Kensington Appliances Reviews 

123
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Kensington is just the best and we are very fortunate in Heathfield to have them. I contacted them in the morning and by the afternoon my new tumble dryer was installed and drying its first load. I wo... See more

Company replied

Rated 5 out of 5 stars

had to have a new dishwasher the lady who took our order was freindly and helpful the new washer was delivered by mike and scott who also chatty helpful and freindly and soon had the new one in... See more

Rated 5 out of 5 stars

Needing a tumble drier in a fairly short time, and a reasonable price, I came across Kensington Appliances online, and remembered seeing them in Heathfield High Street. On the principle of "use or... See more

Rated 5 out of 5 stars

Fantastic local store. Today took delivery of our new Rangemaster and I really can’t fault the service we’ve received from start to finish from Kensington. The staff in the shop were really helpful an... See more

Company replied

Company details

  1. Appliance Store

Written by the company

www.kensingtonappliances.co.uk is your online link to Kensington Domestic Appliances Ltd, we are an independent domestic appliance retailer based in Heathfield, East Sussex. Since 1993 Kensington Domestic Appliances have grown to become the largest independent electrical retailer in the South East, retailing from our 7000 sq ft showroom in Heathfield, East Sussex. We sell domestic electrical appliances from leading brands, such as Bosch, Neff, Fisher & Paykel and Hotpoint. For a wider range of products and manufacturers, do visit our showroom or call us today on 01435 868586.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

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4.7

All reviews

(123)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

i ordered a Gorenje fridge freezer at a competitive price. The communication with Kensington from Gareth was frequent and helpful when there was a supplier delivery issue. My fridge freezer arrived this morning, it is amazing and i will definitely be purchasing from Kensington again. A very personable service that you wouldn't get from a high street brand. Thank you.

September 2, 2013
Unprompted review
Rated 5 out of 5 stars

really great local store!

I am always impressed by the Kensington team, they are always helpful and friendly - I have had a number of items from them over the years and they go out of their way to offer a great service in terms of courteous help in store and good advice, plus they are reliable and flexible regarding delivery and aftersales of their great products.
I would rather go here than the bigger well known firms and support a really good local firm.
I have recommended Kensington over the years to friends and family and will continue to do so.

August 8, 2013
Unprompted review
Rated 5 out of 5 stars

Perfect transaction.

Excellent price, easy ordering system, confirmation of order and another email when passed to delivery team, telephone call from delivery team to confirm delivery date and item was delivered as expected. My dishwasher was ordered on Monday and delivered on Thursday of the same week with free delivery.
I have no hesitation in recommending Kensington Appliances for their 5 star service.

April 27, 2013
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly staff

I found Kensington Appliances on line when looking for the best price for a NEFF oven. Their pricing was clear with no hidden extras, it was easy to order and all my email queries were answered promptly and in a friendly, helpful manner. My oven was delivered today right in the middle of the time slot of 2 hours that I was given. I haven't unpacked it yet, I am not expecting any problems. but I'm sure that if there are any then they will be dealt with promptly and in a friendly and helpful manner.

I will check out KA next time I am looking for appliances and would recommend them.

April 19, 2013
Unprompted review
Rated 5 out of 5 stars

Speedy reaction to a difficult situation

Not only did they make paying online easy, they delivered next day and even waited
patiently for the recipients to turn up, and were friendly at all times. I would recommend Kensington to any potential purchaser.

February 25, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service, terrrific value.

My elderly mother has bought several products from Kensington over the past few years and she has, without fail, been treated with courtesy and respect. The products recommended have been reliable and the value outstanding. Installation was trouble-free, reassuring, prompt, and friendly. I wonder why you would go anywhere else.

January 10, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent product range with professional, knowledgeable staff.

I am so impressed with the service I have received at Kensington. The range of products is extensive and you can browse at your leisure without feeling pressured, as the sales assistants are helpful but not over-bearing. I have bought several large appliances and a fantastic range cooker at prices that could not be matched when I compared on the Internet. I cannot recommend this company highly enough, do not hesitate to buy from Kensington.

January 9, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service

The customer service from Kensington Appliances was first rate. I phoned to enquire about the Kitchenaid I was interested in on a Monday morning then ordered online and received it by Wednesday lunchtime. They were quick to answer any questions I had and even phoned back I they couldn't answer straight away. Would definitely recommend them. Thank you you made my wife's Christmas Day!

January 4, 2013
Unprompted review
Rated 5 out of 5 stars

Very Happy

Love my new Kitchenaid mixer! very happy with the quick delivery, thanks again

January 3, 2013
Unprompted review
Rated 5 out of 5 stars

Great Price, Next day delivery

I purchased a KitchenAid Mixer on the 20th December not only was it £70 cheaper than John Lewis it arrived in a couple of days.

Highly recommended

January 3, 2013
Unprompted review
Rated 5 out of 5 stars

Perfect

Ordered a nespresso coffee machine on the Sunday night had a email on Monday which included a receipt saying delivery would be on Tuesday before midday which was no lie (not bad for free delivery )
Will definitely be recommending to friends and family

December 11, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent ,excellent, excellent

Wonderful service from Kensington Appliances . Would strongly recommend . My Kitchenaid stand mixer was delivered promptly and well packaged against damage whilst in transit .

December 6, 2012
Unprompted review

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