Katzkin Reviews 4,102

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the leather and craftsmanship exceed expectations and often look better than original equipment. Many people highlight the exceptional customer service, with staff members being described as thorough, patient, and helpful in guiding them through the design and selection process. The overall service, including installation, is frequently commended for its professionalism, efficiency, and ability to transform vehicles with stunning results. However, some customers also noted issues with product durability over time, with cracking and splitting reported after several years of use. A few other people also felt that customer service was unhelpful or dismissive, particularly when trying to resolve complex issues or understand product details. There were also instances where the cooling system did not function correctly or was improperly wired, leading to further vehicle problems.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, comfort,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the craftsmanship, premium feel, and... See more

Staff

Customers had positive experiences with staff, with many reviewers praising the professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the excellent customer service and smooth... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional support and a strong... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied

Rated 5 out of 5 stars

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up pho... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The entire experience is great with

The entire experience is great with a lot of help from customer service in making the selection to the install…. The product is beautiful and high quality leather with skilled production…. The install was flawless and to perfection makes my 14 year old 2500 look better than new… highly recommend

September 30, 2025
Unprompted review
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Reply from Katzkin

Hi Ivan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

ALFREDO,gave us his undivided …

ALFREDO,gave us his undivided attention throughout the whole process. VERY patient thorough and gave great recommendations. THE BEST CUSTOMER SERVICE we have ever received. Wonderful to work with. So excited to see my seat covers!!! Thank you Alfredo, you are the best!!

October 9, 2025
Unprompted review
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Reply from Katzkin

Hi Jennifer! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Alfredo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin upholstery is fantastic!!!

KATZKIN upholstery was so easy to work with. Had my car done within three week. Upholster called said he was a little short on material to do my armrest. Called KATZKIN, they overnight it to the upholster.. Got my car right on schedule. My car came out fantastic!!!! Could not be happier.If you want a good upholstery job, go to KATZKIN upholstery. You will not be disappointed.

September 17, 2025
Unprompted review
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Reply from Katzkin

Hi Ronald! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

Very good service…

I developed my seats on the on line tool then called. Service helped me improve it!
After about a month some stitching came loose. I called and it was replaced quickly and without being accused of abusing the seats! So much better. I would post before and after photos if I could.

March 20, 2025
Unprompted review
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Shop Owner and pro-tech feedback

I received the order and my installer was great. As a former 20+ year automotive shop foreman, I typically do all the work on my own vehicles. This process was efficient, the installer was professional, the quality of the product supases orginal vehicle manufacturer quality. The purchase process, quality of the product, and the installation quality were just phenomenal. I would certainly buy again!

September 23, 2025
Unprompted review
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Reply from Katzkin

Hi Scott! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin and Ashley Curtis are great to work with!

Ashley Curtis helped me put together my order for new upholstery for my 1999 4 Runner. She sent color samples and we matched the interior very well. The quality of the upholstery is excellent and the installer did an excellent job. Ashley helped me order some new foam for the seats which fit perfectly too. I am very happy with the outcome.

October 1, 2025
Unprompted review
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Reply from Katzkin

Hi Lawrence! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ashley! Adding new foam was a fantastic choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Perfection

They ended up doing exactly what I wanted. I wanted orange thread, the install agreed, but they charged me for the thread. I wanted my Harley Davidson emblems reused. They installer refused. I said that I would pay for them to do that. They than agreed. They Charged an additional $500 plus costs about $560. The results were absolutely gorgeous!

Very pleased with the final product. Better than 99% of all the interiors out there.

September 23, 2025
Unprompted review
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Reply from Katzkin

Hi Louis! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Fantastic Experience!

Matt is an awesome sales rep!!! The entire process was thorough, easy, and efficient. I couldn't be happier with my new interior!

September 25, 2025
Unprompted review
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Reply from Katzkin

Hi Payum! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Matt! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Ricardo helped me design the exact package I was looking for.…

Ricardo helped me design the exact leather package I was looking for with my Camry XSE. I ended up with a Tuscany Amaretto design. The leather was promptly shipped to the authorized installer and I had it installed within three days. I’m very pleased with the end results. The interior is stunning!

