Kelz0r.dk Reviews 2,365

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased a deck from the them at a very good price, being sold through CardMarket. The purchase was simple, no issues with payment and the item arrived sooner than expected. Everything went well and... See more

Rated 1 out of 5 stars

I've attempted to order from them thrice, all three times the items that I ordered, which were shown to be "in stock" turned out to not be in stock. The items that I ordered, despite one being well ov... See more

Company replied

Rated 4 out of 5 stars

I've placed 2 orders for specific Pokémon cards at Kelz0r.dk and both times the team has delivered. The most recent order was a bit tricky, since 2 cards were not available after I place... See more

Company replied

Rated 5 out of 5 stars

Ordered an out of print arkham box. It arrived in perfect shape within the time they estimated. They also have the fastest customer service I ever experienced.

Company details

  1. Hobby Store

Written by the company

Kelz0r.dk - Magic Cards - Yugioh kort, WoW TCG, Rollespil & Brætspil.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent packaging, fast deliverance, and a great variety of products in store. Overall excellent seller! Would recommend.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Best MtG place

I have ordered several items from Kelz0r.dk at the time I wrote this review and they always delivered them with speed and efficiency.I can recommend wholeheartedly this webshop to anybody, who is looking for a Magic the Gathering place to buy cards!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Cardmarket order

Very fast shipping and great packed.
Also provided with a lot of information on the order.
A big reccomendation to buy from here on cardmarket.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great store!

Great and clear communication. Products were packaged very well and were delivered fast and in amazing condition. Furthermore the prices for their products were very fair. Would recommend this store to everyone!

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Deceptive sales practices

Ordered a game that showed as if it was in stock.

Got an email after ordering that it would take 1-3 weeks to ship, because they don't actually keep games in stock. They sell stock they don't have any then try to source it from a distributor.

It doesn't state anywhere during the checkout process or on the page for the item that it's unavailable and is on backorder.

If you want to find this information you need to go reading the small print in the terms and conditions.

This is incredibly shady and anti-customer.

September 7, 2024
Unprompted review
Kelz0r.dk logo

Reply from Kelz0r.dk

Greetings.

We are sorry to hear that you feel you have had a bad experience shopping with us.

There seems to be some misunderstandings, however.
We have many thousands of products in stock locally, but, as mentioned on the webstore, not all items in our large catalogue are stocked locally. Most products are ready to ship in 10 days or fewer, with a few taking longer to have ready to ship.

Due to the large amount of incoming orders, as well as changing stock levels with our large network of suppliers, stock status and estimated processing time for orders can only be confirmed when an order is being processed. Sadly this means that it cannot be shown ahead of time on each individual product.

However, as mentioned during the checkout process, if you have a deadline for an order, we suggest that you note that in the comments field when placing the order. That way we can inform you right away if something is not possible to deliver before the deadline, and sometimes we are able to do something extra to ensure that the order arrives before it is needed.

Rated 5 out of 5 stars

Amazing store!

Orded from these guys over on cardmarket therefore i will make my commenty in english, Fanstastic speed of shipment fantastic packaging and quality of products, i will forsure be a return costumer :D

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Very Good!

Fair prices, and a few bargains!
Shipment was quick, received Track & Trace code within 24 hours.
Most secure I've ever seen something packed!

Highly reccomend! :)

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great seller!

The seller has delivered exactly the product they promised in accurate condition. The packaging was secure and the shipping was blisteringly fast. There's not much more to ask for. I definitely recommend this seller.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect !

I received my products in perfect condition and quickly. I recommend ☺ !

July 10, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look