Best customer service and product

I heard about Katzkins from a passerby that had a bronco as I do also and showed me what he had done...he was impressed with the workmanship and quality. So was I, so I went on-line and started the process of designing what I wanted through there website and with the help of Ashley, we came up with exactly what I wanted...3 weeks later it was installed by a company near my home and they as well did a great job installing them in about 4 hours!
I am very pleased with the whole process and will be recommending Katzkins to my friends!
Job well done!

November 17, 2025
Unprompted review
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Reply from Katzkin

Hi David! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ashley. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Easy

Easy, wish they had more installers but wasn’t bad only 45 minute drive, seats are beautiful and came out so much better than I expected, John was patient and not pushy and I did eventually get him the sale and I’m so happy I did worth it!

November 18, 2025
Unprompted review
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Reply from Katzkin

Hi Mark! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket…

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did!
Amber made some suggestions, I decided on the two-tone of brown down the center and Black on the sides…Sweet!
Well worth the $$ and I saved Bigly compared to what the higher Chevrolet trim levels would’ve cost me to upgrade to the OEM package

November 11, 2025
Unprompted review
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Reply from Katzkin

Hi John! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

best experience ever on new seats

best experience ever on new seats, nice color, material, best looking ever.

November 10, 2025
Unprompted review
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Reply from Katzkin

Hi Angel! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent! I wasn’t sure what color leather would match my vehicle and the associate sent me swatches to help me decide. The price for the material and installation was great as well.

November 10, 2025
Unprompted review
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Reply from Katzkin

Hi Kirk! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with Katzkin! Their customer service was awesome, friendly, helpful, and professional throughout the process. The final result looks even better than I expected. The quality and attention to detail really stand out. Highly recommend!

October 30, 2025
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Reply from Katzkin

Hi Sal! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The attention to detail is amazing…

The attention to detail is amazing nearly 20 years later the leather still looks like new. Quality work and great customer service. Can't change the date to 20 years ago but this is proof these seat covers are legit.

November 7, 2025
Unprompted review
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Reply from Katzkin

Hi Brad! Thank you for writing a review. We’re delighted to hear you’re still happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I’ve had Katzkin in other vehicles and…

I’ve had Katzkin in other vehicles and have always been satisfied. I’m happy with my seats in my F150.

November 6, 2025
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Reply from Katzkin

Hi Dana! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 2 out of 5 stars

I had Katzkin leather seat covers…

I had Katzkin leather seat covers installed in my 2020 Dodge Ram when the truck was new. At the time, I was told by my dealer that they came with a lifetime warranty — which unfortunately turned out not to be the case. While that miscommunication wasn’t Katzkin’s fault, I was disappointed to learn the actual warranty period was much shorter when I started having issues.

After about six years, the seats have started to fall apart. The armrest is heavily cracked, and several seat panels are splitting despite regular care and normal use. The disappointing part is that it now costs more to repair or replace the damaged leather than it would to buy a new set outright. My truck only has 50,000 miles and is only used to pull a camper or take of trash.

When the seats were new, they looked fantastic and really elevated the truck’s interior. I was genuinely impressed with the appearance and feel at first — but the durability just hasn’t held up over time. For the price, I expected a longer lifespan and a more straightforward warranty process

November 6, 2025
Unprompted review
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Reply from Katzkin

Hi Eddie! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

KATZKIN Leather is phenomenal!!

KATZKIN Leather is phenomenal!!

From the sales rep Kara who helped me immensely by going through all different color designs and patterns for me to find my perfect seats.

To Amped Auto in Rochester Minnesota which did a fabulous job on attaching these FABULOUS leather seats to my ole truck!

The craftsmanship that KATZKIN leather did in creating the seats I also find to be superior in quality.

These seats and the quality of these seats is a dream come true... thank you Katzkin leather, Kara and Amped Auto.

I have never been more pleased with a product... gave my ole truck a MAGNIFICENT facelift!!!

I will enjoy them for years to come thank you!
Highly recommend!!!

November 3, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Kara & the team! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Looks good and fits tight

Hoping that the leather wears well.

October 19, 2025
Katzkin logo

Reply from Katzkin

Hi Russell! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I'm so excited!!!

I recently made a significant investment in my Dodge Charger, which has 240,000 miles, by replacing the engine and transmission with the goal of keeping it for many more years. With the mechanical aspects updated, my attention turned to the interior, specifically the worn factory seats.

For this important upgrade, I decided on high-quality seat covers from Katzkin. I had the pleasure of working with Amber, and I was incredibly impressed with the level of support and professionalism she provided. This was a substantial purchase, and her expertise was invaluable. Amber diligently sent updated images of the design until we achieved the perfect custom look for my vehicle.

I am extremely satisfied with the process and the result.

October 22, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Thank you for writing a review, Glen. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The product was exactly as described

The product was exactly as described! My truck looks like it came from factory with leather seats!

October 24, 2025
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Reply from Katzkin

Hi Josh! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Helpful good information in making my…

Helpful good information in making my decision and beautiful outcome

October 22, 2025
Katzkin logo

Reply from Katzkin

Hi Elizabeth! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

In and out in one day

In and out in one day. Second car to have Katzkan seat covers installed. First car was done over 10 years ago and still looks great.

October 21, 2025
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Reply from Katzkin

Hi Susan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I had the pleasure to work with Amber

I had the pleasure to work with the individual AMBER !!! Very very patient did a wonderful job answering all of my questions and queries with great detail. We got everything taken care of with ease and she even helped me Chose my location of choice! Everything was very professional and I can wait to get my heated and cooled seats!!! Great work to very one who provides this great product and wonderful customer experience.

October 20, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Tyson! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Roy with Katzkin was fantastic to work…

Roy with Katzkin was fantastic to work with and very helpful in helping me design my seats for my 4Runner. He is very good. Looks better than factory. I’d highly recommend Roy and Katzkin!!

October 17, 2025
Unprompted review
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Reply from Katzkin

Hi Jim! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing Service

I have been in contact with Amanda in order to find the perfect design for my vehicle. After much consulting and also her having a great understanding on my likings we found the perfect design. She didn’t only provide me with great customer service but great results. The team is very productive and efficient! I am super happy with the process and just professionalism that Katzkin has provided. I would definitely recommend them.

September 29, 2025
Unprompted review
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Reply from Katzkin

Hi Flexcia! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amanda & the Team! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing, seamless experience.

Roy was so helpful in helping me design and choose what I wanted. Everything went flawlessly and I love the finished product.

October 10, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Jennifer! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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