September 11, 2025
Unprompted review
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Reply from Katzkin

Hi James! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ricardo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin far exceeded my expectations in…

Katzkin far exceeded my expectations in every way and totally transformed my 2022 F150 STX to another level. Roy is the best sales and customer service guy in the business, if you are on the fence, just do it, the whole process was great and the seats are incredible.

September 16, 2025
Unprompted review
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Worked with Katzkin directly

Worked with Katzkin directly. Went through the quoting process. Everything was great and I liked the options and price. After I paid I was ghosted by the salesperson for a few days until he finally answered back with a request for $739 more dollars. Their reasoning was that they do not currently have that pattern in their database and I need to pay for them to create the pattern. Mind you, Katzkin leather could then use that pattern for other customers. I found the whole situation shady. At least they refunded my money but it took 5 days.

Update: The contact provided goes to a general customer service line and you talk to someone who knows nothing of your specific situation. When I explained the situation, she mentioned further details that were left out by the original salesperson. Katzkin should be a hard pass!

September 3, 2025
Unprompted review
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Reply from Katzkin

Hi Matthew! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, custom design was created and shipped out fast. Installation professionally done. Im a satisfied customer

February 21, 2025
Unprompted review
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Reply from Katzkin

Hi Willie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin’s Great Jhon Jerez installer

Katzkin’s installer, Mr. Jhon Jerez, was exceptional. He made certain to protect and enhance the Katzkin brand with his on-time, courteous, expert service. With people like Mr. Jerez on the Katzkin team, we are VERY enthusiastic about recommending the Company.

September 4, 2025
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Reply from Katzkin

Hi Dr. Wyatt! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Jhon. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great experience from Quote on to installation.

From the very first conversation with John Farrell for a quote he was very friendly and knowledgeable. He sent me a few ideas while my phone was on speaker and explained everything very well. Today 9/5. Creative Design in Orlando is the certified installer near me. (Also highly recommended by John Farrell). I am blown away with the quality of the new interior. John reccomended new seat foam and that was an excellent reccomendation. Now my 2016 Ram feels brand new again! Financing was also simple no interest. After the sale and before the install I would text John with questions and he would always reply back with answers and happy to assist. Great experience all the way around.

September 5, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Jason! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) New foaming was a fantastic choice. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame my installer was very… very professional and friendly.

Juan Adame my installer was very professional and clean. Looks like I have a new truck. He came and worked really hard. Had to take the seat to his house to put in foam which is above and beyond he fixed my passenger seat, which of course is more beat up than anything. I would highly recommend one the product and Juan they have your vehicles done.!
He also came a week early, which is nice! A real positive experience!

September 4, 2025
Unprompted review
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Reply from Katzkin

Hi Shannon! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame did a great job.

Juan Adame came at his appointed time and did a wonderful job installing my Katzkin seats. They look beautiful!

August 28, 2025
Unprompted review
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Reply from Katzkin

Hi Greta! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

This is my third set from here and…

This is my third set from here and there all bad ass this last set is for a 2008 xb and car is being built for car shows im very happy happy with this company and will display them at the shows

August 12, 2025
Unprompted review
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Reply from Katzkin

Hi Alan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin is super smooth!!

Katzkin had a smooth process all the way from me designing on the website through to installation. I worked with Roy at Katzkin to design and redesign my seats. He was complimentary, quick to respond, and explained everything thoroughly. The local install went very well also, quick and reliable. I am super satisfied with the whole process and very happy about my new Wrangler seats. They make me smile every day.

July 28, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Alex! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Excellent in every aspect

The quality of the leather is excellent but the sales consultant/advisor is even better. Chantel Santos helped me in every aspect of the purchase from the design of the seat and picking out of the quality of leather to the perforation and color of the stitching.
Purchase could not have gone better.

August 25, 2025
Unprompted review
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Reply from Katzkin

Hi Larry! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Ask for Rose

Ask for Rose! She is awesome. Extremely helpful and always gets back to you super fast! She relates to you and is very easy to talk to! Loved my experience with her!!! She is an asset to that company!

August 23, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Kara! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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